SMART SERVE PRACTICE TEST Questions with 100- correct Answers 2024, Exams of Business Economics

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SMART SERVE PRACTICE TEST Questions with 100- correct Answers 2024 The minimum age for someone to sell, serve, handle, or deliver alcohol in Ontario - Correct answer-18 Who issues licenses for the sale, service, and delivery of alcohol? - Correct answer-AGCO Legislation that outlines the laws and regulations affecting the sale, service, and delivery of alcohol in Ontario - Correct answer-The Liquor Licence and Control Act, 2019 (LLCA) T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a customer - Correct answer-True Since alcohol is a ____, it ______ the central nervous system and impacts how a person thinks, acts, and moves - Correct answer-depressant; slows the amount of alcohol in the bloodstream - Correct answer-blood alcohol concentration (BAC) Alcohol is metabolized ____ than it is absorbed - Correct answer-more slowly What % of alcohol content is eliminated from the bloodstream - Correct answer-90% What % of alcohol content is eliminated through a person's breath, sweat, and urine? - Correct answer- 10% At what rate is alcohol eliminated from the body - Correct answer-one drink per hour two main factors that affect BAC levels - Correct answer-# of drinks; how quickly drinks are consumed T/F: BAC continues to rise after a person's stopped drinking - Correct answer-True most important factor impacting BAC - Correct answer-time how much can alcohol elimination rate vary based on a person's sex and weight? - Correct answer-0.01 - 0.025 mg/ml/hr three general classes of alcohol - Correct answer-beer, wine, spirits standard drink of beer - Correct answer-12 oz, 5% alcohol standard drink of wine - Correct answer-5 oz, 12% alcohol standard drink of spirits - Correct answer-1.5 oz, 40% alcohol amount of pure alcohol in any standard drink - Correct answer-0.6 oz (17 ml) standard drink formula - Correct answer-60 / alcohol % = amount (in oz) manufacturer's retail stores. keep records for drink modifications (i.e. adding water to a drink) for at least __ year(s) - Correct answer-1 T/F licensees can choose to have their liquor sales licence apply to the whole premises - Correct answer- true Sandy's Law - Correct answer-Every establishment serving or selling alcohol must display a sign warning women that drinking alcohol during pregnancy can cause Fetal Alcohol Spectrum Disorder (FASD). What two documents must be displayed in any establishment selling alcohol? - Correct answer-Sandy's Law poster; Liquor Sales Licence seven types of endorsements - Correct answer-brew pub; wine pub; caterer's; room service; mini-bar; golf course; bring your own wine (BYOW); brew pub and wine pub licensees can offer their beer/wine for takeout only if it's ___ - Correct answer- with food 3 rules for caterer's endorsement - Correct answer-- event must be sponsored by someone other than licence holder - the licensee's employees are the only ones allowed to sell and serve alcohol - any unserved alcohol must be returned back to the caterer's licensed premises. mini bars must include ____ - Correct answer-non-alcoholic beverages golf course endorsement allows ____ - Correct answer-the licensee to sell and serve alcohol for consumption on the playing area of a golf course 3 rules for golf course endorsements: - Correct answer-- alcohol may be sold and served from a mobile vending cart - customers cannot have alcohol outside of licensed areas (i.e. parking lots, public walkways, roadways) - while customers can have open alcohol in a golf cart, they cannot hold or drink it while driving the cart 3 rules for BYOW - Correct answer-- the bottle must be sealed and unopened when it is brought into the establishment - the bottle must be opened by an employee of the establishment - a customer can take home any unopened or unfinished wine, provided it has been securely closed by the licensee. take home the rest - Correct answer-all liquor sales licensees have the option to reseal a partially consumed bottle of commercially-made wine for patrons to take home T/F a customer can take home an unopened bottle of wine when it's ordered with food for takeout - Correct answer-True T/F: Smart Serve certification is required under an SOP - Correct answer-false, though it is strongly recommended two types of permits - Correct answer-"no sale"; "sale" a "no sale" permit is required when... - Correct answer-An event is held in a location other than a private place or residence, alcohol is served free of charge a "sale" permit is required when... - Correct answer-Alcohol is sold, either through a cash bar or alcohol