CAPP CERTIFIED PROGRAM Practice Exam, Exams of Technology

The CAPP Certified Program Practice Exam prepares candidates for the Certified Administrative Professional (CAP) exam. It covers topics including office management, business communications, project management, and administrative systems. The practice exam tests knowledge and skills needed to demonstrate professional competence in administrative roles.

Typology: Exams

2025/2026

Available from 01/01/2026

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CAPP CERTIFIED PROGRAM Practice Exam
Question 1. Which document formally authorizes the purchasing of goods or services in the procure-to-
pay cycle?
A) Purchase Requisition
B) Purchase Order
C) Invoice
D) Payment Voucher
Answer: B
Explanation: A Purchase Order (PO) is the formal document sent to a supplier to authorize the purchase
of goods or services.
Question 2. What is the primary purpose of a three-way match in accounts payable?
A) To prevent duplicate vendor setup
B) To verify invoice accuracy
C) To reconcile bank statements
D) To calculate sales tax
Answer: B
Explanation: A three-way match compares the PO, goods receipt, and invoice to ensure accuracy before
payment.
Question 3. Which payment method typically offers the fastest settlement for suppliers?
A) Check
B) Wire Transfer
C) Procurement Card
D) ACH Transfer
Answer: B
Explanation: Wire transfers are immediate, offering the fastest settlement compared to other payment
methods.
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Question 1. Which document formally authorizes the purchasing of goods or services in the procure-to- pay cycle? A) Purchase Requisition B) Purchase Order C) Invoice D) Payment Voucher Answer: B Explanation: A Purchase Order (PO) is the formal document sent to a supplier to authorize the purchase of goods or services. Question 2. What is the primary purpose of a three-way match in accounts payable? A) To prevent duplicate vendor setup B) To verify invoice accuracy C) To reconcile bank statements D) To calculate sales tax Answer: B Explanation: A three-way match compares the PO, goods receipt, and invoice to ensure accuracy before payment. Question 3. Which payment method typically offers the fastest settlement for suppliers? A) Check B) Wire Transfer C) Procurement Card D) ACH Transfer Answer: B Explanation: Wire transfers are immediate, offering the fastest settlement compared to other payment methods.

Question 4. What is a key risk of not reconciling supplier statements regularly? A) Overstated revenue B) Unrecorded liabilities C) Duplicate payments D) Early payment discounts Answer: C Explanation: Without regular reconciliations, duplicate payments may occur due to missed or repeated invoices. Question 5. Which of the following is a key benefit of using procurement cards in AP? A) Increased manual processing B) Reduced processing costs C) Higher risk of fraud D) Slower transaction times Answer: B Explanation: Procurement cards reduce processing costs by streamlining small purchases and reducing paperwork. Question 6. What does “net 30” payment terms mean? A) Payment is due 30 days after the invoice date B) Payment is due immediately C) Payment is due at month-end D) Payment is due 30 days after goods received Answer: A Explanation: "Net 30" means the buyer must pay the invoice within 30 days of the invoice date.

Question 10. Which control can help ensure only valid invoices are paid? A) Automatic payment runs B) Single sign-off C) Invoice approval workflows D) Batch processing Answer: C Explanation: Invoice approval workflows require validation from authorized personnel, ensuring only valid invoices are paid. Question 11. Which of the following is an example of an exception in AP processing? A) Invoice matches PO and goods receipt B) Duplicate invoice detected C) Invoice paid on time D) Payment via ACH Answer: B Explanation: Duplicate invoices are exceptions that need investigation and resolution to prevent overpayment. Question 12. How can AP teams most efficiently resolve debit balances with suppliers? A) Ignore the balances B) Issue credit memos C) Increase purchase orders D) Delay future payments Answer: B Explanation: Issuing credit memos offsets debit balances, ensuring accurate supplier account reconciliation.

