SPEA H 401 Midterm| QUESTIONS WITH COMPLETE SOLUTIONS GRADED A, Exams of Nursing

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SPEA H 401 Midterm| QUESTIONS WITH COMPLETE

SOLUTIONS GRADED A

1984 - correct answer Oct. 1, 1984a prospective payment fee schedule came out C-suit - correct answer executive level class (CEO CFO COO) Advertising budget - correct answer advertising budget is estimate of a company's promotional expenditures over a certain period of time American college of healthcare executives - correct answer international professional society of 48,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. ... ACHE offers its prestigious FACHE® credential, signifying board certification in healthcare management Ancillary deparyment - correct answer the wide range of healthcare services provided to support the work of a primary physician. These services can be classified into three categories: diagnostic, therapeutic, and custodial Balanced scorecard - correct answer At a glance, the scorecard shows an organization's goals and how to achieve them. The scorecard is usually divided into several areas that the organization considers important to achieving its mission. Objectives and specific measurements will demonstrate how the goal is progressing. Target results indicate what an organization hopes or expects to achieve. Specific metrics should meet the following criteria: (1) importance to organization and staff, (2) measurability, (3) data validity, and (4) action ability. Benchmarking - correct answer The best-known value for a specific measure, from any source. against outstanding organizations can improve internal operating procedures, enhance quality, maximize efficiency and improve the value of healthcare services. Board of directors (trustees) - correct answer governing body appointed to hold fiduciary responsibility for the organization. As part of this responsibility, make policy decisions that guide the future of the organization. An essential component is the development of a strategic plan that is consistent with the mission and vision of the organization.

Business Plan - correct answer a document setting out a business's future objectives and strategies for achieving them CEO - correct answer has operational responsibility for strategic planning, hiring of senior leadership, and managing of operations. The CEO is frequently a member of the board of directors and serves as a key interface between the board and operations. Chief of Staff - correct answer The Chief of Staff is the head of the medical staff, responsible for providing leadership and guidance to the medical staff and promoting effective communication between the medical staff, hospital administration and Board of Trustees Clinical decision support - correct answer (CDS) provides clinicians, staff, patients or other individuals with knowledge and person-specific information, intelligently filtered or presented at appropriate times, to enhance health and health care Community Health Needs Assessment - correct answer systematic process involving the community to identify and analyze community health needs and assets in order to prioritize these needs, and to plan and act upon unmet community health needs Culture - correct answer Dashboard - correct answer One useful tool for linking strategic goals to annual operating performance is called a dashboard. Dashboards could include the following: Quality of care (e.g., hospital-acquired infection rates and 30-day readmission rates) Patient satisfaction Market penetration Operating efficiency (e.g., emergency wait time, average length of stay, cost per procedure) Financial performance (net operating income and cash on hand) Driving forces behind consolidation of providers into large systems - correct answer o Economies of scale - historically first one; can buy things cheaper if they buy them in bulk, doing things cheaper for billing -> cost savings acts o More leverage going to insurance companies with contractsàability to negotiate more if they are a larger system they are almost forced into going to them more § Payment negotiating o Standard of care: needs better standard of care. Standardization of care over large amounts of area

Environmental Assessment - correct answer assessment of the environmental consequences (positive and negative) of a plan, policy, program, or actual projects prior to the decision to move forward with the proposed action Evidence-based medicine - correct answer Evidence based medicine (EBM) is the conscientious, explicit, judicious and reasonable use of modern, best evidence in making decisions about the care of individual patients External Environment - correct answer External information: Market position Local demographics Competitors Payers Local business environment Five Ps - correct answer People—patient demographics along with the physicians and healthcare workers required to deliver a quality service line within the local market Product—the type of healthcare service to be offered and the quality outcomes to be measured Price—the fee schedule or rate of reimbursement for the service, adjusted for payer mix Place—the location of the service, including the facility, parking, signage, and easy access to major highways Promotion—the method of advertising to be used to appeal to physicians, patients, health plans, and local businesses FTE - correct answer Full-time equivalent or whole time equivalent is a unit that indicates the workload of an employed person in a way that makes workloads or class loads comparable across various contexts FTE per AOB - correct answer Full Time Equivalents Divided by Adjusted Occupied Beds Government Hospital - correct answer Government hospitals are operated by state, local, and federal governments to meet specific missions. The US Department of Defense, US Department of Veteran Affairs, US Public Health Service, and the US Department of Justice all operate hospitals. Government hospitals are funded through a process that does not depend on the healthcare market. Health information exchange (HIE) - correct answer the mobilization of health care information electronically across organizations within a region, community or hospital system.

