Pharmacy Technician Training Curriculum and Drug Handling, Exams of Medicine

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Walgreens PTCB PTCE Prep Questions

and Answers

Specific responsibilities and tasks for pharmacy technicians differ by setting and are described in writing by each: A)employer B)state board of pharmacy C)local police department D)technician - \A The ________ includes state identification numbers and affiliations with facilities and insurers A)inventory system B)prescriber profile C)pricing systems D)patient profile - \b In managed care, care is managed by a (an): A)insurer B)pharmacist C)physician D) patient - \A Good hygiene is important for pharmacy technicians because of the interactionswith other persons and the expectation of performing in ____________________ conditions. A)infection free B)sunny C)warm D)cold - \A The drug digitalis comes from the foxglove plant and is used to treat some ___________________ conditions. A)kidneys B)heart C)lung D)liver - \B

______________________________ is a legal proof or document that an individual meets certain objective standards, usually provided by a neutral professional organization. A)Prior authorization B)Documentation C)registration D)certification - \D the length of time from the beginning of development of a new drug to fda approval is often more than _____________ years A) B) C) D)20 - \B Pharmacy technicians should be detail oriented. meaning: A) patients should receive medications exactly as they have been prescribed. B) an incorrect strength will always be detected by the pharmacist C)technicians do not need to be careful because the pharmacist is supposed to find and correct all technician errors. D)none of the above - \A the computer system that checks transactions of third parties is : A)billing B)management reporting C)inventory D)product selection - \A ther term that describes an assessment of ones personal characteristics, skills, qualities, etc. is A)personal inventory B)ordering C)policy D)re-ordering - \A the pharmaceutical manufacturing industry devotes about ________ of its income to research and development. A)1/ B)1/ C)1/ D)1/2 -

\B

as for employment opportunities, the pharmacy technician may find opportunities in the following: A)hospital settings B)community pharmacies C)mail order operations D)all of the above - \D PTCB Certification must be renewed every: A)2 years B)3 years C)4 years D)year - \A a list of herbs used for health conditions, this can be considered an early Chinese forerunner to the FDA approved drug list: A)panacea B)pharmacopeia C)pharmacology D) pharmaceutical - \B CPhTs need__________ of continuing education every ________ years to renew certification. A)30 hours, 2 B)10 hours, 1 C)30 hours, 3 D)20 hours, 2 - \D ___________ protects against illegal copying of new discoveries. A)Brand names B)Patenting C)Genetics D)The FDA - \B _________ discovered penicillin could kill some bacteria A)Watson and crick B)marker C)banting and best D)fleming - \D

The Egyptian god of medicineal herbs was: A)Aesculapius B)plato C)pandora D)Imhotep - \D The ancient greek goddess of medicinal herbs: A)Hippocrates B)Euphrates C)Panacea D)pandora - \C After passing the pharmacy technician national certification exam, pharmacy technicians may use the following designation after name: A)PT B)RPhT C)CPhTs D)none of the above - \C __________ provide inventory management systems to their customers as part of their service. A)Drug manufactureres B)Wholesalers C)the government D)pharmacy chains - \B the pharmacy technicians scope of practice means: A)taking patient information B)advising patients on medication C)a descrption of what a technician may or may not do D)fill prescription orders - \C ______________ identified the structure of DNA A)serturner B)Bantiong and best C)Watson and Crick D)koller - \C Pharmacy technicians should be trustworthy. Meaning:

A)pharmacy technicians should never obtain confidential information B) that pharmacy technicians are entrusted with confidential information C)pharmacy technicians cannot count controlled substances D)pharmacy technicians should not handle perishable products - \B the area of employment opportunities for pharmacists is : A)managed care B)home care C)compounding pharmacies D)all of the above - \D __________ was the first effective local anesthetic. A)morphine B)quinine C)Heroin D)cocaine - \D ________________ are substances produced by the body to regulate body functions and processes. A)Genomes B)antibiotics C)Hormones D) antitoxins - \C The FDA requires _______ phases of testing in humans. A)two B)three C)four D)five - \B After a patent has expired for a medication, other manufacturers may copy the drug and release it under the _______________ name. A)generic B)trade C)brand D)patent - \A Basic criminal and civil laws, like theft, discrimination, sexual harassment, and fraud, apply _____________________.

