Introduction to MIS - Lecture - Management Information System - Prof. Goel, Lecture notes for Management Information Systems. Maulana Azad National Institute of Technology
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sushmita7 September 2011

Introduction to MIS - Lecture - Management Information System - Prof. Goel, Lecture notes for Management Information Systems. Maulana Azad National Institute of Technology

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Detail Summery about Management Information System, Leading Business into the Future, Flow of Management Information, Outputs of a Management Information System,Key Indicator Report Example.
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Management Information Systems

Management Information System

Leading Business into the Future

• An MIS provides managers with information and support for effective decision making, and provides feedback on daily operations

• Output or reports, are usually generated through accumulation of transaction processing data.

• Each MIS is an integrated collection of subsystems, which are typically organized along functional lines within an organization.

Management Information Systems (MIS)

Schematic

Flow of Management Information

Corporate databases of internal data

Databases of external data

Databases of valid transactions

Operational databases

Transaction processing systems

Management information systems

Decision support systems

Executive support systems

Expert systems

Business transactions

Input and error list

Drill-down reports Exception reports Demand reports

Key-indicator reports

Scheduled reports

Employees

Corporate intranet

Application databases

Outputs of a Management Information

System • Scheduled reports

Produced periodically, or on a schedule (daily, weekly, monthly)

• Key-indicator report Summarizes the previous day’s critical activities Typically available at the beginning of each day

• Demand report Gives certain information at a manager’s request

• Exception report Automatically produced when a situation is unusual or requires management action

Daily Sales Key Indicator Report

This Month

Last Month

Last Year

Total Orders Month to Date $1,808 $1,694 $1,014

Forecasted Sales for the Month $2,406 $2,224 $2,608

Key Indicator Report Example

Daily Sales Exception Report – ORDERS OVER $10,000 Prepared: 08/10/xx

Order #

Customer ID

Sales Rep ID

Ship Date Quantity Item # Amount

P12453 C89321 CAR 08/12/96 144 P1234 $13,214

P12453 C89321 CAR 08/12/96 288 P3214 $15,660

P12453 C03214 GWA 08/13/96 12 P4902 $11,224

… … … … … … …

… … … … … … …

Exception Report Example

Characteristics of a Management Information

System • Provides reports with fixed and standard formats.

• Hard-copy and soft-copy reports.

• Uses internal data stored in the computer system.

• End users can develop custom reports.

• Requires formal requests from users.

Management Information Systems for Competitive

Advantage

• Provides support to managers as they work to achieve corporate goals.

• Enables managers to compare results to established company goals and identify problem areas and opportunities for improvement.

MIS and Web Technology

• Data may be made available from management information systems on a company’s intranet.

• Employees can use browsers and their PC to gain access to the data.

An Organization’s MIS

Financial MIS

Marketing MIS

Human Resources

MIS

Etc.

Accounting MIS

Drill down reports

Exception reports

Demand reports

Key-indicator reports

Scheduled reports

Databases of

external data

Databases of

valid transactions

Transaction processing

systems

Business transactions

Business transactions

ExtranetExtranet

InternetInternet

Etc.

Functional Information System

Financial statements

Uses and management of funds

Financial statistics for control

Operational databases

Databases of valid

transactions for each

TPS

Transaction processing

systems

Business transactions

Business transactions

Internet or Extranet

Internet or Extranet

Financial MIS

Business transactions

Databases of external data

Databases of internal data

Financial DSS

Financial ES

Financial applications

databases

Customers, Suppliers

Financial MIS

Quality control reports

Process control reports

JIT reports Operational databases

Databases of valid

transactions for each

TPS

Transaction processing

systems

Business transactions

Business transactions

Internet or Extranet

Internet or Extranet

Manufacturing MIS

Business transactions

Databases of external data

Databases of internal data

Manufacturing DSS

Manufacturing ES

Manufacturing applications

databases

Customers, Suppliers

MRP reports

Production schedule

CAD output

Manufacturing MIS

Sales by customer

Sales by salesperson

Sales by productOperational databases

Databases of valid

transactions for each

TPS

Transaction processing

systems Business

transactions Marketing

MIS

Databases of external data

Databases of internal data

Manufacturing DSS

Manufacturing ES

Marketing applications

databases

Pricing report

Total service calls

Customer satisfaction

Marketing MIS

Benefit reports

Salary surveys

Scheduling reportsOperational databases

Databases of valid

transactions for each

TPS

Transaction processing

systems Business

transactions

Human Resource

MIS

Databases of external data

Databases of internal data

Manufacturing DSS

Manufacturing ES

Human resource

applications databases

Training test scores

Job applicant profiles

Needs and planning reports

Human Resource MIS

Other MISs

Accounting MISs

Provides aggregated information on accounts payable, accounts receivable, payroll, and other applications.

Geographic Information systems (GISs)

Enables managers to describe aspects of a particular geographic region.

Thank you

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