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BLEA 855 Crisis Intervention Test
With Solution
What does ITA stand for? - ANSWER Involuntary Act
What are the two types of trauma? - ANSWER Primary and Secondary Trauma
What part of the brain does emotion come from? - ANSWER Primal
What are the four prongs of ITA? - ANSWER Danger to Self, Danger to Others, Danger to property damage, and gravely disabled.
What is a crisis? (characteristics) - ANSWER A person experiencing heighten emotions and lowered reasoning / cognitive ability.
What is the L.E.E.D. Model? - ANSWER Listen, Explain, Equity, Dignity.
What is the purpose of the L.E.E.D Model? - ANSWER To lower confrontation and UOF.
During a crisis, what questions may not be important right away? - ANSWER What has been stolen and what sex and gender do you identify with?
What is the difference between sympathy and empathy? - ANSWER Sympathy is a shared feeling, usually of sorrow. Ex. "I understand what you are going through". Empathy is an understanding of emotions in a supportive manner. Ex. "That must be very difficult on you, please tell me more so I can help".
Should you be sympathetic or empathetic during a crisis? - ANSWER Show empathy! You do not understand what others may be going through. Do not compare yourself unless absolutely necessary.
What are the five decisive steps? A.S.P.C.A. - ANSWER Ask, Set Context, Present options, confirm choice, and Act.
Old version: Ask, Tell, Make.
True or False: Alzheimer's is a mental disorder that you can solely ITA on. - ANSWER FALSE - You must meet one of the four prong requirements of ITA.
What might a person be feeling during a PTSD episode? - ANSWER Anxiety, stress, fight/flight reaction, and possibly nightmares.
What are some consequences of unchecked stress? - ANSWER Depression, suicide, loss of sleep, weight gain, and relationship problems.
True or False: You should play along with what people "see" to build rapport. Even if you cannot see anything. - ANSWER False - Instead say "I believe you see that. However I cannot see anything." Build trust and do not lie!
True or False: Autistic people often have a delay in communication. - ANSWER True - Give them time to think and respond.
True or False: people with mental illness have less intelligence than others do.
True or False: when speaking with someone in crisis be clear and concise, do not use metaphors. - ANSWER True
Define C.P.R. And What is it used for? - ANSWER Current Plan, Past Behavior, and resources.
This is used when dealing with a suicidal subject.
Define C.I.A.L.A.S. - ANSWER Check for safety, Introduction, Ask, Listen, Alignment, Support.
Should you respond to a baited question? (Ex: Do you feel powerful) - ANSWER Yes, you can respond but with professionalism.
Can you legally enter a home based on community caretaking? - ANSWER Yes with exigent circumstances and based on the totality of the circumstances. Remember to knock and announce.
What are the three sources of stress? - ANSWER Environment, psychosocial, and personality.
What is emotional intelligence? - ANSWER Understanding and controlling your emotions and understanding others' emotions.
True or False: You must search a person incident to an ITA. - ANSWER True