A)pharmacy technicians B)pharmacists only. C)neither pharmacy technicians or pharmacists D)physicians - \A All prescribers of controlled substances must be authorized by the A)DEA B)FDA C)PTCB D)APhA - \A The ______________ defined what drugs require a prescription. A)sherley amendment B)1951 Durham-Humphrey Amendment C)1962 Kefauver- Harris Amendment D) 1970 Poison Prevention Packaging Act - \B Specialized technician hobs in hospitals have ________ compensation that entry level positions. A)less B)about the same C)greater D)none of the above - \C An inactive substance given in place of a medication during clinical trails is a A)phase 2 B)placebo C)phase 3 D)pediatric - \B any complaints received regarding an employees employment: A)are discarded after one year B) may be kept in the employees performance / personal file C)are discarded within one week after the complaint was received D) are discarded after two weeks. - \B _________________ drugs must be stored in a locked tamper-proof narcotics cabinet. A)Schedule II B)schedule III C)schedule IV

D)schedule V - \A ____________ are regularly scheduled events to monitor and document technician competency A)JCAHO B)PTCE C)PTCB D)performance reviews - \D a court order preventing a specific action, such as the distribution of a potentially dangerous drug is called a/an: A)recall B)sanction C)regulation D)injunction - \D The Drug Enforcement Agency (DEA) is associated with the : A)Durham-Humphrey Amendment B)1970 CSA C)Kefauver-Harris Amendment D)1990 Omnibus Budget Reconciliation Act (OBRA) - \B ________ is failing to do something that should or must be done A)trafficking B)compliance C)negligence D)insubordination - \C the ______________ prohibited interstate commerce in adulterated or misbranded food, drinks, and drugs. A)sherley amendment B) 1938 Food, Drug and Cosmetic (FDC) Act C)1990 omnibus budget Reconciliation Act (OBRA) D) Food and Drug Act of 1906 - \D During clinical trails, a proposed new drug is called a : A)IND B)HMO C)AZT D)CDRH -

\A

Recalls are listed in the weekly __________ enforcement report. A)DEA B)FDA C)NADP D)ASHP - \B In each state, pharmacists are licensed by the: A)DEA B)state board of pharmacy C)FDA D)federal government - \B If two drugs are __________ equivalent, they have the same active ingredients, same dosage form, same route of administration, and same strength. A)pharmaceutically B)therapeutically C)physiologically D)metabolically - \A Because of fatal poisoning from liquid sulfanilamide, the _______________ required new drugs be show to be safe before marketing. A) 1938 Food, Drug, and Cosmetic Act B)1951 Durham Humphrey Amendment C)Food and Drug Act of 1906 D)1990 omnibus budget reconciliation act (OBRA) - \A The Drug enforcement administration is within the ____________ of the US government. A)FDA B)Justice Department C)Labor Department D)Treasury department - \B The manufacturer must follow _________________ requirements to be able to market their drug without FDA new drug approval. A)testing B)therapeutic C)monograph D)generic -

\C

when technicians perform appropriate essential tasks, this allows the pharmacist time for tasks requiring more advanced professional expertise such as: A)telephoning insurance companies B)consulting with patients C) counting tablets D) ringing the cash register - \B the ______________________ required drug manufacturers to provide proof of safety and efficancy. A)Kefauver-Harris amendment B)1938 Food Drug and Cosmeetic Act C)Durham-Humphrey Amendment D)omnibus budget reconciliation Act - \A Taking routine patient information is a duty of the: A)consultant B)cashier C)pharmacist D)pharmacy technician - \D Of the following schedule of drugs, which one deals with drugs that have no accepted medical use in the united states? A)Schedule I B)Schedule II C)Schedule III D)Schedule IV - \A The ________ curriculum provide a national standard for developing pharmacy technician competency. A) ASHP B)PTEC C)AphA D)PTCB - \A _____________________ literature contains general reference works based upon primary literature sources. A)abstract B)orange C)Secondary

