Washington Mandatory Alcohol Server Training Practice Exam, Exams of Nursing

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WASHINGTON MANDATORY ALCOHOL SERVER

TRAINING PRACTICE EXAM Questions with 100%

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The purpose of MAST training is to teach ___________________. - answer The laws regarding alcohol sales and service and how to serve alcohol responsibly To obtain a MAST permit, you must ___________________. - answer Complete an approved course and pass the exam. Upon the completion the training and exam, your trainer must issue your permit within 30 days. You must have your MAST permit and photo ID available at all times when ___________________. - answer Serving alcohol. If conducting a sampling or tasting at a grocery store, the MAST permit is required ___________________. - answer At the time of the sampling or tasting.

What are the penalties a server or bartender may face for serving or selling alcohol at a liquor licensed establishment without a valid MAST permit? - answer Criminal penalties including fines and/or imprisonment for up to 90 days. A _______________ MAST permit is required to: Draw alcohol from tap Mix drinks Manage the establishment - answer Class 12 MAST permits must be renewed every _________________. - answer 5 years Are managers who supervise alcohol servers required to complete MAST training? - answer Yes. A ________________ is required to be at least 3 hours.

• answer Class 12 MAST permit training course Can a MAST permit be used at multiple establishments? - answer Yes. The permit belongs to the server or bartender and can be used at each establishment if the person works at more than one establishment.

What affects a person's BAC? - answer Time Weight Gender Age Metabolism Water Health Fatigue Mental State and Environment The process by which alcohol is removed from the bloodstream is ____________. - answer Primarily metabolism and some excretion A healthy body eliminates about one standard drink per hour. Food can slow the rate at which __________________. - answer The alcohol is absorbed in the body. Alcohol is a legal depressant drug that directly affects ____________________. - answer The entire nervous system

Alcohol acts as a sedative on the sensory and motor systems, dulling normal reactions and altering a person's behavior. Time is the only thing that will ___________________________. - answer Bring a person under the influence of alcohol back to a sober state. Alcohol affects everything from a person's ____________________. - answer Thinking skills to their breathing. Blood Alcohol Concentration (BAC) is the level of alcohol in the _________________. - answer Bloodstream, expressed as a percentage. A person who is tired will tend to become intoxicated _____________________. - answer More quickly What kind of drugs can be dangerous if mixed with alcohol? - answer Prescription drugs Over the counter drugs Illegal drugs

Consuming stimulants with alcohol often ____________________. - answer Increases blood pressure, hides the typical signs of intoxication, and results in more risky behavior. Is it important to check the date of birth on an ID? - answer Yes When should licensee certification card be used? - answer Whenever you have doubts about a customer's age. The front of the card is to be filled out and signed by the customer and the back of the card is to be filled out by the server who verified the customer's age. If the card is properly completed, it is a defense if the server is charged with serving alcohol to a minor. What minor employees allowed to do in the restricted areas? - answer Pick up liquor for service in other parts of the establishment Clean, set up, and arrange tables

Deliver messages Serve food Seat patrons Acceptable forms of ID include: - answer Driver's License, ID Card, or Instruction Permit Issued by an US State, any Canadian Province, A US Territory, or the District of Columbia Washington Temporary Driver's License US Military ID Merchant Marine ID Washington Tribal Enrollment Card Passport signs that an ID has been altered include: - answer Glue lines near the photo Different front for the date of birth Ragged edges Dull or blurry images Holographic security images that do no change as the card angle is changed Is an expired ID acceptable for verifying a customer's age? - answer No.

All identification MUST be valid (not expired) and show the person's date of birth, the person's photo, and the person's signature. Note: Military IDs are an exception because they do not have a visible signature. Features of Washington driver's licenses issued to individuals over the age of 21 include: - answer Horizontal format A ghost image "WA USA" in the heading Issue date and expiration date overlapping the ghost image Black Washington state seal over the main photo First two numerals of the license number plus the year of birth equal 100 "Washington" laser etched on the ID (Visible when tilted) Washington state seal repeats across the middle of the ID (visible with UV light) If there is a bouncer at the door to check the ID of every customer entering the establishment, is the server still required to check IDs? - answer Yes.

The server is responsible for checking the ID of his or her own customers and will be held liable if he or she serves a minor. It is important to verify that the ________________ match the person who presents the ID. - answer height stated on the ID and the hairline, eyebrows, and chin shape in the photo. The criminal penalty for selling or serving alcohol to a minor is a gross misdemeanor punishable by: - answer A fine of up to a $5, and/or imprisonment in the county jail for up to 1 year. Sometimes _____________ may be mistaken for intoxication - answer Illnesses or disabilities Some symptoms of illnesses and disabilities mimic signs of intoxication, such as slurred speech or trouble with balance or motor skills. Before jumping to the conclusion that someone is intoxicated, look for indicators such as medical-alert jewelry, the absence or presence of the smell of alcohol, and verbal statements.

