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Case Management II Exam.
Which of the following is not an example of demonstrating best practices in family interventions? a. Encouraging family members to balance meeting their own individual needs and life roles with the role of the family in overall treatment b. Educating the individual on the meaning of the person's diagnosis and explaining the impact the their illness c. Encouraging the family to be advocates for their family member in the community and treatment provider system d. Discussing threats, intimidation, and violence openly. Developing action plans with family members - ANSWERb. Educating the individual on the meaning of the person's diagnosis and explaining the impact the their illness True or False? Individuals with psychiatric disabilities are as complex and diverse a group as the population in general and all of them will have difficulty performing in every life domain. - ANSWERFalse An example of a life domain is.. - ANSWERactivities of daily living; performance of social roles; performance of cultural roles; performance of occupational roles
Why are life domains important for a case manager to know? - ANSWERThese are the areas that your consumers will need assistance with to have a better quality of life, income/housing, and live in the community and have meaningful relationships. An example of a serious mental illness could include... - ANSWERSchizophrenia, bipolar disorder, major depression, some anxiety disorders When does the onset of many serious mental illnesses begin? - ANSWERLate adolescence or early childhood Schizophrenia is considered a ______ disorder with a constellation of signs and symptoms that may cause an individual to have a decline in interpersonal relationships, work, education, or self-care. - ANSWERThought A positive symptom of schizophrenia is... a. Delusions b. Auditory hallucinations c. Disorganized speech d. All of the above e. None of the above? - ANSWERd. All of the above a negative symptom of schizophrenia is... a. inability to initiate & persist in goal directed activities b. flat affect
b. changing cognitive schemas c. disclosure d. all of the above e. none of the above - ANSWERa. Education The negative impacts of stigma may include... a. difficulty accessing safe and affordable housing? b. diminished belief in one's ability c. involvement in the criminal justice system d. all of the above e. none of the above - ANSWERd. all of the above True or false? The three characteristics of public and self-stigma are: stereotype, prejudice, and acceptance. - ANSWERFalse True or false? To be in recovery, you have to be symptom free. - ANSWERFalse The 10 fundamental components of recovery include: a. holistic b. self-directed c. non-linear d. all of the above e. both a & b - ANSWERd. all of the above
According to Resilience and Recovery, Focal Point, Summer 2005, which of the following make it more likely that a young person will be able to "bounce back" from adversity: a. hope b. optimism c. connectedness d. both a & c e. all of the above - ANSWERd. Both a & c Which of the following is NOT an example of People First Language? a. He is brain damaged b. He has schizophrenia c. People with disabilities d. People experiencing an alcohol and drug problem - ANSWERa. He is brain damaged Community integration and "normalization" would promote a(n) _____ niche. a. entrapping b. paradigm c. enabling d. all of the above - ANSWERc. Enabling True or false? Assisting an individual with getting a ride to and/or from work by a co-worker would be an example of a formal resource. - ANSWERFalse
Passive acceptance occurs when... a. the consumer directs the helping process b. there is a trusting relationship between the case manager and the client c. the client reclaims and transforms their lives d. all of the above e. none of the above - ANSWERe. none of the above The strengths model can enhance the sense of power felt by the case manager and the client by... a. reducing conflict and creating a partnership b. seeing possibilities in the community c. increasing outcomes and a sense of satisfaction d. all of the above e. none of the above - ANSWERd. all of the above You notice that a coworker seems to favor some individuals over others and is not consistent in his actions. By doing this, he may be violating all of the following ethical principles except: a. non-maleficence b. beneficence c. justice d. autonomy - ANSWERd. autonomy Refraining from engaging in any behavior that would cause harm is which of the following basic ethical principles? a. beneficence
b. non-maleficence c. veracity d. autonomy - ANSWERb. non-maleficence True or false? Competence includes knowing when a client needs to be referred to another professional. - ANSWERTrue Are there any circumstances where a client's confidentiality may be broken? - ANSWERYes A service provider's duty related to cases where the consumer is dangerous to others and has identified targeted individual(s) is referred to as: a. duty to report b. duty to protect privacy c. duty to warn d. none of the above - ANSWERc. duty to warn True or false? HIPPA was established to protect individuals from losing health coverage when changing employers. - ANSWERTrue The American Disability Act (ADA) is divided into five titles. Which of the following are included? a. employment b. telecommunications c. public accommodations d. all of the above
Relationships where a service provider has contact with the client, but no significant authority or emotional relationship: a. dual relationship b. overlapping relationship c. therapeutic relationship d. none of the above - ANSWERb. overlapping relationship The ethical decision making topic in the "Ethics in Action" video is... a. the client tells the therapist that they plan to harm someone b. the client tells the therapist that they plan to harm themselves c. the client tell the therapist that she is pregnant d. none of the above - ANSWERc. the client tells the therapist that she is pregnant. Research from the past few decades indicates that turnover rates per year in mental health agencies are as high as... a. 25% - 50% b. 60% - 85% c. 70% - 90% d. 10% - 25% - ANSWERa. 25% - 50% True or false? Studies show that those employed in private practice are more dissatisfied and prone to occupational stress and burnout than those in public settings. - ANSWERFalse
According to Saakvitne and Pearlman (1996) the ABCs of Support and Self- Care Strategies are... - ANSWERawareness, balance, and connection True or false? Graduated disengagement is part of the collaborative process between the case manager and the client and involves discussing when the client will not need the assistance of the case manager and other staff. - ANSWERTrue The engagement relationship should be a partnership that consists of... a. reciprocation b. trust c. collaboration d. all of the above e. empowerment - ANSWERe. empowerment The personal/recovery plan is developed on the consumer's goals and the primary source of information and guidance should come from the... a. client's chart from the previous service provider b. therapist c. strengths assessment d. b & c e. all of the above - ANSWERc. strength's assessment True or false? The goal of resource acquisition is to acquire environmental resources to keep the consumer segregated in their community. - ANSWERFalse
Skills: identifying and communicating individual strengths; speaking clearly to individuals in various stages of recovery; matching language to level of functioning, verbal skills, and cultural/ethnic background; active listening - clarification, reflecting, reframing, paraphrasing, and both verbal and nonverbal communication Which of the following are core principles of psychiatric rehabilitation? a. people have the capacity to learn and grow b. people are to be treated with dignity and respect c. the involvement and partnership of persons receiving services and family members is an essential ingredient in recovery d. both a & b e. all of the above - ANSWERd. both a & b True or false? Although non-verbal messages may be difficult to interpret, they are still an important part of communication. - ANSWERTrue Competent practicioners should have a basic knowledge of evidence based practices and the policies and laws that impact a consumers benefits so they assist the consumer with making... a. the choices that the agency wants them to make b. informed choices c. a & c d. all of the above - ANSWERb. informed choices Active listening is a way to establish trust. Which of the following are techniques of active listening?
