Smart Serve Practice Questions with Answers Latest Update 2024 Test, Exams of Humanities

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Smart Serve Practice Questions with Answers

Latest Update 2024 Test

The first 20 questions are the same as the ones that were reviewed in class + 15 additional new questions.

1. What is the lowest BAC level that will lead to a charge and is a criminal offence? a). b). c). d) 10 2. After stop-service time, all alcohol must be cleared off of the tables within: a) 15 minutes b) 30 minutes c) 1 hour d) 45 minutes 3. Susan is a server and is glad that Mrs. Smith left the bar. When she left she was slurring her words and seemed uncoordinated. A cab was called for Mrs. Smith so that she was not driving. Does Susan’s responsibility end with sending Mrs. Smith home safely in a cab? a) Yes, Susan made sure that Mrs. Smith was not driving when she left the bar. b) No, Susan is responsible until Mrs. Smith is sober. 4. Andrew had his last drink just before leaving the bar. He has a 60 minute drive home. Will the alcohol from his last drink hit his brain before he arrives home? a) Yes b) No

5. Why is it important for a server or bartender to familiarize themselves with the distinguishing features of all the accepted forms of identification? a) Because it’s everyone’s job in a licensed establishment to ensure under age guests don’t get served alcohol. b) It’s hard to spot fake ID if you don’t know the distinguishing features. c) Serving an underage guest can lead to criminal charges for you and your employer. d) All of the above 6. By law, you must eject a guest in which of the following situations. Select all that apply. a) You suspect a guest is engaging in prostitution. b) Guest is rated yellow. c) Guest is on the premises for the purpose of illegal drugs. d) The guest is intent on causing a fight. e) It has come to your attention that a guest has a weapon. 7. Steve has had 3 drinks in four hours at a restaurant. On the way to the washroom he stops to talk to people that he doesn’t know. What kind of signs of intoxication is he exhibiting? a) Reason, caution, memory b) Loss of self- control & inhibitions c) Coordination and balance d) Changing vital signs & physical appearance 8. Why is it important to understand what a standard drink is? a) To know what kind of glass to use. b) To help your team purchase alcohol. c) To determine who much a guest has consumed. d) To follow drink recipes more accurately.

9. Three men of similar size and fitness level drink four standard drinks. Which one would likely have the lower BAC when he leaves the bar? a) Jim consumes all four in one hour and leaves shortly after. b) Bob drinks two drinks in the first hour and two in the second hour and then leaves. c) Dave drinks at the rate of one drink an hour and leaves after four hours. d) All three men would have the same BAC because of their similar body types and same number of drinks consumed. 10. John is working the door at a local pub. He thinks a guest seems underage. The guest shows his ID but John is not sure if it is valid. Does he have to let the guest into the pub? a) Yes b) No 11. Under the L.L.A. which of the following are illegal? Select all that apply a) Allowing guests who smoke to take their drinks outside the licensed area for 5 minutes. b) Allowing guests to taste each other’s drinks. c) Serving or selling alcohol to an already intoxicated guest. d) Not listing specials on the menu. 12. Which of the following statements is true? Select all that apply a) You must be 18 to serve alcohol. b) Body type and gender do not make a difference when determining a guests’ BAC level. c) A BAC chart is the only way to determine how much a person can safely drink.

d) A guest’s rating will only change slowly over time.

13. The person who has responsibility and control over the premises, the guests, the behavior of the staff and activities conducted on the property is called what? a) Host b) Occupier c) Manager 14. Which of the following is NOT a standard drink? a) 12 ounce beer with 7% alcohol b) 1.5 ounces of a spirit with 40% alcohol c) 5 ounces of wine with 12% alcohol d) All of the above 15. An individual can be held civilly liable: a) Under the laws of the Liquor Licence Act b) By a court finding of Negligence c) Under the Occupiers Liability Act d) All of the above 16. The traffic light system is a helpful way to: a) Watch illegal activity within your establishment b) Learn the name of the designated driver c) Decide the level of alcohol service to offer a guest d) Watch the number of guests in your establishment 17. Which of the following statements is true? a) A BAC chart is the only way to find out how much a person can safely drink b) If the alcohol content is higher than a standard drink, BAC calculations will need to be adjusted

c) Body type and gender do not make a difference when determining a guest’s BAC level d) Impairment begins with the third drink