Question 13. What does “use tax” typically apply to? A) Goods purchased tax-exempt but used internally B) International shipments only C) Employee payroll D) Interest income Answer: A Explanation: Use tax applies to goods bought without sales tax but used internally and taxable in the local jurisdiction. Question 14. Which of the following is an important step in supplier verification? A) Relying solely on web searches B) Confirming tax identification numbers C) Skipping reference checks D) Using old supplier data Answer: B Explanation: Confirming tax identification numbers helps verify the legitimacy of suppliers and reduce fraud risk. Question 15. What is the main purpose of T&E policies? A) Encourage unlimited spending B) Ensure consistent expense reporting C) Delay reimbursements D) Eliminate travel Answer: B

Answer: B Explanation: OCR automates invoice data entry, speeding up processing and reducing errors. Question 19. What is a key purpose of internal controls in the AP function? A) Increase manual approvals B) Prevent fraud and errors C) Reduce supplier payments D) Eliminate reporting Answer: B Explanation: Internal controls are designed to prevent fraud and errors within the AP process. Question 20. Which risk is associated with inadequate segregation of duties in AP? A) Improved efficiency B) Increased risk of fraud C) Better supplier relationships D) Increased discounts Answer: B Explanation: Poor segregation of duties allows individuals too much control, increasing the risk of fraud. Question 21. What is Business Email Compromise (BEC)? A) Automatic invoice approval B) A type of cyber fraud targeting AP C) Mandatory supplier audit D) Routine payment delay Answer: B

Explanation: Business Email Compromise is a cyber fraud where attackers trick AP into making fraudulent payments. Question 22. Which type of audit focuses on verifying the accuracy of AP records and processes? A) Environmental audit B) Financial audit C) Sales audit D) HR audit Answer: B Explanation: Financial audits assess the accuracy and integrity of financial records, including AP. Question 23. What is the main benefit of using self-service supplier portals? A) Increase phone calls to AP B) Enable suppliers to update their information directly C) Require more AP staff D) Limit supplier access Answer: B Explanation: Supplier portals allow suppliers to manage their own information, reducing errors and AP workload. Question 24. What is the most effective way to prevent duplicate payments? A) Pay all invoices immediately B) Enforce strict invoice numbering controls C) Use paper invoices D) Skip the three-way match Answer: B

Explanation: A purchase requisition is an internal document requesting approval to purchase goods or services. Question 28. Which technology helps automate repetitive AP tasks? A) Manual processing B) Robotic Process Automation (RPA) C) Paper filing D) Email reminders Answer: B Explanation: RPA automates repetitive tasks, increasing AP efficiency and accuracy. Question 29. What is the effect of early payment discounts on company cash flow? A) Always negative B) Improves cash flow if managed properly C) No impact D) Decreases supplier relations Answer: B Explanation: Early payment discounts can improve cash flow by reducing costs, if used strategically. Question 30. Why is supplier onboarding critical for AP? A) Increases fraud risk B) Ensures suppliers are legitimate and compliant C) Reduces supplier competition D) Delays invoice processing Answer: B Explanation: Proper onboarding verifies supplier legitimacy and compliance, reducing risk.

Question 31. Which document is typically required to support a travel expense claim? A) Purchase Order B) Receipts C) Goods Receipt Note D) Payment Voucher Answer: B Explanation: Receipts provide proof of expenses incurred during travel and support reimbursement claims. Question 32. What is straight-through processing (STP) in AP? A) Manual approval of each invoice B) Automated processing from invoice receipt to payment without manual intervention C) Printing invoices D) Filing paper records Answer: B Explanation: STP refers to fully automated invoice processing without manual intervention, increasing speed and accuracy. Question 33. Which best practice helps detect ghost vendors? A) Skipping supplier reference checks B) Regular review and validation of Supplier Master File C) Approving all supplier setups D) Ignoring warning signs Answer: B Explanation: Regular validation of the Supplier Master File helps identify and eliminate ghost vendors.

