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Introduction of Pos Malaysia Bhd.
VISION
Payment agency services
( bill payments, remittance, insurance,
& unit trusts
To be trusted leader in the delivery of integrated physical and digital solutions, resonates with their aspiration to stay relevant in fluid market while reflecting their digital agenda To deliver excellent customer experience and convenience in the areas of communications, logistics, financial services and supply chain solutions at the highest level of reliability and integrity. Establishment of postal services first in the Straits Settlements that cover the whole Malaysia by early 20th Century
Services
Nurul Ainnatul Shahhirah binti Dzulkifli
Pos Malaysia is one of well-known courier company Pos Malaysia offering premier postal service provider & related to the
Transport logistics
Printing & Insertion
Counter Collection
Pos Malaysia restructured core services into 3 Strategic Business Units
Mail, courier & retail
Pos Malaysia seperated into 4 main Strategic Business Units
Pos Mel
Pos Niaga
MISSION
Pos Malaysia is one of the important courier services for us especially during the pandemic COVID- 19 the demand of the parcel and mail increases. Pos Malaysia also faced with the financial issue during the COVID- 19.
Why we choose Pos Malaysia
Issues Faced by Pos Malaysia Bhd.
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Increase Number
of Parcel
Edgemarket.coms - expansion in parcel volume during MCO, company's other businesses also affected (mail & international parcels, basic operations under Pos Aviation & Pos Logistics) Changing buying habits during MCO & the irony rising trends that online shopping & delivery services are significantly connected Challenges - burden of employees to preserve Pos Malaysia great reputation due to uses of a lot man power to handle services Temporary suspension due to pandemic, caused restrictions and closure of borders, disrupted of flight services & shutdown of airports or seaport nationwide
Poor Financial
Management
Riders not getting RM bonuses due to financial constraints and cash flow issues Disruptions beyond their control Company's financial difficulties to its high operation costs due the decrease in traditional mail usage Lesser people would take a stroll to post offices to purchase other services which also revenue stream of Pos Malaysia’s Pos Malaysia is currently undergoing a phase of restructuring to turn the organization around Suspended International Mail & Other Deliveries
Anis Najiha binti Suyurno
The Effectiveness of The Action
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E-commerce tends to sustain
more lower costs than labor
intensive setups. It is a much
better choice than opening
something that could easily lose
money by saving more on staff, on
rent and many more.
Encourage online transactions
further where can effect the
growth of courier services
The Pos Rider programme can
convincing people to earn higher
income that may effect the
company too as Pos Malaysia also
have high demand parcel delivery
everyday.
Need to invest more in its digital
transformation to convince
consumers in adopting online
services as the new norms.
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AsiaXpress make use of major
commercial courier services
that run their own fleet or
aircraft or consignment to
international destinations
Make sure a door-to-door
service from location of pick-
up until the point of delivery
for both documents and
parcels.
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Benefits of using
Automated
Fulfilment Center
Decrease the order processing
time by replacing it with
human material-handling
with a fully-automated system.
Lessen the operational costs -
can enhance the accuracy,
efficiency and productivity.
How to ensure the stable financial improvement Reasons why AsiaXpress can be recommended
Arie Adriana binti Mohammad Nizam
Usefulness of using
E-Commerce
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Conclusion & Recommendation
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Covid- 19 pandemic had caused the
late or delayed shipments and cannot
being properly tracked. This will
continuously happen until this
pandemic disappear and the
organization unable to handle it
properly.
Most of the courier are still available for
the shipments and deliveries.
However, it may expect some delays
due to the limitation of the movement.
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The employees would risk their
lives and perform their job and as it
requires constant communication to
update the tracking status, due to less
staff that is not possible these days.
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Enormous Traffic on
Offical Website
When official website received a
lot of customers that enter into
their websites, it can caused the
system to goes down and
customers will not be able to
track their parcel accurately.
MCO Less Working Staff
Nurul Anis Nabilah binti Hussin
Covid-19 Pandemic
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