Unit 1 - Communication and Employability Skills, Essays (university) of Computer Science

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ASSIGNMENT 4 – GARETH

RIMMER

Unit 1 - Communication and Employability Skills

Contents

• Introduction...........................................................................................................................................
• Physical..................................................................................................................................................
  • How to Overcome Physical Barriers...................................................................................................
• Perception.............................................................................................................................................
  • How to Overcome Perception Barriers..............................................................................................
• Interpersonal.........................................................................................................................................
  • Withdrawal........................................................................................................................................
  • Rituals................................................................................................................................................
  • Pastimes............................................................................................................................................
  • Working.............................................................................................................................................
  • Games................................................................................................................................................
  • Closeness...........................................................................................................................................
  • How to Overcome Interpersonal Barriers..........................................................................................
• Gender...................................................................................................................................................
  • How to Overcome Gender Barriers....................................................................................................
• Cultural..................................................................................................................................................
  • How to overcome Cultural Barriers...................................................................................................
• Language...............................................................................................................................................
  • How to Overcome Language Barriers................................................................................................
• Emotional..............................................................................................................................................
  • How to Overcome Emotional Barriers...............................................................................................
• Conclusion.............................................................................................................................................

Introduction

Several people assume all cooperation speaks, and that communication is very easy because most of us have done this all of our lives, although this statement is essentially correct, it's much harder than you feel to be good at communication, it is so difficult because of the obstacles we have put in our way. I will be explaining 7 of the major barriers we face throughout life and how we can overcome these said barriers.

Physical

 Marked out territories, empires and domains into which strangers are not allowed.  Closed office doors, barrier screens, separate areas for people of different status.  Large working areas or working in one unit that is physically separate from others. Physical barriers effectively prevent communication. These may involve closed doors, real obstacles, or a separate room. Therefore, these obstacles block the sound which leads to inadequate communi cation. Also, it leads to physical barriers through environmental or temperature influences. For instance, rain, thunder and wind contribute greatly to creating noise that cannot be stopped and that disturbs successful communication. Besides, the unstable temperature does not concentrate on message formation. If an environment has a too high or low temperature, individuals cannot focus on the information they send or deliver to others. It encourages discomfort which leads to a barrier to communication between the environment and physics. The same applies to the improper illumination that undermines the correct visual communication. Distance and time are also important factors which decrease communication as if the message isn't sent at a suitable time, the message doesn't fulfil. Time and geographical location are a problem as well because someone in China might be trying to contact someone in America, but the timescales differ greatly, so the community cannot communicate effectively.

How to Overcome Physical Barriers

Some helpful tips are available to overcome physical obstacles in the workplace: If you send many e-mails or digital messages, make sure that your word choice is surgical. The only thing that is necessary to make communication more effective is to use the right terminology and stamp out ambiguity. For most people, face-to-face communication is far better, especially when the connexion has been made. Operational concepts are designed to enhance interaction and workflow. In the last decade, this idea has evolved rapidly. As companies realise the benefits of face-to-face engagement, 'taking all under one roof' will grow,' Gensler describes six architecture meta-trends for 2014. Adoption of video conferencing is growing as businesses shift to new, less expensive digital technologies to increase workplace collaboration and rising travel dependency.

Perception

• When communicating with others we all see the world differently.
• If we didn’t, we would not need to communicate: something like the extrasensory perception would take its place.

Perception barriers are inner barriers that exist within the mind of a person when the other person is conscious that they are not interested in what is to be said by the other person. One challenge is that everyone has their interests and not all are involved in the same thing. This may contribute to a particular person being stereotyped and others mistaken. Everything we say too has an impact on how we say, including our tone and voice, essentially, if the person you talk to is laughing or fumbling, you can interpret a situation differently. To overcome these fixed barriers, for instance, if someone is speaking to you and keeps eye contact while communicating, you can keep a sense of curiosity and respect from also looking in space or around the room as being rude or perceived as a timidity.

How to Overcome Perception Barriers

There are many aspects you can do to overcome perceptive barriers to employment: The crowd will presume you or the circumstance; maybe you are new to the company or the scenario is complicated. Prove facts to back your arguments and through your reputation, to bring the argument through these obstacles. Good communication depends on knowledge of non-verbal elements of encounters. It is also necessary to be aware of one's non-verbal actions and alert to how it is viewed. For eg, it implies importance to retain eye contact while talking. Looking through the window even around the room may be seen as boring or disrespectful. Looking through the window even around the room may be seen as boring or disrespectful.