What are common signs of apparent intoxication? - answer Sparse eye contact Glassy or bloodshot eyes Disheveled hair or clothes Flushed face Disoriented Slurred words Change in behavior If you determine a person is apparently intoxicated you must: - answer Refuse to serve or sell the person any alcohol. Remove any alcohol from the person (if he or she has an unfinished drink). Effective ways to inform your customers of the law without putting them on the defensive include: - answer Be courteous Be confident Be tactful Be discreet Be calm Be firm

Techniques to avoid over consumption of alcohol include: - answer Talking and listening to customers before serving them and whenever serving a subsequent drink. Serving a glass of water alongside each alcoholic drink. Not walking past their table as often. Taking their attention away from drinking with thinks such as pool tables and dance floors. The incident documentation log book is a bound book where ______________ are recorded. - answer Incidents that occur within and on the property of the establishment. Examples of an incident include use of a fake ID, a disturbance by a patron, a patron refusing alternate transportation, a fight, or an accident. When refusing service, you should: - answer Avoid "you" statements. Use "I" statements. Focus on the law.

Express concern for your customers. What are effective methods for removing a drink from an intoxicated customer? - answer Ask questions that require the customer to look away from the table. This can take the customer's attention away from the drink and allow you to remove it. Use the wipe and swipe method: When you are wiping down the table or bar, remove the drink as you wipe by it with your bar rag. Most visibly intoxicated people will not notice the drink is gone right away, especially if you replace it with a glass of water or a soda. An apparently intoxicated customer may remain in the establishment as long as he does not consume, possess, or purchase any alcohol and he is not being disorderly. True or False? - answer True If an intoxicated customer insists on driving, you should: - answer Offer to call a taxi for the customer. Call the police. Document the incident in the log book.

Drivers convicted of DUI may be required to participate in alcoholism treatment or driving safety classes. True or False? - answer True Driving under the influence refers to operating a motor vehicle: - answer With an alcohol concentration of 0.08 or higher. With a THC concentration of 5.00 or higher. While under the influence of or affected by intoxicating liquor, marijuana, or any drug or the combined influence of intoxicating liquor, marijuana, or any drug. Any person who operates a motor vehicle in Washington state is deemed to have given consent to _____________. - answer a breath test if the arresting officer believes the person to be under the influence. Information on the location where persons who are arrested for DUI consumed their last drink is provided to _______________. - answer The Washington State Liquor and Cannabis Board.

Penalties for ____________ include up to $5,000 in fines, imprisonment for up to a year and driver's license suspension or revocation. - answer Driving under the influence. One way to protect yourself from a liquor liability lawsuit is to observe ____________. - answer Your customers for signs of intoxication The social impact of irresponsible alcohol use can range from ____________ to _____________. - answer Individual harm that directly affects the drinker and his acquaintances to harm inflicted on society in general, such as treatment facilities Driving under the influence (DUI) refers to operating a motor vehicle under the influence of or affected by _________________. - answer Intoxicating liquor, marijuana, or any drug or the combined influence of intoxicating liquor, marijuana, or any drug. Liquor liability laws can hold servers responsible for ________________. - answer Harm that intoxicated customers cause others.

Alcohol is the most widely used substance of abuse among ____________ in the United States. - answer Young people. When it is legal for an on-premises retail establishment to give away a free drink? - answer Under limited circumstances such as the customer's birthday or to compensate for unsatisfactory products or services Is a restaurant with a beer and/or wine license required to provide food service? - answer Yes. Minimum food service, such as sandwiches, salad, soup, pizza, hamburgers or fry orders is required. Food service requirements for a spirits, beer and wine restaurant licensee include serving at least ____________ complete meals. - answer Eight. "Complete meal" means an entree and at least one side dish. Alcohol sales are legal from: - answer 6 AM to 2 AM

Which law establishes limited immunity from prosecution for people under 21 who seek medical assistance in alcohol poisoning situations? - answer The "Good Samaritan" law. Adequate lighting is required on all areas of the premises where alcohol is served and consumed in order to _____________. - answer Check IDs and observe customers for the enforcement of liquor laws A bottle of wine may be resealed and removed from the premises if _______________. - answer It was sold with a meal. Fetal Alcohol Syndrome (FAS) Warning signs must be posted ________________. - answer In the women's restroom and in plain view at the entrance to stores, restaurants, taverns and lounges. Is it legal to allow a customer to consume marijuana products while on liquor licensed establishment? - answer No Licensees and employees may not sell or serve any liquor, beer, or wine other than ________________. - answer What was ordered.