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Professor Roberto cid, school year 2035
Typology: Schemes and Mind Maps
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Marketing Your Business My business would be in the medical equipment area. It would entail a retail store stocking mobility aids, such as wheelchairs, crutches, prosthetic devices, orthopedic footwear, and walkers. The business would adopt a hybrid marketing approach entailing online and offline initiatives. Online strategies will entail social media and search engine advertisements, while offline marketing will involve collaboration with hospitals to reach patients and posters to health facilities that may need the items in bulk (Ritz, Wolf, & McQuitty, 2019). A hybrid marketing strategy is effective in helping a business reach diverse customers through multiple platforms. The target market informed the choice of a hybrid marketing strategy. My business will target individual patients requiring mobility aids and hospitals that may need the items in bulk. Patients who have undergone surgical procedures or have medical conditions that affect their mobility require assisting devices. Hospitals may also require the equipment to support the patient as they undergo care within the facility. The business’ competitive advantage will be its online presence and complementary health education. Gitman et al. (2018) noted that competitive advantage differentiates a business and increases its chances of attracting more customers and increasing sales. An online presence will create a community of customers and followers who will purchase the mobility devices or refer their family members and friends whenever they need such devices. Complementary health education will serve as an after-sale service to enhance customer’s use of the devices and recovery.
The hybrid marketing initiative will capitalize on the five Ps of the marketing mix; product, price, place, promotion, and people (Gitman et al., 2018). The business will endeavor to offer quality products (mobility devices and medical equipment) from reputable manufacturers. I will negotiate a discount with manufacturers and ensure I offer the products at a slightly lower price than my competitors. I will open stores in convenient places; near major hospitals that I will partner with to ensure customers' easy reach. I will also increase the business’ online presence and partner with third-party distributors to ensure customers can receive their products after ordering online. I will undertake periodical online promotions to popularize the business and reach more customers. I will also distribute brochures to hospitals and encourage them to distribute them to patients requiring mobility devices. Gitman et al. (2018) indicated that (employees) are essential in developing a product’s intangible aspects. In that case, I will embrace the people aspect by subjecting the employees to periodical training on customer service. That way, they will address the customers’ needs and increase their loyalty. Reference Gitman, L., McDaniel, C., Shah, A., Reece, M., Koffel, L., Talsma, B., & Hyatt, J. C. (2018). Introduction to Business. Houston, TX: OpenStax, Rice University. Ritz, W., Wolf, M., & McQuitty, S. (2019). Digital marketing adoption and success for small businesses: The application of the do-it-yourself and technology acceptance models. Journal of Research in Interactive Marketing, 13(2) , 179 – 203.