D)tertiary - \C which common reference would you use to find information on chemical attributes of a drug? A)Drug Facts and Comparison B)Martindale, The complete Drug Reference C)The Merck Index D)USP DI - \C A __________ can be used to search the web for information specified by the user. A.browser B.modem C.url D.search engine - \D pharmacy times is an example of an: A)primary literature B)pharmacopeia C)trade journal D)textbook - \C ___________________________ is an encyclopedic source of chemical substance data A) Physicians desk reference B)The Merck Index C)American Drug Index D) Drug facts and comparison - \B HIPAA has established boundaries for use and disclosure of __________ (PHI). A)Protected health information B)private health information C)patient Health information D)portable health information - \A The most comprehensive text covering pharmaceutical sciences is: A)Goodman and Gilmans the pharmacological basis of therapeutics B)Remington, the science and practice of pharmacy C)the orange book D)the American drug index - \B

The national drug code (NDC) is assigned by the : A)FDA B)DEA C)CDER D)manufacturer - \D a web address is also know as a: A)browser B)dsl C)url D)isp - \C This common reference provides comprehensive and timely drug information about prescripation and OTC products. A)American Hospital Formulary Service B)Drug Facts and Comparison C)physicians Desk reference D)USP DI - \B The distribution of drugs that may be easily abused is controlled by the ______________________within the Justice department. A)antibodies B)NDC C)FDA D)DEA - \D the model Curriculum for pharmacy technician Training is published by A)APhA B)PTEC C)ASHP D)PTCB - \c which of the following is required on prescription labels for most drugs? A)initals of the person who processed the prescripation B)NDC number C)refills available D)expiration date - \D

Federal law that sets daily and monthly limits on OTC sales or pseudoephedrine and ephedrine. A)dual marketing B)US marshal C)Harrison act D)combat methamphetamine epidemic act - \D internet explorer and netscape navigator are examples of A)search engines B)modems C)uniform resource locators D)browsers - \D the directory of accredited technician training programs can be found at the website for: A)BLS B)ASHP C)PTEC D)APhA - \B OSHA requires pharmacies to have ____________ for each hazardous chemical on hand. A)manufacturer sheets for documentation of safety B)mixture safety documentation sheets C)manufacturers safety documentation sheets D)material safety data sheets (MSDS) - \D ____________ provides nationally recognized AWPs and NDCs for FDA approved drugs A)Orange Book B)Red Book C)USP DI Volume I D)USP DI volume II - \B what do the last set of NDC numbers indicate? A)dosage form B)package size C)medication D)manufacturer - \B

a publication specifically for pharmacy technicians published 6x per year and contains continuing education credits: A)todays technician B)pharmacy technicians letter C)journal of pharmacy technology D)pharmacists mutual - \A ____________ literature contains condensed works based on primary literature, such as textbooks, monographs, etc. A)abstract B)tertiary C)orange D)secondary - \B These medications are drugs that bear a heightening risk of causing significant patient harm when they are used in error. A)High alert drugs B)schedule IV drugs C)look-alike drugs D)compounded drugs - \A an example of unit dose package is: A)Asthma inhaler for a young child B)Oral contraceptive monthly package C)insulin pen refilled for a diabetic patient D)two tablets of naproxen order for a patient - \D What is the purpose of segregating hazardous drug inventory form other drug inventory? A)it is a FDA regulation B)reduces inventory control C)reduces potential staff exposure to danger D)makes it easier to clean spills - \C how should Zyrtec be written so it is not easily confused with Zyprexa? A)ZyRtec B)ZyrTEC C)ZYRtec D)zyrTEC - \B

