C215 Operations Management
Advertising revenue model - Correct answer Provides users with
information on services and products and provides an opportunity for
suppliers to advertise
Affiliate revenue model - Correct answer Companies receive a referral fee
for directing business to an affiliate
Appraisal cost - Correct answer The cost associated with uncovering
defects
Automated order entry systems - Correct answer A method using
telephone models to send digital orders to suppliers.
Backwards integration - Correct answer Owning or controlling sources of
raw materials and components.
Benchmarking - Correct answer Studying other companies business
practices for comparison.
Bullwhip effect - Correct answer Inaccurate or distorted demand
information created in the supply chain.
Business to Business commerce - Correct answer Businesses buying and
selling to other businesses.
Business to consumer commerce - Correct answer Businesses selling to
individual consumers.
Cause and effect diagrams - Correct answer A chart that identifies
potential causes of particular quality problems.
Checklist - Correct answer A list of common defects and the number of
observed occurrences of each.
Conformance to specifications - Correct answer how well a product or
service meets the targets and tolerances set by designers.
