Ali express digital audit, Study Guides, Projects, Research of Brand Marketing

Alibaba Group launched AliExpress in 2010 as a B2C, a global retail marketplace targeted at consumers worldwide, many of them located in Russia, the United States and Brazil. In this document, the company is analysed in terms of digital marketing, where the company's social media are analysed as well as a sentiment analysis to determined the audience's perception of the company

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2020/2021

Available from 10/09/2022

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Technological university Dublin
Digital marketing II
Case study: Aliexpress audit
AliExpress
AliExpress was launched by Alibaba group in 2010 as a B2C, it is a global retail marketplace
targeted at consumers worldwide, many of them located in Russia, the United States and
Brazil. The platform enables consumers from around the world to buy directly from
wholesalers and manufacturers in China and have access to a wide variety of products at
wholesale prices (AliExpress, n.d.). By selling products to foreign customers, the company can
be affected by macroeconomic changes in the countries to which it sells. In the case of the
Irish market, AliExpress has advantages due to the positive commercial environment between
China and Ireland which recently celebrated 40th anniversary of diplomatic relations last week,
and trade figures suggest the bilateral relationship is one that is rapidly growing in importance.
(Goff, 2019)
Pest analysis
Political factors
The average of political stability
from 1996 to 2017 is 1.16 (the
global economy, n.d.)
According with transparency
international, the corruption
index of Ireland is 73 points.
(“Transparency International -
Ireland,” n.d.)
Corporate tax in Ireland is 12.5%
Brexit impact in Ireland
Member of European Union
Government plans to improve
labour force skills
Economic factors
GDP in Ireland is 333.73 billion
USD dollars. (Trading economics,
n.d.)
Increase in consumer spending
Consumer confidence average
88.02 points (Trading
economics, n.d.)
Inflation rates are recorded at
0.9%
1 EUR = 1.14034 USD
Unemployment rate 5.3%
European central bank low rates
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Technological university Dublin

Digital marketing II

Case study: Aliexpress audit

AliExpress

AliExpress was launched by Alibaba group in 2010 as a B2C, it is a global retail marketplace targeted at consumers worldwide, many of them located in Russia, the United States and Brazil. The platform enables consumers from around the world to buy directly from wholesalers and manufacturers in China and have access to a wide variety of products at wholesale prices (AliExpress, n.d.). By selling products to foreign customers, the company can be affected by macroeconomic changes in the countries to which it sells. In the case of the Irish market, AliExpress has advantages due to the positive commercial environment between China and Ireland which recently celebrated 40th anniversary of diplomatic relations last week, and trade figures suggest the bilateral relationship is one that is rapidly growing in importance. (Goff, 2019)

  • Pest analysis

Political factors

  • The average of political stability

from 1996 to 2017 is 1.16 (the

global economy, n.d.)

  • According with transparency

international, the corruption

index of Ireland is 73 points.

(“Transparency International -

Ireland,” n.d.)

  • Corporate tax in Ireland is 12.5%
  • Brexit impact in Ireland
  • Member of European Union
  • Government plans to improve

labour force skills

Economic factors

• GDP in Ireland is 333.73 billion

USD dollars. (Trading economics,

n.d.)

  • Increase in consumer spending
  • Consumer confidence average

88.02 points (Trading

economics, n.d.)

  • Inflation rates are recorded at
  • 1 EUR = 1.14034 USD
  • Unemployment rate 5.3%
  • European central bank low rates

Market analysis

Digital presence

The popularity of AliExpress has been growing over the years as well as being benefited by rapid technological changes and the popularity of social networks. AliExpress has a strong presence in social networks and as an online company, according to a report from the next web in 2018, AliExpress was the world’s favourite shopping app (The next web, n.d.)

  • Website analysis

The website has good content; however, the structure can be perceived as overwhelming due to the large number of products that promote, on the visual level, the page presents detachable menus in the different categories it offers, in addition the purchase process is simple and direct. When analysing the speed of the website the results were positive, which is a point in favour since consumers appreciate fast web pages

Sociocultural factors

  • Population 4.86 million. (CSO)
  • Increase in the number of

immigrants to the country and

nationals returning. Decline in

the number of emigrants.

  • Human development index in

2017 was 0.93 which improved

over the previous year

  • The average age of the country

is 37.1 years. (CIA, n.d.)

  • Online shopping trend (Taylor,

Technological factors

  • Government invested 2.8%

more in Research and

development over the previous

year. (Gov, 2017)

  • Growing e-commerce shopping
  • Internet broadband speed

20.70Mbps

  • Engagement: 0.10%
  • Average interaction per post: 4. likes 41 comments
  • Link to website on profile Facebook (^) • Followers: 37 million
  • Engagement:
  • Growth:
  • Active
  • No shopping option Twitter • Followers: 40.3K
  • Engagement:
  • Mentions:
  • Active
  • Link to website YouTube (^) • Subcribers: 50.6k
  • Video views: 23.007.
  • Uploads: 885
  • Entertainment rank: 36.446th
  • Brand perception

One of the most relevant areas for company is the perception that customers have, since it involves customer satisfaction, such appreciations are influenced by consumer experience, product quality or reputation. The following are the results for AliExpress using digital tools such as mediatoolkit.

  • Mentions over time : As someone can see the mentions have maintained an almost fixed flow until the end of the month where there are a number of higher mentions probably for the Halloween festivities.
  • Sentiment ratio: 66% of the users perceive the brand positively, 22% are neutral to the brand and 12% have a negative perception.
  • Top influencers:

Source : google trends