Interpersonal

Interpersonal barriers will be when individuals try to stay away or keep their distance from each other. I will describe what they are and how we may overcome the six principal interpersonal barriers.

Withdrawal

This is when an individual has moved away from everyone and interpersonal contact, in the context of interpersonal obstacles. It is the rejection of keeping in touch with your colleagues and just want time alone to have their thoughts and emotions alone. The individual is withdrawn from this barrier is not easy to overcome, but they can none the less still overcome this barrier with the help of their friends. What I simply mean by this, is that acquaintances should continuously examine you to see if you’re alright because you might not feel your best at that moment. You should also say that if you need anyone to talk to you, whether they're available and to invite you to do things when they are doing different activities, they don't feel left out.

Rituals

Rituals are that we tend to do pointless repetitive activities that are without any true human interaction that in no way benefits us. These habits can be overcome by not participating, as they do not have any context, although it is difficult for the greater good. However, we should find a way to get in contact and be something you like, because you don't want to go into a routine you don't like.

Pastimes

This is where we should make better use of our time by doing socially, albeit superficial activities. I say that we should spend more time on social activities because it is far easier to wait before time passes. By trying to take our time better than if we have two hours before your college finish or work, we can resolve this barrier by seeing whether there is work that you can do that can help others. And we also participate in a social activity by helping others.

Working

The working barrier is that of, when we work, we communicate with others, for instance in a place t hat needs 100% attention and does not have to talk very much and focus on our work or talk to our other employers. This obstacle can be overcome by having enough time to speak to our colleagues without always being on your toes if something bad happens in the workstation. The next way to overcome this obstacle is to try and bring everyone to the conversation when we're on our lunch break.

Games

Games are an obstacle to communication, as they are subtle manipulative interaction that can divert attention from us doing our work and cause a great decrease in the output of work for many people. We can solve this hurdle very effectively first, we will be required to abandon the game and then we can try to convince our peers to walk away from the game after having restored the place where the game is being played.

Closeness

What it means with the proximity is that we are capable of talking about ourselves and others with a high degree of sincerity and acceptance. This means by embracing oneself is that we have decided to have these talks with people and to have the ability to react. This barrier is one of the hardest and most difficult to overcome as some individuals do not want or have something to talk about, but you have to be realistic if you are dealing with problems that can be solved by communicating with anyone, another way we can overcome it, is to improve the way we a start conversation and prepares for any response from our peers.

How to Overcome Interpersonal Barriers

To express the meaning, using plain language. You need to simplify language to have an effective interpersonal communication process. All citizens dislike to decode the words spoken, to reserve the writing decryption, to be quick to understand while reading. Learn to hear the craft. An individual should often want to figure out his views before getting the point of view of another human. Listen closely and proactively to enhance verbal contact. Continue to communicate with composure. When feelings are held in control, the interpersonal contact mechanism becomes more effective. You would be on the correct road toward the target by staying cool when communicating or bargaining with your business associate.

Grant critical criticism. Constructive feedback can be the most powerful indication that you interact more directly with the other party. Feedback should be used by both the sender and the recipient of communications for successful contact between individuals.

Gender

There are gender barriers, as differences exist between them when interacting with other genders. A female speaks from 22,000 to 25,000 words per day on average while a male will only speak from 7,000 to 10,000 words per day on average. The possible explanation behind this is that when girls are learning to speak in early life, they speak sooner than boys. This is due to a when a woman speaks, they do so from two different specific locations within the brain, whereas for a male, theirs is located to the left-hand side of the brain. This implies that men and women have different styles of communication that can prevent them from having effective communication with each other. Men and women tend to talk about various and different aspects within life which in turn can potentially create various obstacles Men generally provide information about questions, whereas women are more likely to ask the questions to get a sense of them. Men and women simply perceive and learn from each other, and it is, therefore, difficult to convey between the two sexes in various ways. Furthermore, a disharmony between women has an impact that can take some time to resolve in several aspects of their relationship. While men usually argue or disagree, they usually get away from the confrontation swiftly.

How to Overcome Gender Barriers

Racial Disparity Awareness Team. Bias is developed into assumptions and corporate behaviours that are impossible to identify but individuals perceive the potential for improvements once they are made conscious of this. Creating Secure Workplace Identities. Companies should encourage women to create communities where equally well-positioned women can discuss their feedback, share notes and help each other learn emotionally. Identification of common experiences increases the willingness of women to speak openly, take risks and become vulnerable without fear of being misunderstood or judged by others.

