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វទិយ ថ ន សន្តប៉ូល SAINT PAUL INSTITUTE (SPI)
• Course: Skill Lab – Career & Skill Orientation • Period: 16 weeks (64 hours) • Name of Instructor: Mr. PHEN-Raksmey, MPM • Telephone: 087 810 456 • Email Address: [email protected]
GROUP &TEAMWORK ្រកមុ និង្រកមុការ រ
T - Together E - Everybody A - Achieve M - More W – With O - Organization R - Resources and K - Knowledge
The Meaning of Group niymn½yrbs;Rkum Two or more employees who interact with each other in such a manner that the behavior and/or performance of a member is influenced by the behavior and/or performance of other members.
Rkum (Group) KWCakarpSMKñaénbuKÁlBIrb¤eRcInnak;eday
manskm μPaBtbtnigGaRs½yKñaeTAvijeTAmk nigedIm,I
Types of Group RbePTRkum
Group created by managerial decision to accomplish state goal of the organization, Command Group & Task Group.
•Command Group: RkumbBa¢a
Specified by the organization chart, comprises the subordinates who report directly to a given supervisor.
•Task Group: Rkumkargar
A task group comprises the employees who worktogether to complete a particular task or project.
Informal: Group that arise from individual
efforts and develop around common interests and friendships rather than deliberate design, Interest & Friendship Group.
NamYyCapøÚvkar b¤ CalkçN³EdlGgÁkarcat;taMgeLIg
• Interest Groups RkummancMNg;cMNUlcitþdUcKña Ex. Set the traveling group
• Friendship Groups RkummitþPaB Ex.Have the same behavior…
Stages of Group Development dMNak;kalénkarGPivDÆn_Rkum
Forming karbegáIt edaysmaCikmñak;dwgfaeKenARkumNa
Norming bTdæanedaymñak;² dwgrwtEtc,as;BIRkum nigtYnaTI
Why People Form Group? The Satisfaction of Needs:
Social, Security, Esteem
Economics: Derive greater economic benefits from their job if they organize.
Group Goals: If clearly understood,an individual is attracted to it.
Proximity and Attraction: Close distance have numerous opportunities to exchange idea.
Team Rkumkargar Teams are a special type of task group, consisting of two or more individuals responsible for the achievement of goal or objective.
CHARACTERISTICS OF TEAM
A team is always distinguished by the fact that its members are committed to: 1) Common purpose, 2) Set of performance goals, and 3) Approach for which they hold themselves mutually accountable.
4) Teamwork is both an attitude and a set of actions. 5) Teamwork actions involves everyone: 6) Understanding the whole process and goals 7) Understanding their individual roles in the process 8) Communicating openly and regularly with one another. 9) Having a joint responsibility to execute, as well as improve, the process.
CHARACTERISTICS OF TEAM
CommonGoaLA p p r o a c h e s
Types of Team RbePTRkumkargar
Problem-Solving Teams: RkumedaHRsaybBaða
Formed on a temporary basis to address a specific problem that is confronting the organization.
A utilizing teams that are composed of individuals from different departments or work areas who come together on a task or project basis.
es μ Ir²Kñab:uEnþmanCMnajepSgKñaEdleFVIkaredIm,IsMerckargar
Skunk Works: RkumkargarEdltMrUvGñkÉkeTs
A team approach to rapidly develop innovation aeronautical engineering products.
Ex. A small team of engineering, Technicians and designer.
Virtual Teams:RkummanlkøNHdUclMhr A team that relies on interactive
technology to work together when separated by physical.
Ex. E-mail, teleconferencing, videoconferencing, sms….
Why are teams formed? To enhance organizational productivity
To assume the tasks of managers eliminated by downsizing.
To provide flexibility and faster decision
To take advantage of the benefits of diversity
To improve quality
To increase customer satisfaction
Requirements for effective team
Top-level commitment and provision of clear goal.
Willingness to take risk and share information.
Time, Resources, and Commitment to training.
Greeting Effective Teams : begáItRkumEdlmanRbsiTæPaB
1. Working Design : karerobcMkargar karerobcMkargarrYmmanesrIPaB b¤»kaskñúgkareRbIR)as;CMnaj nig
2. Process : dMeNIrkar eKalbMNgrYm