INF 325
Business and Technology Drivers
INF 325 Telecommunications and Networking Concepts
Introduction
Technology has grown by leaps and bounds over the last several years. What once was
done through a very manual process is now done quickly and more efficiently through
developed technology. For businesses, that means to be competitive in a growing environment,
the best technologies need to be implemented so that the end-user receives the best customer
service they can. Understanding how technology drives business and how business drives
technology is the first step to ensuring that the consumers expect the outputs.
Business Drivers
Business drivers vary by business needs. They can come in many forms. To understand
what drives a business, a definition of what business drivers are is needed. “Business drivers
are the key inputs and activities that drive the operational and financial results. Common
examples
of business drivers are salespeople, number of stores, website traffic, number and price of
products sold, units of production, etc. To make internal choices about business strategy or
build a financial model to value a company, it’s critical to gain a solid understanding of the
main drivers of a business” (CFI, n.d). In other words, business drivers are the key metrics that
make a business successful. If the clientele is growing, a business driver could open another
location or add more employees. There are three significant drivers regarding networking and
telecommunications that drive business: traffic growth, development of new services, and
advances in technology.
