Basic Spoken English Skill, Study notes of English

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Communication Barriers

2

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Communication Barriers:

• Communication Barriers can be defined

as the Aspects or Conditions that

Interfere with the Effective Exchange of

Ideas or Thoughts

• They can Interfere with or Block the

message which you are trying to send

**1. Assumptions

2. Use Of Jargons
3. Psychological Barriers
4. Physiological Barriers
5. Physical Barriers
6. Language Differences
7. Prejudices/ Cultural Barriers
8. Over Communication
9. Incomplete Sentences
10. Status Barrier**

Communication Barriers

If a communicator assumes that the other person will see , think , feel & understand any situation the way as the communicator does then it is the communication based on Assumptions and assumptions might be wrong and which leads to a bad communication. Example: We often assume that other person will also

1. See the situation as we do
2. Feel the situation in the same way as we do
3. Think about the situation as we do
4. Understand the message as we understand. Assumptions:

Jargon means technical terms which are specific to any industry , process or operations. Use of jargons might not be understandable by common people. So use of jargon might make a communication bad. Example:

1. eTelling:- Internet Retelling
2. Merchandise:- Products
3. SKU:- Stock Keeping Unit
4. AMC:- Annual Maintenance Contact
5. EBO:- Exclusive Brand Outlet
6. MBO:- Multi-Brand Outlet Use of Jargons:

Physiological Barriers are related to human body or physical state. It could be related to communication barrier due to Poor Health , Low Eye Sight , Hearing Difficulties , Stammering problem etc. Example:

1. Poor eye sight might cause reading problem
2. Stammering during Interview may be a big barrier to communication Physiological Barriers:

The physical barriers like background noise , poor lighting , unstable temperature etc. might affect in communication and could make it bad. Example:

1. Background noise could prevent you from listening.
2. Too high or too cold temperature might shift our focus from communication. Physical Barriers:

Over communication means giving too much information on any topic that makes the receiver confused and the meaning of the message might not be clear. Example: If somebody asks for any information and if we give too much information and that might confuse him/her. Over Communication:

Biasness or prejudices about own cast , culture , nationality , family etc. might affect the communication and proper information is not conveyed. Example: Giving too much importance on somebody's’ won culture , nation, family background etc. while communication. Prejudices/Cultural Barrier:

Status or position in the hierarchy of an organization is one of the fundamental barriers that obstruct free flow of information. Example:

• A superior may give only selected information to his subordinates so as to maintain status differences.
• Subordinates, usually, tend to convey only those things which the superiors would appreciate. This creates distortion in upward communication. Status Barrier:

Some people have the tendency to form a judgment before listening to the entire message. This is known as premature evaluation. Even before the communication is complete, some people start reacting to it and frame their judgment and replies. Premature evaluation distorts understandings and acts as a barrier to effective communication. Premature Evaluation:

 When a message is received by a person after it has passed through many people, generally it loses some of its truth. This is called loss by transmission.  This happens normally in case of oral communication.  According to one estimate, with each transfer of oral communication the loss of the information amounts to nearly 30%.  This happens because of the carelessness of people. Loss by Transmission:

 Each communication must be transmitted through an appropriate medium as its nature  An unsuitable medium one of the biggest barriers to communication Example :

• If any manager wants to communicate with others for confidential matter than he/she opts for written communication via Email as compared to other medium of communication
• If any Organization wants to reach to masses then they might chose Internet and Television as medium of Advertisement rather than other mediums Medium Barrier: