Final internship presentation, Slides for Computer Networks. Heriot-Watt University
Afroza.Mohammed
Afroza.Mohammed26 September 2015

Final internship presentation, Slides for Computer Networks. Heriot-Watt University

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Diapositiva 1

INTERNSHIP PRESENTATION

OASIS HOSPITAL PRESENTED BY :

AFROZA

OUTLINE

OVERVIEW OF THE ORGANIZATION

OVERALL INTERNSHIP EXPERIENCE

BENEFITS I GAINED FROM THE INTERNSHIP

WHAT IS THE PURPOSE OF INTERNSHIP?

Internship is formal programs that provide students with hands- on, real-world experience in a work setting.

Discover where further proficiency is needed

Become better familiar with the types of work settings in which such competence can be applied.

OVERVIEW OF THE ORGANIZATION

Founded in 1960

Oasis was the first hospital in the emirate of Abu Dhabi,

bringing international standards of health care to the

community of Al Ain.

Oasis has been known for our excellent obstetric and

pediatric care still proud to be recognized as one of the

best hospitals in Al Ain for expectant mothers and young

children.

SERVICES & DEPARTMENTS

Oasis Hospital offers specialized services for all members of the family as detailed in our Women’s, Children’s, and Men’s Health Centers.

Obstetrics ,ENT clinic, General Surgery, Family & Internal medicine, Men's health, Neonatology, Nutrition service, Ophthalmology ,Pediatrics‘, Physiotherapy, Radiology ,Urgent Care Clinic, Urology, Lab

OVERALL INTERNSHIP EXPERIENCE

 

IT TECHNICIAN

IT INFRASTRUC- TURE

Section of the company I have been working on.

IT TECHNICIAN Helpdesk

Provide support to system/network administration .

Installing and upgrading system software and applications

IT Asset and Inventory management

ALFRESCO community

IT TECHNICIAN

I I I

HELPDESK

The role of the Help Desk Technician is to assist users who are experiencing any procedural or operating difficulty with the use of IT applications, products or services.

MAJOR DUTIES AND RESPONSIBILITIES TAKEN  Provide support for all Information Technology products and

services. Support may include answering questions, troubleshooting problems.

 Records required customer and problem information in the Ticket System. Updates tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job.

 Set up new users and provide log in information regarding network access

 Assist users with problems in their use of applications

PROVIDE SUPPORT TO SYSTEM/NETWORK ADMINISTRATION

1. Creating user accounts and grant rights 2. Installing print servers, configuring

printing privileges to users 3. Maintenance and troubleshooting

INSTALLING AND UPGRADING SYSTEM SOFTWARE AND APPLICATIONS

1. Installation, configuration, monitoring and maintenance of single-user, multiuser and server based network applications

2. Installation and monitoring of system software

3. Installation of workstation operating system upgrades

4. Diagnosing and repairing of system software problems

IT ASSET AND INVENTORY MANAGEMENT

Inventory Management is an enterprise-wide discipline concerned with the identification and tracking of Information Services hardware and software assets. Its three main areas of concern are: Acquisition, Redeployment and Termination

1. Acquisition procedures are established to assist personnel in procurement of software and hardware products. Its main purpose is to ensure that proper justifications are performed and that financial guidelines are followed

2. Redeployment procedures are responsible for ensuring that assets are tracked when moved from one location to another and that budgetary considerations are adjusted as needed.

3. Termination is responsible for deleting the asset from the inventory when it is discontinued, or replaced

IT ASSET MANAGEMENT METHODOLOGY

1. Identify the asset and its serial number 2. Associate the asset with its owner and location 3. Relate the asset to its vendor 4. Track the maintenance level of the asset and 5. Provide the asset’s Problem and Change history.

ALFRESCO COMMUNITY  Alfresco Community Edition is the open source

alternative for Enterprise Content Management

 Alfresco Community Edition allows organizations to manage any type of content, from simple office documents to scanned images, photographs, engineering drawings and large video files.

IT INFRASTRUCTURE

VOIP phones

Multi function printer

Smart ID cards

VDI

Patch panel and switching

VOIP PHONES

 These specialized phones look just like normal phones with a handset, cradle and buttons.

 IP phones connect directly to your router and have all the hardware and software necessary right onboard to handle the IP call. 

HOW DO IP PHONE SYSTEMS WORK?

 Users of a VoIP phone system simply plug their IP phone into the nearest LAN port. Then, the IP phone registers automatically at the VoIP phone system. The IP phone always keeps its number, and behaves exactly the same way, no matter where you plug it in .

MOVING VOIP PHONES

Knowing the Asset Tag Knowing the Asset Type Knowing the Asset Status Knowing the Asset Department Knowing the Asset current and future location Knowing the port number both for old and new place. Checking the port if enabled or disabled. Assigning new extension number if required. Updating the Inventory sheet

MULTI FUNCTION PRINTER • The printer accommodates A3, A4 and label paper and

packs three business essential functions- copy, print and color scan.

SMART ID CARDS

A smart card looks very much like a typical credit card, but what makes

it “smart” is the small microprocessor chip embedded in the card.

The chip is a powerful minicomputer that can be programmed in

different ways. Smart cards allow data and applications to be

securely stored and accessed on the chip and enable secure data

exchange. Smart card technology provides high levels of security

and privacy protection, making it ideal for handling sensitive

information such as identity and personal health information.

Responsibilities taken

1. Creating a new card holder 2. Entering the name of holder 3. Entering the card number. 4. Entering the badge number. 5. Granting access for specific area.

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