should a theft or significant loss of any contolled substance occur at a pharmacy, by law, this party must be notified. A)local police B)state regulatory agencies C)pharmacy headquarters D)DEA - \D The health insurance portability and accountability act (HIPAA) contains regulations related to PHI, which stands for: A)protected health information B)private health information C)pharmacy health information D)personal health information - \A what are the four enteral routes of administration? A)oral, sublingual, buccal, and rectal B)topical, injectable, dermal, intranasal C)intravenous, intramusculare, intradermal, intraocular D)solutions, suspensions, emulsions, implants - \A Amox: 250mg/5ml SIG: tsp tid x 10d M: qs the amount of medication to be dispensed is : A)250ml B)the amount of medication is not indicated C)150ml D)100 ml - \C When warning screens display potential dosing irregularities, you should immediately: A)call the patient B)call the pharmacist C)call the prescriber D) call the state board of pharmacy - \B Prescriptions are written in : A)ink B)either ink or pencil C) pencil D)neither, they are typed - \A

Amox: 250mg/5ml SIG: tsp tid x 10d M: qs the following auxiliary labels should be placed near the medication label: A)may cause drowsiness B)discard unused portion after 5 days C)shake well D)do not take with milk or other dairy products - \C ___________________ are allowed to write some prescriptions in some states, as determined by protocols and collaboration with a primary prescriber. A)Medical doctors B)doctors of osteopathy C)pharmacists, nurse practioners, and/or physician assistants D) doctors of veterinary medicine - \C the directions for use (such as cap tid) make up the : A)DAW indicator B)insigna C)inscription D)signa - \D in community pharmacies, _______________________ generally receive the prescription and collect patient data and enter this information into the computer. A)patients B)pharmacists C)pharmacy technicians D)physicians - \C what term means "under the tongue"? A)insigna B)sublingual C)ophthalmic D)buccal - \B when a prescription is written for a medication that is not commercially available, the medication can be prepared by mixing the ingredients required and this is called A)trituration B)alligation C)admixture

D)extemporaneous compounding - \D the ______________________ should be consulted on all OTC and Schedule II prescriptions A)pharmacist B)pharmacy technician C)patient D)physician - \A if a new prescription has been prepared by a pharmacy technician, the final check is done by the: A)pharmacist B)lead pharmacy technician C)patient D)physicians - \A directions for use should start with a (an): A)adjective B)adverb C)noun D)verb - \D for the prescription: Prozac 20 mg #30 qd NR, how many refills are allowed? A) B) C) D)3 - \A instructions from medical practitioners authorizing drug or device issuance to a patient are : A)inscriptions B)prescriptions C)MARs D)profiles - \B Five groups of drugs identified by the 1970 Controlled substance act as having the potential for abuse and whose distribution is strictly controlled by five control scheduled set forth in the CSA. A)legend drugs B)pharmaceutical drugs

C)controlled substances D)exempt narcotics - \C During the fill process, you should always refer to the ______________ first. A)prescription B)label C)pharmacist D)computer screen - \A when you receive a prescription for an OTC medication, you should: A)fill the prescription B)help the patient locate the product C)key the prescription into the computer D)consult the pharmacist - \D Amox: 250mg/5ml SIG: tsp tid x 10d M: qs the medication should be taken: A) twice daily B)every 10 hours C)three times daily D)none of the above - \C checking of order reports to ensure the order contains no gross errors is done: A)by the corporate office B)by the wholesaler C)by computer D)manually - \D proper disposal or destruction of non-returnable medication includes: A)flushing the medication down the water system B)throwing it in the trash C)giving it to a company that meets EPA regulations D) selling the medication at a discount - \C If a third part plan has a dual co-pay, the patient usually pays ________ for generic drugs compared to brand name drugs. A)the same amount B)less

