Term 1: A Comprehensive Glossary of Organizational Behavior and Management Concepts, Quizzes of Psychology

Download Term 1: A Comprehensive Glossary of Organizational Behavior and Management Concepts and more Quizzes Psychology in PDF only on Docsity! TERM 1 locus of control DEFINITION 1 the degree to which an individual attributes control of events to self or external factors TERM 2 intelligence DEFINITION 2 general mental ability used in complex information processing TERM 3 attitude DEFINITION 3 a persistent tendency to feel and behave in a favorable or unfavoarble way toward a specific person, object, or idea TERM 4 extinction DEFINITION 4 a reinforcement contingency in which a behavior is followed by the absence of a previously encountered positive consequence, therby reducing the liklihood that the behavior will be repeated in the same or similar situations TERM 5 learning DEFINITION 5 a process through which individuals change their relatively permanent behavior based on positive or negative experiences in a situation TERM 6 OB Mood DEFINITION 6 a formal procedure focused on improving task performance through positive reinforcement of desired behaviors and extincition of undesired behaviors TERM 7 fundamental attribution theory DEFINITION 7 a perception problem in which an individual is too likely to attribute the behavior of others to internal rather than external causes TERM 8 projecting DEFINITION 8 a perception problem in which an individual assumes that others share his or her values and beliefs TERM 9 rumors DEFINITION 9 unsubstantiated information of universal interest TERM 10 emotional stability DEFINITION 10 the degree to which an individual easily handles stressful situations and heavy demands TERM 21 consideration DEFINITION 21 a behavioral leadership style demonstrated by leaders who express friendship, develop mutual trust and respect, and have strong interpersonal relationships with those being led TERM 22 growth DEFINITION 22 relates to increases in sales as well as associates and managers TERM 23 self-serving bias DEFINITION 23 a perception problem in which an individual is too likely to attribute the failure of others to internal causes and the sucesses of others to external causes, whereas the same inidividual will be too likely to attribute his own failure to external causes and his own successes to internal causes TERM 24 job enrichment DEFINITION 24 the process of making a job more motivating by increasing responsibility TERM 25 culture DEFINITION 25 shared values and taken-for-granted assumptions that govern acceptable behavior and thought patterns in a country and give a country much of its uniqueness TERM 26 halo effect DEFINITION 26 a perception problem in which an individual assesses a person positively or negatively in all situations based on an existing general assessement of the person TERM 27 roles DEFINITION 27 expectations shared by group members about who is to perform what types of tasks and under what conditions TERM 28 socialization DEFINITION 28 a process through which an organization imparts its values to newcomers TERM 29 emotions DEFINITION 29 states corresponding to specific feelings, such as anger, that tend to be associated with particular events, people, or other stimuli TERM 30 simulation DEFINITION 30 a representation of a real system that allows associates and managers to try various actions and receive feedback on their consequences of those actions TERM 31 positive reinforcement DEFINITION 31 a reinforcement contingency in which a behavior is followed by a positive consequence, thereby increasing the likelihood that the behavior will be repeated in the same or similar situations TERM 32 continuous reinforcement DEFINITION 32 a reinforcement schedule in which a reward occurs after each instance of a behavior or set of behaviors TERM 33 intermittent reinforcement DEFINITION 33 a reinforcement schedule in which a reward does not occur after each instance of a behavior or set of behaviors TERM 34 team DEFINITION 34 two or more ppl with work roles that require them to be independent, who operate with a larger social system (the organization), performing tasks relevant to the organization's mission with consequences that affect others inside and outside the organization, and who have membership that is identifiable to those on the team and those not on the team TERM 35 group DEFINITION 35 two or more interdependent individuals who influence one another through social interaction