Cultural

Cultural barriers in today's society include an ethnic social culture or even a working culture of certain businesses, exist in many different cultures around the world. Factors such as this can affect how we interact if two or more communities and how they may collide. An indicator of a cultural obstacle is a generational divide that essentially means that different ages will clash, creating differences and poor contact between the two. For instance, young workers are considered being lazy and work-shy, whereas older people are usually considered to be hardworking and quite different from the younger generation. Furthermore, this could lead to a communication problem in which they cannot communicate very well since they are not learning very well about each other’s cultures or ethnic backgrounds. Alternatively, some ways to overcome cultural barriers in the workplace can be found, for example, if a particular behaviour or property is a job requirement. In short, you and your team will have some cultural differences, but you have to embrace them and move forward with them. The cultural

problems of the businesses are certain, to which employees of different cultures must adapt if the work culture is to be successful.

How to overcome Cultural Barriers

Determine whether the task function is a specific action or feature. You just have to recognise and not seek and alter those cultural gaps in your workers because you want your employees to perform effectively. Nevertheless, these cultural challenges are often important to the organisation and of which workers with a foreign community may need to confirm if they want to excel in their working culture. Identify whether the cultural disparity is fair or not. Any cultural variations-for example the willingness of an individual to challenge her employer-may be adjusted through subtly shifting perceptions or circumstances. A few cultures, for example, really aren't receptive to stern reviews but receptive towards less straightforward insinuations about their achievements. When you ask your employees how best they can interact with them without infringing their cultural standards. Find out how best the cultural difference can be taken into account. Some societies are based more on communities than individually. If a person recognises his initiative instead of acknowledging the whole company, instead disagreement can occur within the community and humiliation can be created for the person and the employee's efficiency will be decreased instead of improved. Similarly, providing critical feedback in public has detrimental effects on workers of other cultural classes, even though it is not serious. Being respectful and conscious of your workers' particular cultural backgrounds can allow you to decide whether your management strategies and procedures ought to be changed. Start to learn about other communities. In your nearest bookstore or library, there are many excellent books and papers on cultural diversity. The internet is an important learning platform that reveals cultural gaps. There are no excuses for your lack of understanding of your employees' cultural issues when you have so much information at hand.

Language

This barrier may prevent us from talking to others because we may not understand one another clearly, for example. After all, the dialogue is spoken in a completely different language, making full comprehension very difficult. Another language understanding could be when we characterise to someone something, others might not know our way of speaking, like body language or terminology, for example. It can also occur when operating in the formal language so, for example, if you have a job within the IT industry, explaining something with technical terms can annoy someone who isn't IT expert, so that it will be hard to communicate with anyone who doesn't grasp the whole thing. Also, some people may not be able to hear very well or at all, this could become an issue throughout the communication without an interpreter is very difficult to understand. This can be solved by using a visual communication technique, so it can be better to do this with a visual aid, like images or writing, instead of illustrating something with audio. Using smaller, simplified words is also another example since clarifying anything in simple terms will be easier for people to understand. In other words, it can also be useful to learn the basics of your language if you work with someone who speaks another language as you can be very grateful and if it is good.

It is also better to instruct them to do different tasks. It may be helpful to also interpret the files into your staff's main spoken language so that they understand the work they have done. An alternative is to have language classes provided so that workers can comprehend the language requirements within the company. The first step is to teach the basics because they can start learning the language rather quickly. This improves overall interaction and removes the barrier that prevents you from communicating with them efficiently. We should support and interact with a group of people with the same but not a similar culture. In the long run, the interaction will be incredibly easy to manage if everyone is efficient.

