Midterm Study Guide - Managing People | MSOM 301, Study notes of Introduction to Business Management

Download Midterm Study Guide - Managing People | MSOM 301 and more Study notes Introduction to Business Management in PDF only on Docsity! MSOM 301 Exam #1 Review Guide Chapters 1-9 (excluding Chapters 2 and 6) Suggestions for Studying  Review (don’t memorize) all PowerPoint lectures on the Blackboard  Review all terms in each chapter  Read and review chapter summaries  Bring a #2 pencil and a blank scantron form  I do not give back the test (I post your grade on Blackboard).  Good luck! 50 Multiple Choice Questions Chapter 1 - 7 questions  Definition of management  Management Tasks (planning, organizing, staffing, leading, controlling)  Management roles  Principles of management - definitions Chapter 3 - 9 questions  Interpersonal communication (definition and process)  Semantics  Role of emotions during communications  Nonverbal communication  Paralanguage  Written communication  Communicating within the organization  Grapevine, Internet, Intranet Chapter 4 – 8 questions  Decision Process  Decision making versus problem solving  Programmed versus non programmed decisions  Rational approaches to decision making  Optimizing and Satisficing  Values and ethics in decision making  Creative decisions (process and model)  Group decision-making Chapter 5 – 8 questions  Code of Ethics  Sarbanes-Oxley Act  FDA  CPSC  Environmental Protection  Intellectual property  Legal Responsibility including regulations and six areas of law that affect business operations  Corporate Law for sole proprietorships, partnerships, corporations  Consumer law