Horizontal vs. Vertical Integration - correct answer Horizontal = Expanding current lines of business into new geographic areas. Vertical = Adding new business initiatives, such as outpatient clinics, ambulatory surgery centers, or skilled nursing facilities, or acquiring and integrating physician group practices. I.T. capital spend - typical - correct answer Internal Environment - correct answer composed of the elements within the organization, including current employees, management, and especially corporate culture, which defines employee behavior Interoperability - correct answer ability of computer systems or software to exchange and make use of information Joint venture - correct answer The combination of the resources of two organizations to accomplish a specific purpose. ie. experience through improved access, the implementation of clinical protocols, the use of consolidated medical records, and greater coordination of care. or medical records/ billing Magnet Designation - correct answer American Nurses Credentialing Center (ANCC) is the highest and most prestigious distinction a healthcare organization can receive for nursing excellence and high-quality patient care Management - correct answer the process of dealing with or controlling things or people. Market Share - correct answer the portion of a market controlled by a particular company or product. Marketing vs Advertising - correct answer Marketing meeting population needs. Portfolio of businesses that you are offering to your community...Creation of plans to make sure that business is successful

• Advertising is the actual ad/billboard/etc. that is displayed promoting your portfolio of services Meaningful use - correct answer A CMS-sponsored program imposing a standard for using certified EHR technology to improve the overall quality of healthcare by providing financial incentives Medical staff - correct answer physicians and dentists who are approved and given privileges to provide health care to patients in a hospital or other health care facility.

Mission - correct answer According to the American Hospital Association, an organization's mission and vision should describe its commitment to the community. Not-For-Profit - correct answer Ownership of hospitals (categories, largest category, fastest growing category) - correct answer Patient Portal - correct answer Secure websites that give patients 24-hour access to personal health information. Payback period - correct answer length of time required to recover the cost of an investmen Pillars - correct answer The seven pillars - Quality, Safety, Service, People, Finance, Growth and Community Planning process - correct answer fundamental function of management and should result in the best possible degree of need satisfaction given the resources available. Primary service area - correct answer drawing a line around 85% of your patients residents • where 85% of your service area is located Pro forma - correct answer Pro forma forward looking aka projection • Pro forma income statement Pro forma Income statement - correct answer Statement prepared before a business initiative is undertaken to model the anticipated financial results of the initiative. Income statement: A summary of an organization's revenue and expenses over a certain period. Purpose of a strategic plan - correct answer to set overall goals for your business and to develop a plan to achieve them Role of the consultant in strategic planning - correct answer provide companies with advice on their goals and future direction so that they can plan effective strategies for growth. ... Strategy consultants can help companies grow faster and increase the value of their business. Scenarios: Optimistic, base, pessimistic) - correct answer Secondary service area - correct answer Usually between 15% and 25% of patient origins occur in these zip codes or geographic areas.

Service area - correct answer where the people live that we care for Service Line - correct answer combination of management and business planning techniques designed to improve the way healthcare is delivered. ... Service-line management aims to ensure more effective use of resources to fund better patient care, benefiting both patients and taxpayers. Stakeholder (examples in healthcare) - correct answer Strategic planning process (model exhibit 3.1) - correct answer A process of defining and managing actions that will shape an organization; the development of organizational objectives and measurement of ongoing performance. PPT Ch 3 for chart SWOT Analysis - correct answer examination of an organization's internal strengths and weaknesses, its opportunities for growth and improvement, and the threats that the external environment presents to its survival. Time horizon of a strategic plan - correct answer all diff Transactional leadership - correct answer A model of leadership that emphasizes giving rewards for good performance or taking corrective action for poor performance; it suggests that followers are motivated only by this expectation of reward or threat of punishment. (Sometimes called managerial leadership) Transformational leadership - correct answer A model of leadership that emphasizes being a change agent, putting the self aside to work for the good of all involved, and motivating one another to maximize individual and group potential. Values - correct answer core values, are the fundamental beliefs upon which your business and its behavior are based Vision - correct answer description of what an organization would like to achieve or accomplish in the mid-term or long-term future Which position is most directly involves in creating a strategic plan? - correct answer Who creates advertising for a hospital? - correct answer