Sophia Public Speaking Unit 1 Milestone 1., Exams of Communication

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SOPHIA CHALLENGES,

MILESTONES, AND

TOUCHSTONES

You passed this Milestone 19 questions were answered correctly. 6 questions were answered incorrectly. 1 As James prepared his speech, he made sure to stay on-topic and write a well-organized speech. James remembers the public speaking best practice of (A) holding your audience’s attention. A holding your audience’s attention analyzing the audience considering the audience's reaction dressing professionally

CONCEPT

Rules to Follow When Speaking Best Practices in Public Speaking 2 Which of the statements about public speaking most closely matches the views of Francis Bacon?  Thought that communication facilitates the journey to truth.  Thought that public speaking is inherently moral.

 Argued that the purpose of public speaking is to convince someone of something.  Believed that delivery and style are more important than what was being said.

CONCEPT

History of Public Speaking 3 Which of the following situations represents the actions of an unethical speaker?  In her speech, Martha mentions that she once consulted for the politician she is now endorsing.  Dana informs the town council about the negative effects her proposed tax cuts will have.  Melissa says that multiple testers love the new software she is explaining even though it has not been tested.  Doug introduces himself as an financial advisor and informs his audience that he will be getting a cut of any insurance policy sales.

CONCEPT

The Importance of Studying Ethics Rules to Follow When Speaking 4

Steve is the new principal of an elementary school. During the first few months of his job, he makes a number of speeches to his students during assemblies. Which of Steve's speeches has the purpose of persuading his audience?  Steve commemorates the 40th year that Ms. Perkins has been a teacher at the school.  Steve introduces a couple of new exchange students who will be spending the year at the school.  Steve stresses the benefits of donating goods for an upcoming food drive.  Steve describes a number of curriculum changes the school is instituting for the coming semester.

CONCEPT

Persuasive Speeches Informative Speeches Speeches for Special Occasions 5 Alejandro was surprised to read negative feedback on his course reviews at the end of the semester. He thought that his students would have been grateful that he had dismissed them from class early on Friday afternoons, as was customary when he taught in Grenada. Unfortunately, many of his current students felt that they weren’t receiving his full attention.

In this example, Alejandro failed to account for (A) Culture when considering his audience. A Age Race Culture Gender

CONCEPT

Context of Culture and Gender Audience 6 Linda would like to know more about her audiences so she can improve her speeches. Linda checks the results of an audience-response system to determine whether her most recent audience agreed or disagreed with her main points. This is an example of using (A) a Likert Scale to solicit more information from an audience. A interviews direct observation mirror questions a Likert Scale

CONCEPT

Solicit Information 7 Which of the following speeches is primarily meant to inform? 

A CEO gives a presentation on how to properly report business expenses.  A doctor presents new research on the benefits of drinking fruit juice.  A principal tells a heart-warming story about the teacher who is about to receive the teacher-of- the-year award.  A restaurant owner explains the benefits of using local produce.

CONCEPT

General Purpose Specific Purpose of a Speech 8 Which of the following speeches is an example of a special occasion speech?  An executive explains a corporate restructuring plan to the members of her staff after a merger.  A scientist tells the audience at an annual professional gathering why cutting emissions is critical for the environment.  A father delivers a toast to his daughter during her wedding ceremony. 

A school nurse lectures students about the benefits of reducing soda and potato-chip consumption.

CONCEPT

Speeches for Special Occasions Persuasive Speeches Informative Speeches 9 Albert was recently hired on to the marketing team at a software company. During his first speech at work, he proposed a number of changes to the marketing budget. One of his supervisors was impressed and introduced him to several other executives. This experience shows how Albert benefited from (A) Networking through public speaking. A Critical Thinking External Influence Networking Personal Satisfaction

CONCEPT

Personal Benefits of Public Speaking External Benefits: Influence the World Around You Career Benefits: Advancement 10 Which of the following is an example of a physical contextual factor that James should consider when preparing for his speech to the CEO of a social media company?

 James has heard that the CEO appreciates a firm handshake at the end of meetings.  The company has a dress code that doesn’t allow employees to wear jeans at work.  The CEO has only worked at the company for the past three years.  There will be no podium on which James can put his note cards.

CONCEPT

Physical Context 11 Brett was ready to begin his first year as a college professor. On the first day of class, he arranged the seats so that every student could hear him, and see him and his PowerPoint presentation. After class ended, he was happy with how well his first lecture went. This first lecture is an example of a (A) Co-Located Audience. A Computer Mediated Presentation Co-Located Audience Remote Audience Personally Mediated Presentation

CONCEPT

Channel 12

Lillian was working when Mike entered her office in tears. He told her about the death of his dog, and how devastated his whole family is. Which situation best fits the responding stage of the listening process?  Lillian remembers that Mike's family got the dog on the day his first daughter was born, which made the pet a special member of his family.  Lillian tells Mike how sorry she is to hear about his family’s loss.  Lillian listens as Mike describes how the dog was run over by a car.  Lillian shows Mike some of her favorite pictures of her dog.

CONCEPT

The Responding Stage The Evaluating Stage The Understanding Stage The Receiving Stage 13 Raul is a sales representative working for a software company. While he gives a presentation at a consumer electronics show, his coworker Morgan watches him and takes notes. Morgan's job is to judge Raul's presentation and give him feedback. After Raul finishes, Morgan informs him that while his speech had its strong points, the audience was bored at times. In order to fix this, Morgan advises Raul to find "a deeper level of focus."