18. Since Sandy’s law was passed, all licensed establishments must display a sign warning about the dangers of FASD (Fetal Alcohol Syndrome Disorder). a) True b) False 19. Serving an underage guest can lead to a) Charges by the police b) Charges by the Alcohol and Gaming Commission of Ontario c) Liquor Licence suspension or cancellation d) All of the above 20. Blood alcohol concentration means the parts of alcohol in the blood in relation to what? a) The carbohydrates in the blood b) 50 milliliters of blood c) The amount of oxygen in the blood d) 100 milliliters of blood Additional Questions: 21. Who may legally be denied entry to a licensed establishment? a) Underage persons if stated in the house policy b) Intoxicated persons c) Anyone arriving after the bar has reached it’s legal maximum capacity d) All of the above

22. Alcohol is metabolized in the body at a set rate. For most people, that rate is: a) Approximately one drink an hour b) One drink every 90 minutes c) Two drinks an hour d) More than two drinks an hour 23. Civil Liability means which of the following? a) You could have to pay damages b) Criminal charges could be laid and you could be convicted c) You could have to pay fines issued by the Board of Trade 24. If you have to stop service to a guest, you should do which of the following. Select all that apply. a) Let your co-workers know about your decision b) Alert a back- up person c) Be pleasant but firm, stating the reason calmly d) Alert the police that there may be a problem later 25. Which of the following statement is true? Select all that apply a) By law, no one can be required to produce their Ontario Health Card as a form of age of identification b) It is illegal to collect or record information from an Ontario Health Card c) If an Ontario Health Card is offered, it can be accepted as your discretion 26. What statement defines “duty of care”? a) Servers must not serve a guest to the point of intoxication b) Servers must take reasonable, positive steps to protect others from harm

c) Servers must take steps to stop an intoxicated guest from driving. d) All of the above

27. Does drinking coffee slow the absorption of alcohol into the bloodstream? a) Yes b) No 28. It is important to let your co-workers and Manager know if you have given a guest which rating? a)Yellow b) Red c) Yellow and Red 29. The Liquor Licence Act outlines: a) The alcohol content for all wine, beer and spirits sold in Ontario b) The laws and regulations for selling and serving alcohol in Ontario c) The health and safety laws for bars and restaurants in Ontario d) How many bathrooms you must have in a bar 30. What is a good way to deal with an intoxicated guest? a) Make sure the guest leaves as quickly as possible b) Call the police c) Make arrangements to get the guest home safely d) Give the guest as much coffee as possible 31. When a person drinks regularly, a tolerance to alcohol may develop. Tolerance means being able to metabolize alcohol at a faster rate than the average person. a) Yes

b) No

32. Food helps slow the rate at which alcohol is absorbed. Some foods do this better than others. Which foods are digested more slowly and help keep alcohol in the stomach longer? Select all that apply. a) Foods high in fat b) Foods high in salt c) Foods high in protein d) Foods high in vitamins 33. If a guest does not leave when they are asked, the person can be removed with: a) As much force as is needed b) No more force than is necessary c) Without force 34. Steve and John are playing pool at a local bar. Each of them has had 5 or 6 beers in a couple of hours. Another guest in the bar, bumps into John by accident and John punches the man who bumped into him. Can the establishment be help civilly liable? a) Yes b) No 35. In the last hour, Larry has had 3 standard rum and cokes (1.5oz of alcohol). Cheryl has had 3 five ounce glasses of wine. Perry has had three 1.5 ounces glasses of Kahlua (a liqueur). Who has consumed the least alcohol? a) Larry b) Cheryl c) Perry Powered by TCPDF (www.tcpdf.org)