Do you have general questions about Docsity?
How can I get points?
In order to get your points, you can interact with the community uploading documents and replying to questions. Points are usually credited within 48 hours. [How does the point system work] (/en/pag/points-management/)
How many points can I get?
By answering questions you can earn 20 points for each valid answer provided. By uploading your documents you can earn 60 points for each document provided.
I've just uploaded a document. How long will it take for the points to get credited?
After uploading a document, points are usually credited within 48 hours.
Will you reply if I get in touch?
Sure thing! We try to get back to everyone as soon as we can. On average, within 48 hours.
Downloading and Uploading documents
I want to download a document but the preview isn't available. What should I do?
Click the "Report Document" button. We will instantly investigate the signalled file.
I’ve found that someone has uploaded a document without my permission. What should I do?
Click the "Report Document" button. We will instantly investigate the signalled issue.