TIPS Exam (2024/2025) | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+), Exams of Workplace Safety

Download TIPS Exam (2024/2025) | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+) and more Exams Workplace Safety in PDF only on Docsity! TIPS Exam (2024/2025) | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+) Which behavioral cue would a guest who becomes overly friendly and very talkative while in your establishment be exhibiting? Lowered inhibitions Impaired judgment Slowed reactions Loss of coordination Answer ✔✔Impaired judgment What measurement do states use for determining Driving While Intoxicated (DWI) or Driving Under the Influence (DUI)? Speed limit Blood Alcohol Content (BAC) Behavioral cues Intoxication rate factors Answer ✔✔Blood Alcohol Content (BAC) How do behavioral cues help you as a server of alcohol? Behavioral cues help you relate to your guests more effectively. Behavioral cues can tell you whether or not a guest is visibly intoxicated. Behavioral cues can indicate when a guest is going to stiff you on the bill. Behavioral cues can show you which kinds of drinks to suggest to a particular guest. Answer ✔✔ Select all the pieces of information you would want to include on an Incident Report Form. Description of guest Weather at time of incident Time of incident Reasonable efforts used Names of witnesses Music that was playing during the incident Manager on duty Answer ✔✔ If a guest is not showing any behavioral cues, then his or her BAC level must be below the legal limit. True False Answer ✔✔ If a guest cannot produce a second form of ID when you ask for one, you should refuse service. True False Answer ✔✔ What should you do if you have checked two forms of identification but still have doubts about serving alcohol? Refuse service. Serve the guest. Answer ✔✔ Increasing one's rate of drinking over the course of an evening can be considered impaired judgment. True False Answer ✔✔ What is the best way to prevent underage alcohol sales? Ask the guest's friends to vouch for him or her. Serve only guests who look at least 40 years old. Ask every guest who might be underage for a valid ID. Randomly check guests' IDs, whether they look young or not. Answer ✔✔ Eating food after drinking is just as effective at preventing intoxication as eating food before drinking. True False Answer ✔✔ All of the above Answer ✔✔ What are things you can do to help your guest keep his or her BAC level below the legal limit? Serve food with alcohol beverages. Control the pace of drinking. Follow alcohol beverages with non-alcohol beverages. Do not serve drinks that have been prepared with too much alcohol. All of the above Answer ✔✔ If you decide to refuse service and the guest argues with you, it is okay to change your mind and serve the guest. True False Answer ✔✔False Why is it important to offer to your guests a reason for your actions? Guests deserve the right to counter-argue with you. Guests are more likely to cooperate if they understand why you are doing something. You want to avoid blame for the decision at all costs. As long as you provide a reason, your guests cannot disagree with you. Answer ✔✔ When documenting an incident, it is a good idea to write in pencil so you can go back later and make any needed changes. True False Answer ✔✔ When is it appropriate to use indirect rather than direct strategies when intervening with a guest? When you believe a direct strategy may escalate the situation. When you are trying to buy time before using a direct strategy. When you think an indirect strategy has a greater chance of success. When you are not sure what strategy to use and want to get some help. All of the above Answer ✔✔ When dealing with your guests, how you say something is as important as what you say. True False Answer ✔✔ What kind of impact does mixing alcohol with other drugs have on the intoxication rate? There is no impact. Other drugs always increase the intoxication rate. Other drugs always decrease the intoxication rate. The impact is unpredictable. Answer ✔✔There is no impact. What is the best way you can help an intoxicated guest become sober? Have the guest run around the establishment to get his or her blood flowing. Serve the guest food or non-alcohol drinks and keep him or her at the establishment. Tell the guest to go take a cold shower. Give him or her a breathalyzer test. Answer ✔✔ What information are you looking for when you assess a guest? Select all that apply. Personality traits Behavioral cues Mode of transportation Intoxication rate factors Answer ✔✔ What impact does body fat have on the intoxication rate? It has no impact. A high percentage of body fat speeds the intoxication rate. A high percentage of body fat slows the intoxication rate. The impact depends on where the body fat is located. Answer ✔✔ Select all of the following characteristics or behaviors that represent slowed reactions. Having glassy, unfocused eyes Becoming overly-friendly Telling inappropriate jokes Displaying forgetfulness Stumbling or swaying Experiencing a drastic mood swing Answer ✔✔ At an on premise establishment, who is usually held liable for an illegal alcohol sale? Server, bartender, dishwasher, cook Server, manager, bouncer, valet Server, bartender, manager, owner Server, busboy, hostess, owner Answer ✔✔ Why is it important to speak clearly and directly to your guests? You want to make sure that the surveillance camera can accurately record your conversation. You want your guests to understand exactly what you are asking them to do. You have time to say things only once, so they need to get it the first time. Doing so guarantees that the guests will do what you ask and not create a problem. Answer ✔✔ Which of these statements about serving alcohol is true? If you have any doubts about serving alcohol to a particular guest, don't serve. If a person is a regular guest, you can serve him or her alcohol even if you have doubts. Answer ✔✔ What causes intoxication?