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Question 1. Which Avaya Aura component acts as the central administration point for the entire platform? A) Session Manager B) System Manager C) Communication Manager D) Media Server Answer: B Explanation: System Manager (SMGR) provides centralized configuration, licensing, and monitoring for all Aura components. Question 2. In Avaya Aura, which product provides SIP routing and session control? A) Avaya Aura Messaging B) Avaya Aura Media Server C) Avaya Aura Session Manager D) Avaya Aura Device Services Answer: C Explanation: Session Manager is the core SIP routing engine that manages session control across the platform. Question 3. Which of the following is NOT a component of Avaya Aura Communication Applications? A) Avaya Aura Conferencing B) Avaya Aura Messaging C) Avaya Aura Media Server D) Avaya Aura Workplace Clients
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Answer: C Explanation: Media Server belongs to the core platform, not the Communication Applications suite. Question 4. Avaya Aura Media Server (AAMS) primarily provides which capability? A) User authentication B) High‑density media processing (audio/video) C) License management D) Database services Answer: B Explanation: AAMS offers high channel density for media processing such as conferencing, transcoding, and recording. Question 5. Which virtualization platforms are officially supported for Avaya Aura deployment? A) Hyper‑V and Xen B) VMware and KVM on RHEL/ASP C) Docker and LXC D) OpenStack only Answer: B Explanation: Avaya Aura supports VMware ESXi and KVM on Red Hat Enterprise Linux/Avaya Service Platform for virtual deployments. Question 6. What replaces the deprecated Avaya Aura Utility Services for file server functions? A) Avaya Aura Media Server B) Avaya Aura Device Services (AADS)
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A) Disable all user accounts B) Change the default admin password C) Delete the default admin user D) Install a new operating system Answer: B Explanation: Changing the default administrative password prevents unauthorized access. Question 10. Which tool in System Manager allows you to export alarm data for analysis? A) traceSM B) SMGR Alarm Exporter C) SMGR Log Viewer D) SMGR Alarm Export (CSV) Answer: D Explanation: SMGR provides an export function that creates a CSV file of current alarms. Question 11. What is the purpose of a “backup and restore” operation in System Manager? A) To duplicate media streams B) To save and recover configuration and license data C) To synchronize SIP registrations D) To update firmware on endpoints Answer: B Explanation: Backups preserve SMGR configuration, certificates, and licensing information for disaster recovery.
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Question 12. Which component must be configured to allow System Manager to receive Session Manager alarms? A) Serviceability Agent (SA) B) Media Server Proxy C) SIP Trunk Interface D) LDAP Directory Answer: A Explanation: The Serviceability Agent forwards SM events and alarms to SMGR for centralized monitoring. Question 13. In Session Manager, what is an “Entity Link”? A) A physical network cable B) A logical connection between two SIP Entities C) A user’s voicemail box D) A media channel definition Answer: B Explanation: Entity Links define the routing path between SIP Entities (e.g., SM ↔ CM) for call processing. Question 14. Which of the following best describes a “Network Routing Policy” (NRP) in Session Manager? A) A rule that maps dial strings to trunk groups B) A policy that determines how SIP messages are routed between entities C) A configuration for media transcoding D) A licensing agreement for SIP trunks
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C) SIP over TLS (SIPS) D) SCCP Answer: C Explanation: SM and CM communicate using SIP (often over TLS for security) for call control. Question 18. The “Policy‑Based SM Assignment” feature in Session Manager is used to: A) Dynamically assign Media Server resources based on load B) Direct SIP registrations to specific Session Manager instances based on policies C) Allocate bandwidth for video calls D) Encrypt SIP traffic with IPsec Answer: B Explanation: Policy‑Based SM Assignment routes registration requests to particular SM instances according to defined policies. Question 19. Which command is used to monitor real‑time SIP transactions on Session Manager? A) traceCM B) traceSM C) sipdebug D) netstat - s Answer: B Explanation: traceSM provides live logging of SIP messages processed by Session Manager. Question 20. In Communication Manager (CM), what does “High Availability (HA) Duplex” refer to? A) Two parallel media servers for conferencing
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B) A pair of CM servers sharing the same database for failover C) Dual SIP trunks to the PSTN D) Two System Manager instances in active‑active mode Answer: B Explanation: HA Duplex (or Survivable Core) uses two CM nodes that replicate configuration and state, providing redundancy. Question 21. Which licensing mechanism is used by Avaya Aura components such as SMGR and CM? A) Per‑seat Windows licensing B) Avaya Aura License Server (AAM) and WebLM C) Open‑source GPL licensing D) Per‑CPU Linux licensing Answer: B Explanation: Avaya Aura uses the Avaya Aura License Server (AAM) and Web License Manager (WebLM) for feature and capacity licensing. Question 22. When integrating Communication Manager into the core, it must first be added as a “Managed Element” in which system? A) Session Manager B) System Manager C) Media Server D) Device Services Answer: B Explanation: SMGR maintains the inventory of core components; CM is added as a Managed Element.