Explanation: Segregation of duties requires different individuals to create and approve invoices to avoid fraud. Question 37. What is a key objective when preparing for an external audit? A) Hide discrepancies B) Ensure all records and processes are accurate and complete C) Increase manual records D) Avoid communication with auditors Answer: B Explanation: Preparing accurate and complete records is crucial to a successful external audit. Question 38. Which of the following is a benefit of using digital payments over checks? A) Higher processing cost B) Faster settlement and reduced fraud risk C) More paperwork D) Slower reconciliation Answer: B Explanation: Digital payments are faster and more secure, reducing fraud risks compared to paper checks. Question 39. What is the main value of a dashboard for AP performance? A) Increase manual calculations B) Visualize real-time KPIs for decision-making C) Hide performance issues D) Reduce automation Answer: B

Explanation: Dashboards display real-time KPIs, enabling better monitoring and decision-making. Question 40. Which process helps ensure only authorized purchases are made? A) Ignoring purchase orders B) Enforcing PO compliance C) Paying all invoices received D) Skipping approvals Answer: B Explanation: Enforcing PO compliance ensures purchases are properly authorized before processing. Question 41. Which term refers to the process of comparing supplier invoices to supporting documents? A) Statement Reconciliation B) Invoice Matching C) Payment Run D) Batch Processing Answer: B Explanation: Invoice Matching compares invoices to POs and receipts to confirm accuracy. Question 42. Which is a valid reason for a debit balance on a supplier account? A) Overpayment B) Underpayment C) Invoice error D) Late payment Answer: A Explanation: Debit balances often result from overpayments needing resolution.

Question 46. What is “cost per invoice” used to measure? A) Supplier satisfaction B) Efficiency of invoice processing C) Number of suppliers D) Payment speed Answer: B Explanation: Cost per invoice is a key metric for measuring AP processing efficiency. Question 47. What is the main risk of not having a records retention policy? A) More efficient audits B) Inability to provide required documents during audits or litigation C) Reduced storage costs D) Increased supplier trust Answer: B Explanation: Without a retention policy, the company may not have necessary documents for audits or legal issues. Question 48. Which of the following activities is part of spend management? A) Ignoring budgets B) Monitoring and controlling expenditures C) Increasing all expenses D) Reducing reporting Answer: B Explanation: Spend management involves monitoring and controlling expenditures to stay within budget.

Question 49. What is the main purpose of SMART goals in AP? A) Vague objectives B) Specific, Measurable, Achievable, Relevant, Time-bound objectives C) Random targets D) Unlimited time frames Answer: B Explanation: SMART goals ensure objectives are clear and achievable within a set timeframe. Question 50. Which of the following helps in building strong supplier relationships? A) Delayed payments B) Transparent communication C) Ignoring supplier concerns D) Unilateral decisions Answer: B Explanation: Transparent communication builds trust and strengthens supplier relationships. Question 51. What is the impact of ignoring exception reporting in AP? A) Increased process accuracy B) Unidentified errors and fraud C) Improved supplier relations D) Reduced processing time Answer: B Explanation: Ignoring exceptions can allow errors and fraud to go undetected. Question 52. Which is a key benefit of AP process benchmarking?

B) To ensure reliable supply and favorable terms C) To hide errors D) To reduce payment runs Answer: B Explanation: Strong relationships result in reliability and potential cost savings for the company. Question 56. Which of the following is a key principle of customer service excellence in AP? A) Delaying responses B) Prompt and accurate issue resolution C) Ignoring complaints D) Reducing communication Answer: B Explanation: Providing prompt, accurate service is essential for customer service excellence. Question 57. What is the main function of an expense management solution? A) Increase manual data entry B) Automate and streamline expense reporting C) Print more reports D) Delay reimbursements Answer: B Explanation: Expense management software automates, tracks, and streamlines expense submissions and approvals. Question 58. Which is a common indicator of duplicate payments in AP? A) Unique invoice numbers B) Identical invoice amounts and numbers from the same supplier

C) Early payment discounts D) Different supplier addresses Answer: B Explanation: Duplicate payments often involve identical invoice numbers and amounts from a supplier. Question 59. What is an advantage of using ACH transfers for supplier payments? A) Slower settlement B) Lower transaction costs than checks C) Higher fraud risk D) More paperwork Answer: B Explanation: ACH transfers are electronic, faster, and less expensive than paper checks. Question 60. Which is a key consideration when selecting AP technology solutions? A) Number of suppliers B) Solution scalability and integration capability C) Ignoring data security D) Manual reporting Answer: B Explanation: The chosen solution should scale with the business and integrate with existing systems. Question 61. What is the primary role of KPIs in AP management? A) Hide performance B) Measure and track AP performance C) Eliminate reporting