Download Washington Mandatory Alcohol Server Training Exam | Actual Questions And Answers Latest Up and more Exams Labor and Social Security Law in PDF only on Docsity! Washington Mandatory Alcohol Server Training Exam | Actual Questions And Answers Latest Updated 2024/2025 (Graded A+) The purpose of MAST training is to teach ___________________. - ✔✔The laws regarding alcohol sales and service and how to serve alcohol responsibly To obtain a MAST permit, you must ___________________. - ✔✔Complete an approved course and pass the exam. Upon the completion the training and exam, your trainer must issue your permit within 30 days. You must have your MAST permit and photo ID available at all times when ___________________. - ✔✔Serving alcohol. If conducting a sampling or tasting at a grocery store, the MAST permit is required ___________________. - ✔✔At the time of the sampling or tasting. What are the penalties a server or bartender may face for serving or selling alcohol at a liquor licensed establishment without a valid MAST permit? - ✔✔Criminal penalties including fines and/or imprisonment for up to 90 days. A _______________ MAST permit is required to: Draw alcohol from tap Mix drinks Manage the establishment - ✔✔Class 12 MAST permits must be renewed every _________________. - ✔✔5 years Are managers who supervise alcohol servers required to complete MAST training? - ✔✔Yes. A ________________ is required to be at least 3 hours. - ✔✔Class 12 MAST permit training course Can a MAST permit be used at multiple establishments? - ✔✔Yes. The permit belongs to the server or bartender and can be used at each establishment if the person works at more than one establishment. What affects a person's BAC? - ✔✔Time Weight Gender Age Metabolism Water Health Fatigue Mental State and Environment The process by which alcohol is removed from the bloodstream is ____________. - ✔✔Primarily metabolism and some excretion A healthy body eliminates about one standard drink per hour. Food can slow the rate at which __________________. - ✔✔The alcohol is absorbed in the body. Alcohol is a legal depressant drug that directly affects ____________________. - ✔✔The entire nervous system Alcohol acts as a sedative on the sensory and motor systems, dulling normal reactions and altering a person's behavior. Time is the only thing that will ___________________________. - ✔✔Bring a person under the influence of alcohol back to a sober state. Washington state seal repeats across the middle of the ID (visible with UV light) If there is a bouncer at the door to check the ID of every customer entering the establishment, is the server still required to check IDs? - ✔✔Yes. The server is responsible for checking the ID of his or her own customers and will be held liable if he or she serves a minor. It is important to verify that the ________________ match the person who presents the ID. - ✔✔height stated on the ID and the hairline, eyebrows, and chin shape in the photo. The criminal penalty for selling or serving alcohol to a minor is a gross misdemeanor punishable by: - ✔✔A fine of up to a $5,000 and/or imprisonment in the county jail for up to 1 year. Sometimes _____________ may be mistaken for intoxication - ✔✔Illnesses or disabilities Some symptoms of illnesses and disabilities mimic signs of intoxication, such as slurred speech or trouble with balance or motor skills. Before jumping to the conclusion that someone is intoxicated, look for indicators such as medical-alert jewelry, the absence or presence of the smell of alcohol, and verbal statements. What are common signs of apparent intoxication? - ✔✔Sparse eye contact Glassy or bloodshot eyes Disheveled hair or clothes Flushed face Disoriented Slurred words Change in behavior If you determine a person is apparently intoxicated you must: - ✔✔Refuse to serve or sell the person any alcohol. Remove any alcohol from the person (if he or she has an unfinished drink). Effective ways to inform your customers of the law without putting them on the defensive include: - ✔✔Be courteous Be confident Be tactful Be discreet Be calm Be firm Techniques to avoid over consumption of alcohol include: - ✔✔Talking and listening to customers before serving them and whenever serving a subsequent drink. Serving a glass of water alongside each alcoholic drink. Not walking past their table as often. Taking their attention away from drinking with thinks such as pool tables and dance floors. The incident documentation log book is a bound book where ______________ are recorded. - ✔✔Incidents that occur within and on the property of the establishment. Examples of an incident include use of a fake ID, a disturbance by a patron, a patron refusing alternate transportation, a fight, or an accident. When refusing service, you should: - ✔✔Avoid "you" statements. Use "I" statements. Focus on the law. Express concern for your customers. What are effective methods for removing a drink from an intoxicated customer? - ✔✔Ask questions that require the customer to look away from the table. This can take the customer's attention away from the drink and allow you to remove it. Use the wipe and swipe method: When you are wiping down the table or bar, remove the drink as you wipe by it with your bar rag. Most visibly intoxicated people will not notice the drink is gone right away, especially if you replace it with a glass of water or a soda. An apparently intoxicated customer may remain in the establishment as long as he does not consume, possess, or purchase any alcohol and he is not being disorderly. True or False? - ✔✔True If an intoxicated customer insists on driving, you should: - ✔✔Offer to call a taxi for the customer. Call the police. Document the incident in the log book. Drivers convicted of DUI may be required to participate in alcoholism treatment or driving safety classes. True or False? - ✔✔True Driving under the influence refers to operating a motor vehicle: - ✔✔With an alcohol concentration of 0.08 or higher. With a THC concentration of 5.00 or higher. While under the influence of or affected by intoxicating liquor, marijuana, or any drug or the combined influence of intoxicating liquor, marijuana, or any drug. Any person who operates a motor vehicle in Washington state is deemed to have given consent to _____________. - ✔✔a breath test if the arresting officer believes the person to be under the influence. Information on the location where persons who are arrested for DUI consumed their last drink is provided to _______________. - ✔✔The Washington State Liquor and Cannabis Board.