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C) CM SFTP/SCP utility D) traceCM Answer: C Explanation: The CM SFTP/SCP utility copies translation tables and other data files to a remote server for backup. Question 26. In Avaya Aura, a “Class of Restriction” (COR) is used to: A) Define media codec preferences B) Restrict call features for a group of users C) Allocate CPU resources on Media Server D) Set VLAN IDs for SIP traffic Answer: B Explanation: CORs limit the set of call features (e.g., transfer, conference) available to a user or group. Question 27. What is the primary advantage of using Avaya Aura Device Services (AADS) for endpoint configuration? A) It provides built‑in voicemail transcription B) It allows dynamic, centralized provisioning of endpoint settings without manual login C) It replaces the need for Session Manager D) It enforces hardware encryption on all devices Answer: B Explanation: AADS delivers a centralized file server that endpoints pull configuration files from, simplifying provisioning.
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Question 28. Which component provides “Dynamic endpoint configuration” for Avaya Workplace Clients? A) Media Server B) Device Services (AADS) C) Session Manager D) System Manager Answer: B Explanation: AADS stores configuration files (e.g., email address, web URL) that Workplace Clients download at startup. Question 29. Which command on Session Manager displays the current SIP registration status of an endpoint? A) show sip registration B) list sipregs C) sipstatus – all D) traceSM – reg Answer: A Explanation: The “show sip registration” command lists registered SIP entities and their status. Question 30. When performing an end‑to‑end test call, which path should a SIP call follow in a typical Aura deployment? Phone → Session Manager → Communication Manager → Phone (or PSTN) A) Phone → Media Server → Session Manager → Phone B) Phone → Session Manager → Communication Manager → Phone C) Phone → System Manager → Media Server → Phone
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Question 33. What is the role of “Entity Links” when configuring SIP trunks between Session Manager and Communication Manager? A) They define the IP address of the trunk gateway B) They map the SIP Entity of SM to the SIP Entity of CM, establishing the trunk path C) They allocate codec resources on the Media Server D) They create VLAN tagging for SIP traffic Answer: B Explanation: Entity Links connect two SIP Entities (SM and CM) and are used to configure SIP trunking between them. Question 34. Which Avaya Aura feature allows multiple Session Manager instances to share load based on registration policies? A) HA Duplex B) Policy‑Based SM Assignment C) Shared Bandwidth Control (CAC) D) Media Server Clustering Answer: B Explanation: Policy‑Based SM Assignment distributes registration requests among SM instances according to defined policies. Question 35. In System Manager, which menu provides access to “License Management”? A) Administration → License Management B) Configuration → License Server C) Tools → License Viewer D) Monitoring → License Dashboard
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Answer: A Explanation: License Management is located under the Administration menu in SMGR. Question 36. Which Avaya Aura component provides “Centralized alarm aggregation” for the entire platform? A) Session Manager B) Media Server C) System Manager D) Device Services Answer: C Explanation: SMGR collects alarms from all core components and presents a unified view. Question 37. Which command on Communication Manager lists the current SIP trunk status to Session Manager? A) list siptrunk B) show sip trunk status C) cmtrunk – list sip D) siptrunk – show all Answer: A Explanation: The “list siptrunk” command displays SIP trunk configurations and operational status. Question 38. When configuring a “Facility Restriction Level” (FRL) in CM, what does it control? A) Media codec selection B) Access to specific telephony facilities such as external lines or voicemail