a. reframing b. clarification c. paraphrasing d. all of the above e. none of the above - ANSWERd. all of the above True or false? Evidence-based medicine and shared decision making acknowledges that the consumer is the expert regarding their own experiences, values, and preferences for treatments, risks, and outcomes. - ANSWERTrue Available psychiatric rehabilitation service approaches should address every domain of the individual's life. Which of the following would be considered a psychiatric rehabilitation service approach? a. housing b. illness management c. employment d. all of the above e. none of the above - ANSWERd. all of the above Before entering the helping profession, a competent practitioner must consider: a. their initial motive for entering a helping profession b. personal biases that may influence the development of relationships c. personal values that may affect the services provided d. all of the above - ANSWERd. all of the above
b. provide supportive counseling, because they need to talk about being unemployed c. refer them to a partial care program so they can work in the kitchen unit d. encourage them to try whatever job they decide is best for them - ANSWERc. refer them to a partial care program so they can work in the kitchen unit A consumer lives with their parents and a supervised apartment becomes available. They ask the practitioner to find out if they can move into that apartment. The practitioner proceeds by: a. Tell them that it is a great idea and ask them to call you when they have made arrangements to move in b. Discussing all the problems with a supervised living environment so they know what they are getting themselves into c. Identifying all housing options that may meet their needs d. Encourage them to keep living with her parents because they take care of her - ANSWERc. identifying all housing options that may meet their needs Which of the following is not an example of an informal support? a. family
b. therapy groups c. church d. basketball league - ANSWERb. therapy groups Advocates for community integration have cited several reasons for people with psychiatric disabilities to become engaged in civic life. Which of the following is a reason to engage in civic life? a. Self-efficacy b. Social integration c. Personal interests d. All of the above - ANSWERd. all of the above What is the purpose of the functional assessment in rehabilitation services? a. To set rehabilitation goals b. To diagnose symptoms c. To identify skill learning needs d. To identify resource needs - ANSWERc. to identify skill learning needs What is the most important reason to get input from the person with whom you are working as you begin the process of goal setting? a. To placate the person so he will want to follow the
A female consumer is upset about her roommate always borrowing her clothes without asking. She is pacing and shouting. How should you react? a. Call the local psychiatric emergency services b. Ignore her so she they will calm down by herself c. Ask the roommate to calm her down d. Assess the situation by talking to her to help de-escalate the crisis - ANSWERd. assess the situation by talking to her to help de-escalate the crisis The following are steps in establishing goals. Firstdetermine the individuals hopes and dreams; secondagree on the first step to take towards reaching the goal; third- identify barriers and address these first; fourth- set time lines for accomplishing steps toward the goal. Which steps does the practitioner use in setting goals with the individual? a. All of the above b. First & second c. First, second & fourth d. First & fourth - ANSWERc. first, second, and fourth Your organization wants to improve its services to be more culturally sensitive. Which of the following should be
included? a. Individuals and family members b. Staff members c. Community leaders d. All of the above - ANSWERd. all of the above A veteran who has been homeless on and off for 5 years has been working a 12-step program and has not had a drink in 4 months. His psychiatric symptoms are under control and he is working busing tables. He wants to enter a supported housing program that will not accept him because he has not been sober for 6 months. What should you do? a. Tell them that those are the rules and that he will have to stay in the shelter for 2 more months b. Have them talk to their family and encourage them to take them for 2 months c. Go to the program's funding source and advocate for the program to lose their funding because the rules aren't fair d. Together, meet with the program director and to discuss the consumer's recovery program. Try to convince them that the consumer has demonstrated a stage in their recovery that is consistent with what they want and that the strict rule is not valid in this situation - ANSWERd. Together, meet with the program director and to discuss the consumer's recovery program. Try to convince them that the consumer has demonstrated a stage in their recovery that is