How to Overcome Language Barriers

Translate all documents concerned into your employees' primary language. Many free websites convert text from one language to another. But you must be alert because localization is not necessarily quite the same because of the employees' dialect. Therefore, the meaning of a term used in written language often doesn't represent that which you want to express in your documents. Using a translator if you supply your staff with guidance or input. Everyone in your business can be fluent enough for both languages to communicate your message to your workers. Choose someone you trust to correctly interpret your input and directions. Provide workers with training courses focused on their company language needs. Provide them with phrases, sentences, reminders and other essential elements of communication required to meet their success levels. Second, demonstrate the basics. In the predominant language of your workplace give all your employees a 'survival' crash course. Then, if you have the opportunity and the means, you will provide your staff with extra chances to acquire the requisite functional skills to "run" at work. Using teaching approaches both to say and to demonstrate. Simplify your training methods, particularly those which rely greatly on what you say versus what you demonstrate. Demonstrate what you intend, and then let the workers do their work while they listen. Demonstrate again as much as required before the research is through. Using contact visual approaches rather than voice. Display more than say. Reveal more than say! As far as possible, clarify it with pictures. Taking the airlines a lesson on how they have their protection instructions. Using images rather than phrases in the guides. Figure format can describe almost every step of every process. Offer signs, index cards or other forms for the workers to benefit about them. Wear repeat. With every modern idea, first-time people encounter it, most people don't know. Until workers comprehend the same word, they need to hear it over and over. Despite being instructed already, don't ask people to know more. Either the workers have a language problem or not. That is valid. Do not lift your voice or make your sentences more pronounced. Speak more quietly, not faster. Speak plainly, not vigorously. People with another language and community will hear well. They 're still wise enough to grasp what you mean if you express the message smartly without saying. Wear repeat. With every modern idea, first-time people encounter it, most people don't know. Until workers comprehend the same word, they need to hear it over and over. Despite being instructed already, don't ask people to know more. Either the workers have a language problem or not. That is valid.

Do not lift your voice or make your sentences more pronounced. Speak more quietly, not faster. Speak plainly, not vigorously. People with another language and community will hear well. They 're still wise enough to grasp what you mean if you express the message smartly without saying. Use the correct Language, just more plainly. Don't use "Pidgin Language." If you don't speak it right, you can't learn the right language. Using plain, fewer syllable phrases. Be conscious of your words' complexities. Using more specific terms to express the meaning more clearly. Don't just talk down again; use less complex vocabulary. Know the fundamental language of the workplace. You need to consider learning a few words and sentences in your language if you want to communicate effectively and connect with your employees. There is nothing more than a desire to benefit from it because you appreciate the uniqueness of workers. Please show them how to say good-bye, thank you and everyone in their encounters with them. Hi, farewell. Let the individual demonstrate comprehension. Don't assume that your employee knows; check that you understand. Ask the employee to demonstrate how they will accomplish what they are expected to do.

Emotional

• One of the chief barriers to open and free communications is the emotional barrier.
• It is comprised mainly of fear, mistrust and suspicion.
• The roots of our emotional mistrust of others lie in our childhood and infancy when we were taught to be careful what we said to others. This may consist of fear or suspicion. We were advised to be careful during our youth, for instance, what we said to others or in front of other people. Also, anger is a kind of emotional obstacle to communication. For example, the way your brain processes information that you receive can influence anger. This might indicate that the willingness of others to consider theories and suggestions is limited. Anguish is another obstacle, for example, as our unresolved issues will influence how we concentrate on the information we provide or obtain. Pride is another important factor because the need to be right will always affect other people but also affect communication, for example, you only need to listen to your arguments.

How to Overcome Emotional Barriers

Remove yourself from the situation. Angry people have problems processing logical statements that limit their ability to accept other people's explications and solutions. In this regard, get rid of communication until you feel that your thoughts can be collected, thought plainly and retain potentially hurtful and improper comments. Imperfections Acceptance. The pursuit of every argument or last word frequently results from overcompensation or the pursuit of the sense of superiority in emotional insecurity. Others may find it easier to communicate with if from time to time, you accept your flaws. Exercises stimulation. Whereas a specialist with mental wellbeing can handle problems like post- traumatic stress disorder or phobia — common fear, such as distress that you hear when you talk, may be handled with calming activities.

Conclusion

During this task, I found out that there were many different barricades that people may face in day to day life, some of which may not be directly visible to other people looking on from a different perceptive. I was unaware of the many different ways you can potentially overcome a barrier and how useful they can become if they are overcome. In the not to near future all these barriers and how to overcome them will help me especially with the different cultures and languages that we face in life, especially within a workplace as some places of work can be very fast-paced and you don’t get time to think about others or the barriers they may be facing. While continuing my education progress and during my work career I will be able to communicate much better using the new knowledge I have gained through this unit and task. I will be able to understand and communicate better with people who have a different culture or language. I will be able to communicate better and understand people better with any of the barriers that I have learned about and gained valuable knowledge about.