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APCO MEDS (EMD) (LEARN FEATURE) Exam | Actual Questions and
Answers Latest Updated 2024/2025 (Graded A+)
TRUE OR FALSE
EMD stands for Emergency Medical Dispatch - ✔✔TRUE TRUE OR FALSE The APCO Institute EMD Course is based on the National Highway Traffic Safety Administration's Emergency Medical Dispatch: National Standard Curriculum. - ✔✔TRUE PSET's must be certified in what in order to successfully complete the APCO EMD Course. A) Call Taking B) Communication Skills C) CPR D) NONE OF THE ABOVE - ✔✔C What is EMD? A) State and identifying roles and responsibilities of an Emergency Medical Dispatcher. B) Obtains sufficient and accurate information from callers to dispatch resources properly and efficiently. C) The primary source and initial point of contact for callers seeking medical assistance. D) ALL OF THE ABOVE - ✔✔C
TRUE OR FALSE
An EMD receives and processes calls for Emergency Medical Service assistance. - ✔✔TRUE TRUE OR FALSE As an EMD it is not up to you to determine the nature and severity of the medical incident type without diagnosing the medical problem or condition. - ✔✔FALSE TRUE OR FALSE An EMD is responsible for only the coordination of EMS resources based on the predetermined response configurations found in the local medically approved EMD Guidelines. - ✔✔FALSE TRUE OR FALSE An EMD provides emergency medical assistance using the local medically approved EMD Guide-Cards and software. - ✔✔TRUE TRUE OR FALSE As an EMD you are required to maintain confidentiality. - ✔✔TRUE TRUE OR FALSE An EMD is responsible for maintaining contact with the caller. - ✔✔TRUE TRUE OR FALSE
A successful EMD has good working knowledge of the local EMS systems and its capabilities. - ✔✔TRUE As an EMD you should use: A) Clear, Concise & Accurate Speech B) Correct Terminology & Medical Terms C) Personal Experience & Training D) NONE OF THE ABOVE - ✔✔A TRUE OR FALSE An EMD includes all public safety personnel - ✔✔FALSE TRUE OR FALSE An EMD serves as part of the emergency medical service system while the EMS includes all public safety personnel. - ✔✔TRUE Which is medical resource for the EMS System. A) Ambulance B) Hospitals C) Medical Centers D) ALL OF THE ABOVE - ✔✔D Which is a medical resource for the EMS System. A) Sexual Assault Centers
B) US Coast Guards C) Police & Fire D) ALL OF THE ABOVE - ✔✔D Which hospital is considered Virginia Beach's trauma center? A) Sentara Leigh B) Virginia Beach General C) Norfolk General D) Sentara Princess Anne - ✔✔C TRUE OR FALSE BLS stands for Basic Life Systems - ✔✔FALSE TRUE OR FALSE BLS stands for Basic Life Support - ✔✔TRUE TRUE OR FALSE ALS stands for Advance Life Support - ✔✔TRUE TRUE OR FALSE ALS stands for Advance Life Systems - ✔✔FALSE How many tiers are in the EMS System Structure.
Tier 3 of the EMS System Structure is Basic Life Support - ✔✔FALSE TRUE OR FALSE Tier 4 of the EMS System Structure is Advanced Life Support - ✔✔FALSE TRUE OR FALSE Tier 4 of the EMS System Structure is Air Ambulance - ✔✔TRUE TRUE OR FALSE Callers are too upset to provide accurate and useful responses to the EMD - ✔✔FALSE TRUE OR FALSE Callers are able to provide the EMD with the information necessary to effectively dispatch emergency medical resources. - ✔✔TRUE TRUE OR FALSE You are required to have some type of medical background in order to be a EMD. - ✔✔FALSE TRUE OR FALSE All EMS calls are sent "lights & sirens" - ✔✔FALSE TRUE OR FALSE
As an EMD you are never to busy to ask all the questions required on the EMD card. - ✔✔TRUE TRUE OR FALSE Medical advice provided over the phone can not hep patients and could actually be dangerous. - ✔✔FALSE TRUE OR FALSE Using the EMD Guidecards increases the amount of time and resources required to process a call. - ✔✔FALSE TRUE OR FALSE You are required to be a CPR Instructor in order to be an EMD. - ✔✔FALSE What is the definition of Liability. A) The responsibility to act or person according to established standards of care. B) Intent to harm C) Ultimate responsibility for your actions. D) Failure to act or perform in a particular situation as an other reason, prudent dispatcher would so under the same or similar circumstances. - ✔✔C What is negligence?
