ATD Human Performance Improvement
Exam
Question 1. Which of the following best defines Human Performance
Improvement (HPI)?
A) A process focused solely on employee training
B) A systematic approach to improving organizational performance by
analyzing and addressing performance gaps
C) An informal way to coach employees
D) A method for managing employee benefits
Answer: B
Explanation: HPI is a structured, results-focused approach that seeks to
improve performance by identifying and addressing gaps—not just
providing training.
Question 2. What is the first step in the HPI model?
A) Designing training materials
B) Analyzing performance gaps
C) Implementing solutions
D) Measuring ROI
Answer: B
