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Various aspects of alcohol service and liability in the hospitality industry. It discusses dram shop laws, the role of liquor authorities, alcohol-related criminal violations, consequences of liquor code violations, and guidelines for preventing guest intoxication. The document also covers topics such as identifying valid ids, handling intoxicated guests, and incident reporting. The information provided can be useful for hospitality professionals, particularly those involved in the sale and service of alcoholic beverages, to ensure compliance with relevant laws and regulations, and to promote responsible alcohol service practices.
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T/F You may be charged with a crime simply for serving a guest who appears to be intoxicated. - Correct Answer-True T/F It is illegal to serve alcohol to a pregnant woman. - Correct Answer-False T/F Dram shop laws protect the server from being sued in the event that an intoxicated guest injures another individual. - Correct Answer-False T/F The state liquor authority can suspend an establishment's liquor license for allowing a minor to enter the establishment with a fake ID. - Correct Answer-True T/F All guests must be 21 years old to purchase alcohol. - Correct Answer-True What is the difference between Criminal Law and Civil Law? - Correct Answer-Criminal Law - May face criminal charges if you break state, county, or municipal alcohol laws. (Criminal court) Civil Law - Can be sued to pay damages to an injured guest if you contributed to the guest's injury or did nothing to prevent it. (Civil court) Dram Shop Laws - Correct Answer-- Allow a third party to sue for injuries caused by a guest who was drinking there.
a) drunk driving b) serving a pregnant woman c) serving alcohol to a minor d) fighting in the establishment - Correct Answer-C Which is a role of the liquor authority? a) issue liquor licenses b) initiate law suits against drunk drivers c) issue citations to minors for presenting fake IDs d) initiate criminal charges against establishments who serve minors - Correct Answer-A Which is a criminal violation related to the sale and service of alcohol? a) serving alcohol to a minor b) failing to fill out an incident report c) firing a server who over-served a guest d) refusing to serve a guest who arrived intoxicated - Correct Answer-A Which situation best describes dram shop liability? a) a manager is fined for allowing the sale of drugs on the premises b) a server is fined by the liquor authority for serving alcohol to a minor c) a bartender is given jail time for serving a guest who appeared intoxicated d) a person sues the bartender who served the intoxicated guest who injured him - Correct Answer-D Which is a possible consequence for violating the liquor code? a) jail time b) probation c) misdemeanor d) liquor - license suspension - Correct Answer-D List three alcohol-law violations that most states will hold you criminally liable for. - Correct Answer-1. Serving alcohol to a minor
Estimate BAC: 100 pound woman who drank three 5 ounce glasses of wine in one hour - Correct Answer-This woman has had three drinks, since a five ounce glass of wine is considered one drink. Her approximate BAC is. Estimate BAC: 180 pound woman who drank three mixed drinks, each containing 1 1/2 ounces of 80 proof vodka in one hour - Correct Answer-This woman has had three drinks, since 1 1/ ounces of 80 proof liquor is considered one drink. Her approximate BAC is. Estimate BAC: 240 pound man who drank five shots (five ounces) of 100 proof bourbon in one hour - Correct Answer-This man actually had five drinks, since each 100 proof shot is considered one drink. His approximate BAC would be .062. Count the drinks: 60 ounce pitcher of beer - Correct Answer- Count the drinks: 3 ounces of 80 proof vodka on the rocks - Correct Answer- Count the drinks: 2 ounces of 100 proof whiskey - Correct Answer- Count the drinks: 15 ounce carafe of wine - Correct Answer- Count the drinks: 12 ounce beer and a shot of 100 proof whiskey - Correct Answer- Which food items are best for preventing intoxication? (more than one answer) -Bread -Pizza -Potato Chips -Cheese Sticks -Chili -Onion Rings -Pretzels -Peanuts -Fried Calamari -Chicken Wings - Correct Answer-Pizza Cheese Sticks Chili Fried Calamari Chicken Wings