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Question 41. In Avaya Aura, what is the purpose of the “Shared Bandwidth Control (CAC)” feature? A) To encrypt SIP traffic B) To coordinate bandwidth usage between Session Manager and Communication Manager for media streams C) To balance CPU load on Media Server D) To manage user authentication across devices Answer: B Explanation: CAC ensures that media streams do not exceed the allocated bandwidth across the core. Question 42. Which command on Session Manager displays the list of defined SIP Entities? A) list entity B) show sip entities C) entity – list D) sipentity – display Answer: A Explanation: “list entity” provides a summary of all SIP Entities configured in SM. Question 43. Which Avaya Aura component stores the “Dial Plan” and “Feature Access Codes”? A) System Manager B) Session Manager C) Communication Manager D) Media Server Answer: C Explanation: CM maintains the dial plan, feature codes, and associated translation tables.
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Question 44. What is the function of “Avaya Aura Workplace Client” in the Aura ecosystem? A) Serves as a SIP proxy server B) Provides unified communications UI for end‑users, integrating voice, email, and web services C) Acts as a media transcoding engine D) Manages licensing for the entire platform Answer: B Explanation: Workplace Client delivers a desktop experience that aggregates voice, email, and collaboration tools. Question 45. Which tool can be used to collect logs from a Session Manager node for troubleshooting? A) traceSM – collect B) SMGR Log Collector C) syslog daemon on the SM host D) SM logexport utility Answer: D Explanation: The SM logexport utility extracts SM logs for analysis. Question 46. When configuring a SIP trunk from Session Manager to Communication Manager, which parameter defines the transport security? A) SIP Port B) Transport Type (TCP/UDP/TLS) C) Media Codec D) Call Admission Control Level
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B) Media Server C) Session Manager D) Device Services Answer: C Explanation: Session Manager can be deployed in an active‑passive HA pair to ensure failover for SIP routing. Question 50. Which of the following best describes the “Avaya Aura Utility Services” deprecation impact? A) Media processing is no longer supported B) File server and utility functions are now provided by AADS C) System Manager must be replaced with third‑party software D) SIP trunking is disabled until upgraded Answer: B Explanation: The legacy Utility Services have been retired; AADS now provides their functionality. Question 51. Which command on Communication Manager displays the status of the “Class of Service” (COS) for a user? A) list cos user B) show cos – detail C) cos – list user D) display user cos Answer: B Explanation: “show cos – detail” reveals COS assignments and associated restrictions for a user.
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Question 52. In Avaya Aura, what does “AAM” stand for? A) Avaya Aura Media B) Avaya Aura Manager C) Avaya Aura License Server (Avaya Application Manager) D) Avaya Aura Messaging Answer: C Explanation: AAM refers to the Avaya Aura License Server, which administers licensing for Aura components. Question 53. Which of the following is NOT a supported deployment method for Avaya Aura? A) On‑premise physical servers B) Private cloud (VMware) C) Public cloud (AWS) with Avaya‑provided images D) Standalone laptop installation Answer: D Explanation: Aura is not intended for installation on a regular laptop; it requires server‑grade hardware or virtual platforms. Question 54. Which Avaya Aura component must be licensed to enable “Call Recording” functionality? A) System Manager B) Media Server C) Session Manager D) Device Services Answer: B
