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Week 11. Teamwork in organisations | MGMT - Management, Quizzes of Business Management and Analysis
Class: MGMT - Management ; Subject: Management; University: University of Adelaide; Term: Forever 1989;
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What is a team?
A team is people who interact and coordinate their work to
accomplish a specific goal4 components:
Require two or more people
Regular interaction
Share a performance goal
Members are committed to the goal and mutually
accountable for performance
TERM 2
Group
DEFINITION 2
strong leaderholds individuals accountablesets identical
purpose for group and orghas individual work productsruns
efficent meetingsmeasure effectiveness inderectly on
business successdiscusses decides and delegates work to
individueals
TERM 3
Team
DEFINITION 3
shares or rotates leadership rolesteam members accountable
to each othersets specific team vision or purposehas
colelctive work productsruns meetings that encourage open
ended discussion and problem solvingmeasures work directly
by assessing collective workdiscusses, decides and shares
work
TERM 4
Contribution of teams
DEFINITION 4
Effective teams offer many advantages, leading to stronger
competitive advantage and overall organisational
performance:Creativity and innovationImproved qualitySpeed
of responseHigher productivity and lower costsEnhanced
motivation and satisfactions
TERM 5
Types of teams
DEFINITION 5
Functional teamCross-functional teams
Functional
team
A team of a manager and his or her subordinatesAlso called a
command teamMay include 3-4 levels of hierarchy
TERM 7
Cross-functional teams
DEFINITION 7
About the same hierarchical levelDifferent areas of
expertiseExamples:Task forceSpecial- purpose team
TERM 8
Self managed
teams
DEFINITION 8
A team that consists of multi skilled employees who rotate jobs to produce an entire product or serviceOften led by an elected team memberCentral idea is the team themselves, not the managersSelf managed teams are permanent teamsTeam characteristics:Team includes employees with several skills and functionsThe team is given access to resources such as information, equipment, machinery and supplies needed to perform the complete taskThe team is empowered with decision- making authority TERM 9
The dilemma of teams
DEFINITION 9
Teams can be perceived positively or negatively3 primary reasons
presenting a dilemma for many people:
Fear of giving up independence
Presence of free riders
Fear of dysfunction
TERM 10
Types of trust:
DEFINITION 10
Competence trust
Organizational level/interpersonal
Goodwill trust
Interpersonal level
Contractual trust
Organizational level
Model of team
effectiveness
Effective teams are built by managers who take specific
actions
Work team effectiveness depend on 3 outcomes:
Productive output
Personal satisfaction
Capacity to adapt and learn
TERM 12
Virtual teams
DEFINITION 12
Uses computer technology and groupware so that geographically
distant members can collaborate on projects and reach common
goalsA primary advantage: can utilise most talented group of
people in complexAlso present challenges:Trust and relationship
buildingShaping cultureMonitoring progressRewarding members
TERM 13
Team characteristics
DEFINITION 13
Size Large enough to incorporate diverse skills needed Small enough to communicate with everyone Diversity Heterogenous teams more effective Member roles Need to be structured Members fulfil different roles TERM 14
Stage of team
development
DEFINITION 14
Forming Characterised by orientation and acquaintance Storming Individual personalities and roles are developed May result in conflicts Norming Conflicts are resolved and team harmony and unity emerge Performing Members focus on problem solving and accomplishing team's assigned task AdjourningMembers prepare for the team's disbandment TERM 15