You want protein food Most of the alcohol a person drinks is absorbed into the bloodstream from the a) lungs b) mouth c) small intestine d) liver - Correct Answer-C The liver can break down alcohol at the rate of ___ drinks per hour a) 1 b) 2 c) 3 d) 4 - Correct Answer-A A guest has consumed three 12 ounce beers in an hour. How many drinks have built up in the guest's bloodstream? a) 0 b) 1 c) 2 d) 3 - Correct Answer-C Assuming that the people involved weigh the same and have consumed the same number of drinks, which is true? a) A man will have a higher BAC than a woman b) A lean man will have a higher BAC than a man with a large amount of body fat c) A woman who has eaten will have a higher BAC than a woman who has not d) A man drinking gin and tonic will have a higher BAC than a man drinking vodka and cranberry juice. - Correct Answer-D Which can be counted as one drink? a) 20 ounce beer b) 6 ounce glass of wine c) 2 ounces of 80 proof liquor d) 1 ounce of 100 proof liquor - Correct Answer-D A vodka on the rocks containing 3 ounces of 80 proof vodka should be counted as ___ drink(s). a) 1 b) 2 c) 3 d) 4 - Correct Answer-B Which behavior is a sign that a guest is experiencing impaired motor coordination? a) becoming drowsy b) swaying
Must be intact Must contain the owner's signature How do you determine that an ID is real with an ID reader? - Correct Answer-Compare the readout with the information displayed on the actual ID. Check magnetic stripes for signs of tampering. How do you deal with a fake ID? - Correct Answer-- Refuse Service
Which feature is an indication that an ID is valid? a) A birth date b) Pictures of "locks" c) The word "authentic" d) A photo with raised edges - Correct Answer-A Which feature is used by states to indicate that an ID belongs to a minor? a) Placing the words "secure", "genuine", or "valid" on the ID b) Issuing the ID in a vertical form c) Removing the minor's signature from the ID d) Placing pictures of "keys" on the ID - Correct Answer-B Which is a good reason to reject an ID? a) It has a bar code on it b) A state seal can be seen under ultraviolet (UV) light c) There is a ghost photo on the ID d) The back of the ID is blank - Correct Answer-D What should you do to verify that an ID belongs to the guest? a) Check for splits in the lamination b) Verify that the state seal is in the proper location c) Compare the guest to the physical characteristics listed on the ID d) Check the license number to see if the coding matches the personal information - Correct Answer-C Today is March 8, 2009. Based on these birth dates, which guest is old enough to drink? a) March 7, 1988 b) March 9, 1988 c) April 10, 1988 d) November 1, 1988 - Correct Answer-A T/F When stopping alcohol service to a guest, the backup person should stand as close to the guest as possible. - Correct Answer-False T/F Using statements such as, "You've had enough," when stopping service will deflect blame from you and defuse the situation. - Correct Answer-False T/F You should call the police if an intoxicated guest insists on driving away from the establishment. - Correct Answer-True T/F Guests can be served to the point of intoxication if they are traveling with a designated driver. - Correct Answer-False
b) "I just want to make sure you get home OK" c) "It's against the law for me to serve you any more alcohol" d) "Our company policy does not allow me to serve you any more alcohol" - Correct Answer-A To prevent an intoxicated guest from driving, you should a) Have the guest's car towed b) Warn the guest that you will call the police c) Physically stop the guest from getting into the car d) Physically stop the guest from leaving the establishment - Correct Answer-B If a guest is intoxicated when arriving at the establishment, a) Ask the guest to leave b) Physically restrain the guest c) Forcibly take the guests car keys d) Refuse entry to the establishment - Correct Answer-D Which statement about designated drivers is true? a) Over serving a guest who came with a designated driver is illegal b) A server is not liable for over seeing guests with a designated driver c) Establishments are not liable for over serving guests with a designated driver d) A guest can be allowed to become intoxicated if accompanied by a designated driver
c) After physically restraining the guests who are fighting d) As soon as your safety or the safety of guests is at risk - Correct Answer-D You witness a drug transaction on the premises. You should: a) Call the police b) Ignore the situation to prevent a possible confrontation c) Do nothing if the transaction occurred outside the building d) Warn the offenders that you are going to inform your manager - Correct Answer-A