C)more D)none of the above - \B Parata max is an example of a: A)point of use storage system B)counting/filling device C)unit-dose dispensing device D)mobile robot - \B Most drugs are kept at room temperature between: A)59-86 degrees f B)33-45degrees f C)59-86degrees C D)33-45degrees C - \A Material Safety Data Sheets (MSDS) provide: A) protocols for fire hazards in the paharmacy setting B)protective measures for exposure to hazardous chemicals C)shipping requirements for substances such as chemotherapeutics agents D)b and c are correct - \D The goal of inventory management is: A) to ensure that drugs are available when they are needed and at the right price B)to develop closed formularies C)to increase use of whole salers D)to maintain MSDS sheets - \A The portion of the price of the medication that the patient is required to pay is called the: A)usual and customary price B)co-insurance C)maximum allowable cost D)co-pay - \D ____________are provided by suppliers or wholesalers to return overshipments, damaged products, or expired products A) return goods forms B)POS C)order reports D)invoices - \A

The maximum price per tablet an insurer or PBM will pay for a given product is A)HMO B)MAC C)copay D)deductible - \B The DAW indicator that is appropriate for online adjudication if a physician has handwritten DAW on the prescription is: A) B) C) D)3 - \C When reconciling an order, if a technician detects a descrepancy, the supplier should be notified: A)immediately B)before the end of the current reporting period C)before the end of the month D)before the end of the week - \A Procedures for billing compounded prescriptions: A) are variable, depending on theinsurer or PBM. B)do not apply in community pharmacy practice C) are not available D)should always be referred to the pharmacist. - \A What system involves the resolution of prescription coverage through the communication of the pharmacy computer with the third party: A) point of sale system B)perpetual inventory system C)online adjudication system D)decentralized pharmacy system - \C Wholesalers who provide medications to hospitals, pharmacies, and other medication despensers account for______ of pharmaceutical manufacturers sales: A)three-quarters B)half C)one-third D)one-quarter - \A

If a suppliers terms are thirty days net: A)it would be best to have a turnover less than thirty days B)it would be best to have a turnover equal to thirty days C)it would be best to have a turnover greater than thirty days D)none of the above - \A An example of periodic maintenance of a computer system is: A)manual checking B)exception tracking C)system backup D)defragmentation - \C Which of the following information is generally not required in online claim processing: A) birth date B)weight C)sex D)group member - \B Medications that are chemically different but have similiar actions and effects are: A)always more expensive B)generic equivalents C)always less expensive D)therapeutically equivalent - \D ____________is the term for organizing drugs alphabetically by their generic names: A)manufacturer B)point of use C)Unit-dose D)alpha-generically - \D A listing of the goods or items that a business will use in its normal operation is called a(an): A) closed formulary B)inventory C)open formulary D)purchasing - \B ___________ is an expression for the rate at which inventory is used and is generally expressed in number of days.

A)reciprocal B)POS C)availability D)Turnover - \D Material Safety Data Sheets (MSDS) are required by_________: ADEA B)OSHA C)state board of pharmacy D)FDA - \B ____________is an important step in ensuring that records are correct A)receiving B)system backup C)defragmentation D)manual checking - \D When receiving orders for Scedule II controlled substances, they must be chedked and signed by the: A)certified pharmacy technician B)third party C)pharmacy technician D)pharmacist - \D All dispensed prescriptions must have a ______ cap unless that patient specifies a ______ cap: A)non-child resistant; child-resistent B)child resistant; non-child resistent C) child-resistant, child resistent D)non-child resistant, non-child resistant - \B The refrigerator in a community pharmacy may be used to store: A)drugs and sealed containers of soda B)drugs and the lunch of pharmacy personnel C)drugs only D)drugs and the pharmacists lunch - \C Pharmacists can provide services that are billed to third parties for conditions such as diabetes, hypertension, and asthma and these services are called: A) PPO