A) Intent to Harm B) Failure to perform your duty by acting according to the standard of care established by the community C) Damage/Injury caused to the patient D) Willful malicious intent to harm a person or property. - ✔✔B To prove negligence, the court must determine how many things? A) 3 B) 4 C) 5 D) 2 - ✔✔B TRUE OR FALSE The 4 things a court must determine to determine negligence is: Duty Breach of Duty Injury/Damage Proximate Cause/Causation - ✔✔TRUE How many types of Negligence are there? A) 2 B) 3
C) 4
D) 6 - ✔✔C
TRUE OR FALSE
The types of Negligence are: Simple Gross Adbandonment - ✔✔FALSE TRUE OR FALSE The types of Negligence are: Simple Gross Criminal - ✔✔TRUE Which describes Simple Negligence? A) Planned for it to happen B) Did't mean for it to happen C) Didn't care if it happened D) NONE OF THE ABOVE - ✔✔B Which describes Gross Negligence?
C) When you leave a patient who is know to be in a life threatening condition. D) Someone faced with an emergency cannot be held to the same standard of conduct as someone who is not faced with such situation. - ✔✔B Which describes the Emergency Rule. A) Is the permission to treat the sick or injured. B) One who is faced with an emergency cannot be held to the same standard of conduct as someone who is not faced with such a situation C) When you leave your patient who is known to be in a life-threatening condition. D) Anything awarded to winning plaintiffs. - ✔✔B TRUE OR FALSE Foreseeability refers to the fact that you must rely solely on the information you get from callers. - ✔✔TRUE TRUE OR FALSE Damages refers to anything awarded to winning plaintiffs - ✔✔TRUE TRUE OR FALSE Consent refers to the permission to treat the sick or injured. - ✔✔TRUE
TRUE OR FALSE
You must ask all primary questions before giving pre-arrival instructions - ✔✔FALSE TRUE OR FALSE You do not have to ask all primary questions before you give pre-arrival instructions. - ✔✔TRUE TRUE OR FALSE As an EMD/Calltaker you fall under the "Good Samaritan" Law - ✔✔FALSE TRUE OR FALSE As and EMD/Call Taker the local or state laws may protect you but you do not fall under the "Good Samaritan" law - ✔✔TRUE TRUE OR FALSE Any information that was provided during your call can be relayed to the streets. - ✔✔FALSE TRUE OR FALSE Only Information relevant to the proper medical response, patients access, scene safety, patient complaint and condition can be relayed. - ✔✔TRUE TRUE OR FALSE You can automatically relay HIV information. - ✔✔FALSE
TRUE OR FALSE
Usually, the standard used in court cases is the standard used by the local community. - ✔✔TRUE TRUE OR FALSE NAEMSP stands for National Academy of Emergency Medical Service Physicians - ✔✔TRUE Which is a national agency that helps determine and publish the National Standards. A) APCO B) ASTM International C) NAEMSP D) NHTSA - ✔✔B TRUE OR FALSE NHTSA stands for National Highway Traffic Safety Administrator - ✔✔TRUE How many levels of Risk Management are there? A) 2 B) 1 C) 3 D) 4 - ✔✔B What are the levels of risk management?
A) Program & Person B) Agency & Individual C) City & Individual D) NONE OF THE ABOVE - ✔✔B What is a way to reduce risk management? A) Regular and objective progress reports given to probationary period. B) Clearly defined job expectations and work descriptions. C) Regularly reviewed and updated policies and procedures. D) ALL OF THE ABOVE - ✔✔D TRUE OR FALSE It is important to strictly adhere to your local policy and training for the use of your EMD Guide Cards - ✔✔TRUE What are some common sources of litigation? A) Failing to send emergency medical services. B) Subjective Jugement C) Allowing prejudices to affect objective decision-making.
TRUE OR FALSE
The three guide card types found in the APCO EMD Guide Card system are:
- All Callers Interrogation
- Individual Chief Complaint Guide Cards
- Scripted Medical Instructions - ✔✔TRUE The Interrogation card is used for: A) Medical Instructions B) Initial Questions of All Callers C) A Short report of what is happening D) ALL OF THE ABOVE - ✔✔B The Chief Complaint Card is used for: A) Medical Instructions B) Initial Questions of All Callers C) A Short report of what is happening D) ALL OF THE ABOVE - ✔✔C The Scripted Medical Instructions are used for: A) Medical Instructions B) Initial Questions of All Callers C) A Short report of what is happening D) ALL OF THE ABOVE - ✔✔A
This is a descriptive title that tells the EMD what medical condition is addressed on this particular card. This title refers to the "Chief Complaint" This describes what? A) Response Type B) Card Title C) Response Criteria Vital Points Questions D) Special Considerations - ✔✔B This indicates the response levels available in your EMS system. Most systems are either two-tier or three-tier systems, with various names associated with ALS and/or BLS responses. Agencies customize the this name to fit their local labels. This defines what? A) Special Considerations B) Card Title C) Response Type D) Response Criteria - ✔✔C These are conditions that dictate a certain kind of response. These are arranged under the appropriate type to provide the reference to the EMD. One of of these is necessary to determine a dispatch response. This defines what? A) Response Time B) Response Criteria
