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An overview of writing formal emails, including the format, tips, and examples. It covers greetings, signing off, and addressing the recipient. The document also includes a key to help identify words and phrases used in formal emails and their meanings.
Tipologia: Dispense
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Apart from the absence of postal addresses and a date, the format of a formal email is largely the same as for a formal letter. Complete the details and tips with the options I the box. Tony Mrs faithfully informal Madam formal sincerely Greetiing Signing off Dear Mr/ 1)______ / Ms Mitchell, Yours 4)________, Dear Sir/ 2)______, Yours 5)________, Dear 3)_______Hickson, Best regards, Best, To whom it may concern Regards, Kind regards Your full name (and job title if relevant) Tips
Read Martin’s email of apology to a conference organiser. How does he attempt to compensate for the problem he is causing? Martin has been invited to be best man at his best friend’s wedding on the same day that he has to give a presentation at a conference. He suggests moving the presentation to the Sunday or briefing a colleague to give the presentation in his place. The disadvantages to his suggestion might be that: a) the conference organisers would have problems rescheduling his presentation b) people who would attend on the Saturday may not be able to on the Sunday c) Martin’s colleagues may have problems presenting in his place Find words or phrases in Martin’s email which mean: a) explaining briefly f) give instructions to b) be present at g) give/ present c) trouble h) familiar d) an unexpected situation i) possible choice e) better than satisfactory j) useable KEY a) outlining b) attend c) inconvenience d) unforeseen circumstances e) more than adequate f) brief someone g) deliver h) well-acquainted with i) an option j) practicable Put the words in the correct order to make apologies and polite requests KEY 1 I would like to express my deepest regret for my behaviour. (apology) 2 I can only apologise wholeheartedly for having wasted your time. Apology) 3 Please accept my sincere apologies for any inconvenience caused. (polite request) 4 I wonder if you could possibly give my presentation for me? (polite request) 5 Is there any chance that you could record the presentation for me? (polite request) 6 Would it be convenient if we postponed your session until tomorrow? (polite request) WRITING EMAILS