B)MAC

C)POS

D)Disease State Management Services - \D Community pharmacies that are individually owned local pharmacies are: A)independent pharmacies B)food store pharmacies C)chain pharmacies D)mass merchandiser pharmacies - \A When there is a quiestion on insurance coverage for an online claim, the pharmacy technician should: A)immediately refer the problem to the pharmacist B)telephone the insurance plans help desk C)refer the patient to informational booklets provided to the pharmacy by the insurer D) always answer the question 24 hours - \B A(an)_________is a network of providers for which costs are covered inside, but not outside of their network A)MAC B)POS C)HMO D)PPO - \C Information that a pharmacy technician may enter into the computer for a new prescription includes: A)correct drug and strength, direction of use, quantity, and number of refills B)Patients name and prescription number C)correct physicians name, DAW code, and initials of the dispensing pharmacist D)both a and c - \D Disease state management services may be billed directly to the patient or to: A)the prescribing physician B)the primary care physician C)patient insurance company D)universal claim forms - \C When a technician receives a refected claim "Unable to Connect", this probably means: A)the connection woth the insurer computer is temporarily unavailable due to computer problems

B)the patients coverage has expired C)the insurer has an incorrect birthday for the patient D)the insurer has a closed formulary - \A Techniques for interacting with customers on the telephone include: A)using a pleasant and courteous manner B)stating the name of your pharmacy and your name C)referring all calls that require a pharmacists judgement to the pharmacist D)all of the above - \D _________are skills involving relationships between people: A)interpersonal skills B)computer skills C)transaction skills D)data management skills - \A scheduling appointments for disease state management services is a duty of the A)registered nurse B)third party C)physician D)pharmacy technician - \D When a technician receives a refected claim "NDC Not Covered", this probably means: A)the insurance plan has a open formulary B) the insurance plan has a closed formulary C) the birthdate submitted does not match the birthdate in the insurers computer D)the patient has mail order - \B when reviewing a prescripation for a C-II substance, which of these is not required: A)DEA number B)DAW information C)patient address D)NDC number - \D A(an)_________is a set amount that must be paid by the patient before the insurer will cover additional expenses: A)co-insurance B)co-pay C)maximum allowable cost D)deductible -

\D

Community pharmacies that are part of regional or national food store chains such are Giant, Eagle and Kroger are A)chain pharmacies B)independent pharmacies C)mass merchandiser pharmacies D)food store pharmacies - \D A(an)_________is a network of providers where costs outside the network may be partially reimbursed and the patieints primary care physician need not be a member: A) MAC B)POS C)PPO D)HMO - \C Ordering stock is a responsibility of the A)computer system B)pharmacy technician C)third party D)prescription counter - \B patient information that must be enterd into the computer includes: A) only the name of the patient B) full name of patient, address, telephone number, date of birth, and any medication allergies C) diagnosis made by the technician D)diagnosis made by the pharmacist - \B Disease state management services are offered in: A) the dispensing area of the pharmacy B)waiting areas C)private offices or areas D)public access areas - \C disease state management services are offered to help manage chromic diseases or conditions such as A)diabetes B)ear infections C)heart attacls D)strep throat -

\a Community pharmacies within stores like Walmart or KMart, that are part of regional or national mass merchandise chains are: A) mass merchandiser pharmacies B)independent pharmacies C)chain pharmacies D)food store pharmacies - \A Plans in which the patient pays a different amount depending on whether a generic or brand name medication is dispensed have: A)dual co-pays B)MAC C)duplicate pricing D)UCR - \A Patient assistance programs are offered by A)HMOs B)pharmacies C)physicians D)pharmaceutical manufacturers - \D the ____________ is generally responsible for keeping the pharmacy clean, neat, and in proper working order A)pharmacy manager B)staff pharmacist C)weekend pharmacist D)pharmacy technician - \D The_______is a network of providers where the patients primary care physician must be a member and costs outside the network may be parially reimbursed: A)HMP B)POS C)PPO D)MAC - \B When a technician receives a rejected claim"Invalid birth date", this probably means: A)the birth date submitted by the pharmacy does not match the birth date in the insurers computer B)the patient does not have coerage C)the patient has medicare