tickets, admission is charged types of events - Correct answer-private, public, industry promotional, tailgate a ____ event is only for individuals who have been invited by the host (i.e. birthday parties, weddings) - Correct answer-private ____ events are open to the public, and allow for fundraising/profit from the sale of alcohol - Correct answer-public ____ events are held to promote a manufacturer's product through sampling - Correct answer-industry promotional T/F industry promotional events are allowed to profit from the sale of alcohol - Correct answer-false ____ events are generally considered outdoor social gatherings, where attendees are permitted to bring their own alcohol - Correct answer-tailgate events (TEP) to be eligible for a TEP, the event must be ___ - Correct answer-an outdoor event, held at ground level, that is held in connection with, and in proximity to, a professional, semi-professional, or post-secondary sporting event T/F at tailgating events, attendees must be permitted to bring their own alcohol - Correct answer-true the only person permitted to sell alcohol at a tailgate event is ___ - Correct answer-the permit holder T/F permit holders for tailgate events can sell and serve homemade alcohol and/or alcohol made at a brew or fermented on premise facility - Correct answer-false T/F attendees at tailgate events can bring and consume homemade alcohol and/or alcohol made at a brew or on premise facility - Correct answer-true T/F licensees are required to charge for delivery - Correct answer-false; they can though if they choose During what times are the sale and delivery of liquor with food allowed? - Correct answer-between 9 am - 11 pm T/F: You can deliver to the person who did not pay for the alcohol, so long at they are at the delivery address and at least 19 - Correct answer-true 8 pieces of information to record for delivery/takeout of alcohol - Correct answer-1. name and address of the licensee 2. name and address of the purchaser 3. delivery address 4. kinds and quantities of liquor delivered 5. date the order is placed 6 date of delivery 7. price of liquor (+ delivery fee, if any) 8. name of delivery person and their delivery licence number (if not an employee of the liquor sales licensee) _____ means that an individual can sue you for damages - Correct answer-civil liability lawsuit brought by an innocent third party who was injured by an intoxicated guest; is this a criminal or civil liability? - Correct answer-civil what are the three ways you can be found civilly liable? - Correct answer-under the LLCA by a court ruling of negligence or lack of "duty of care" under the occupier's liability act (OLA) ____ means that servers have an obligation to their guests to keep them safe from harm - Correct answer-duty of care what does the OLA deal with? - Correct answer-injuries caused by the condition of the premises or the activities that take place on the premises. your record of a situation that has occurred within your establishment and how it was handled is called a(n) ______ - Correct answer-incident report 8 situations in which you need to write an incident report - Correct answer-- minor presents false i.d. - intoxicated customer is refused service - customer becomes violent/a fight breaks out -customer is asked by staff to leave - transportation is arranged for an intoxicated customer - an AGCO inspector visits your establishment - a customer has an accident or becomes ill - the police are called does the LLCA exclusively prohibit underage persons from entering establishments that serve alcohol? - Correct answer-no; however, in some cases, it may be a condition of the licence you have the obligation to remove an individual if you believe that person falls into one of which two categories? - Correct answer-person not permitted by law to be on the premises person on the premises for unlawful reasons or is breaking the law on the premises. 4 ways to ensure an intoxicated customer gets home safely - Correct answer-call customer a cab send customer home with a sober friend call a family member or friend to pick the customer up call the police if the customer insists on driving 3 consequences of serving underage customers can include - Correct answer-- monetary penalties imposed by the AGCO - charges by the police - suspension or revocation of liquor licence 9 valid forms of ID - Correct answer-Ontario driver's licence Canadian citizen card Canadian armed forces identification card Bring Your Identification (BYID) card Secure Indian Status card Permanent resident card Photo Card (issued under Photo Card Act 2008) Canadian Passport Ontario Health Card, if offered voluntarily.