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This case study identifies potential internal control issues and exposures in bern fly rod company regarding expense reimbursement and compensation. The absence of supporting documents in expense reimbursement and the direct payment of commissions without proper segregation of duties create opportunities for employee fraud. Preventive measures include verification control and segregation of duties.
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As I have read the case, I think the potential internal control issue and exposure is in expense reimbursement and compensation which are both prone to employee fraud. ISSUE AND EXPOSURE In expense reimbursement, the issue takes place when the company does not require its sales agents to submit supporting documents such as receipts of their travel expenses. With this, the agent might just includes reimbursement of travel expense that are just based on personal interest and not business related expense such as those which are not essential in the ordinary course of business or those of outside the transaction. This will provide opportunity for the employee to commit fraud specifically from reimbursement of expense. PREVENTIVE MEASURES Since the salespeople may also provide false details about the travel expense and take the money as the expenses are submitted to a cash disbursement clerk who directly issues them a check, the management should apply verification control which will require their employee to submit together with their hard copy spreadsheet a receipt as a supporting evidence. The receipt must be authorized by the one issuing it to prevent the sales person from making one. With this, the sales person will not have the opportunity to record false or inflated travel expense and thus, the risk of fraud would be prevented or minimize. ISSUE AND EXPOSURE In compensation, the issue takes place when once a sales person takes an order, it is send directly to the cash disbursement department, where commissions are calculated and paid. Sales staff compensation is tied directly to their sales. The order then sent to the billing department where the sales is recorded, and finally to the shipping department for delivery to the customer. Sales staff is also compensated for travel expense. Each week they submit a hard copy spreadsheet of expense incurred to the cash disbursement clerk. The clerk immediately writes a check to the salesperson for the amount indicated in the spreadsheet. With this, sales staff may just falsely records the orders that they submit to the reimbursement clerk. PREVENTIVE MEASURES Since there is a possibility that the salesperson might falsely record a sale as they are paid upfront for taking orders from customers and hence the product are return later, the management should apply segregation of duties since the case dies not mention who fills out the orders that are submitted by the salesperson to the disbursement clerk for the payment of sales commissions. The duty of filling out order forms must be separated from the duty of the salesperson so that there can be a segregation of duty. Also, measures must also be done to check whether the sales commission that these salespersons were receiving reasonable and that these figures could possibly indicate the performance of such sales person. By this, the salesperson's opportunity to manipulate the sales figures can be minimized or prevented.