Morgan's feedback on Raul's speech was not an example of effective criticism because it was not (A) constructive. A objective constructive specific positive

CONCEPT

Giving Effective Criticism 14 Select the action that represents the remembering phase of the listening process.  A boy tells his friend that his behavior resembles that of a character in a novel.  A student realizes that his teacher's lecture is mostly about symbolism.  A husband moves closer to his wife to better hear her anecdote.  A reporter determines that a politician's speech is calling for less government spending.

CONCEPT

The Remembering Stage 15 Alec was happy to present his most recent research findings at his department’s annual conference. Jane, who had been working on similar research (research that had helped Alec

to make some of his findings), attended the conference. She was in the audience when Alec made his presentation. Determine which of the following circumstances describes an environmental context that will affect Alec's speech.  Jane felt that she hadn't been given enough credit for the ways in which her findings supported Alec’s research.  Alec realized that some of his research could be interpreted in different ways than he originally thought.  Alec told a joke at the start of his presentation that didn’t go over as well as he had hoped.  Twice the number of people expected attended the presentation, so it was moved to a larger room.

CONCEPT

Situational and Environmental Context 16 In a speech to third grade students about the benefits of wearing sunscreen, the speaker takes time to explain what SPF means. This is an example of the speaker taking (A) audience knowledge into account. A

audience knowledge physical context audience psychology personal attitude

CONCEPT

Physical Context Overall Psychology of Your Audience Knowledge of the Audience About Your Topic 17 Chuck sat in his driveway listening to an economist on his car radio discussing, “the incredible benefits of depositing an extra 10% each month in your retirement account…think of all that you could buy in years to come if you save a little now.” At dinner that night, Chuck told his wife that he wanted to start deducting more money from their paychecks and depositing it in their retirement accounts. He told her that this would be a great way for them to save for the beach house they wanted. Chuck was engaged in the act of (A) remembering when he told his wife why he wanted to start saving more money for retirement. A reflecting remembering repeating paraphrasing

CONCEPT

Listening and Critical Thinking The Importance of Listening 18

Speakers want well-organized speeches in order to keep their audiences engaged. When developing a speech, a speaker must select a topic, a purpose, and a thesis. In order to come up with a topic for a speech, a speaker can try (A) defining a thesis , a method of problem solving in which individuals or group members contribute ideas quickly and spontaneously. A determining areas of interest defining a thesis scoping brainstorming

CONCEPT

Brainstorming Your Areas of Interest Scoping your Topic Specific Purpose of a Speech Defining the Thesis 19 Anna was nervous when she proceeded to the conclusion of her speech. She could tell that the judge had lost interest in her argument. She threw down her note cards and decided that it was time to tell the truth. Anna used the last two minutes of her allotted time to point out the stupidity of her opponent's position. She told the judge that only a fool would consider that position to be valid. When she was done, Anna felt that she had done her best to win the round. She was shocked to learn that she had not.

Unfortunately, Anna failed to (A) use non-abusive language , which made it difficult for her audience to connect with her message. A use non-abusive language dress appropriately be honest fully prepare

CONCEPT

Best Practices in Public Speaking Rules to Follow When Speaking 20 Andrea is nervous about presenting her research findings at the local steel-worker’s union meeting. She knows that her information will be appreciated, but she wants to make sure that her speech is well received too. Although she included stories provided by men she met while conducting her research, she knows that the union has female members too. She revises her speech, using more inclusive language. In the situation above, Andrea attempts to account for (A) gender in her speech. A gender race age religion

CONCEPT

Age Gender (audience) Religion

Culture, Ethnicity, and Race Group Membership Education Sexual Orientation 21 Jimmy had played football for the Hickman School District since he was in the fifth grade. He understood the sport, and didn't feel the need to rehearse his speech. He was surprised that he fumbled his words while speaking to the booster club about the benefits of team sports. He became frustrated when he sensed that the audience had lost interest in his stories. Unfortunately, because Jimmy was not (A) fully prepared , he lost credibility as a speaker. A kind fully prepared ethical attentive

CONCEPT

Rules to Follow When Speaking 22 Which of the following scenarios describes an effective way to give criticism?  Using evaluative language, including "you are wrong" 

Beginning the criticism with a list of ways in which the speech could have been better  Reminding the speaker that audiences remember mistakes for a long time  Focusing on the behavior that should be changed

CONCEPT

Giving Effective Criticism 23 Mitch is the vice principal of an elementary school. A monthly assembly is approaching, and it is normal for the staff of the school to give advisory speeches at such assemblies. Mitch is scheduled to give a persuasive speech at this gathering, and he is trying to determine what subject he wants to discuss. He remembers reading a recent article about the amount of time children spend online and decides to address this in his speech. Which of the following statements represents the topic of Mitch's speech?  The risks of too much social media.  Communicating via social networks can lead to depression and loneliness.  Convince children to spend more time outside away from computer screens.  Elementary school children spend an average of 3 hours per day online.

CONCEPT

The Importance of Choosing a Good Topic Defining the Thesis General Purpose 24 Which scenario is the best example of culture getting in the way of effective communication?  Andrew told jokes to increase audience engagement.  The music that Andrew used in his presentation was too loud for the conference room.  Andrew's examples were primarily geared towards the women in the audience.  Andrew wore a suit and tie while making his speech, but his audience was in shorts and t-shirts.

CONCEPT

Culture Be an Open-Minded Listener Causes of Poor Listening 25

Amy was frustrated because her principal made a joke about the school dress code. Amy believed that this was an inappropriate way to begin a faculty meeting. She had difficulty concentrating on what the superintendent had to say. This situation demonstrates how (A) focusing on style, not substance leads to poor listening. A focusing on style, not substance low concentration auditory distractions lack of prioritization