EMAIL WRITING
TIPS PER SCRIVERE EMAIL EFFICACI:
1. utilizzare “subject line” per riassumere il contenuto del messaggio.
2. usare frasi brevi e semplici
3. usare un solo soggetto/contenuto per email
4. se siamo arrabbiati, aspettare 24h prima di scrivere
5. considerare il layout: elenco ecc…
6. non ignorare lettere maiuscole, punteggiatura, ortografia, paragrafi e
grammatica
7. capire le parole chiave della loro cultura (per esempio aziendale…)
INFORMAL EMAIL
FORMAL EMAIL
•contractions
•no contractions
•abbreviations
•words written in full
•omission of subject
•use of subject
•all active verb form
•use of passive
•no paragraphs
•organised in paragraph
•idiomatic language and phrasal verb
•formal language
•no set phrases
•use of standard phrases
•note-form sentences
•full- length sentences
INFORMAL:
Style between friends. The email might include personal news, funny comments…
Many people now choose social media rather than email to communicate with
friends: with social media the style is even more informal
NEUTRAL:
Style in professional/work. The language is simple, clear and direct. There is often a
friendly opening line. Sentences are short and there is use of contractions.
FORMAL:
Style of an old-fashioned letter. Ideas are presented politely and carefully. Much use
of fixed expressions and long words. Grammar and punctuation are important.
Subjects matter is serious
