IKEA's Case Study: Optimizing Transport Efficiency Through Packaging Redesign, Lecture notes of Economics

This case study examines ikea's successful strategy to reduce transportation costs and improve efficiency by redesigning product packaging. The company's 'air hunting competition' focused on minimizing air in packaging, leading to a 30% increase in product volume per load unit. The study highlights the importance of supply chain collaboration, particularly the 'cluster supplier' concept, in achieving efficient logistics. It also explores the impact of packaging redesign on reverse logistics and the need for load balancing to avoid exceeding vehicle weight limits.

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Case Study 2 - IKEA - Increased transport efficiency by product and packaging redesign
PROBLEM DESCRIPTION IKEA
Increased transport efficiency by product and packaging redesign Many of IKEA’s products are
low value but high volume products. Transportation costs form a large part of the total cost of
many of the products, which makes it important for the company to minimize transportation,
handling and warehouse costs wherever possible. A problem IKEA has identified is that many
of their low value products use excessive space on load units due to packaging design. This
packaging design results in poor efficiency in both the transportation and warehouse
operations, and thereby creates unnecessary costs. Examples of large products are pillows,
mattresses, sofas, and others which are filled with air and therefore take up a lot of unnecessary
space during transportation and storage. Another example of a product that has traditionally
included a lot of air in its packaging is the Glimma tea candle. The original packaging for the
candles is a bag containing 100 candles weighing in total 1.4kg. IKEA has been looking into
ways of eliminating as much air as possible from their product packages. By doing this the
utilization of transport load units and vehicles would be increased, and thus lead to higher
efficiency and lower transportation, handling and warehouse operations costs. The excessive
packaging space used during transportation affects the environment as well, as too many
vehicles are being used for transportation operation. Solving the problems affects packaging
design and even in some cases product design, as is has to be adapted to the new packaging
design. IKEA’s suppliers need to be involved in decisions on packaging design, as the
manufacturing processes are often affected.
In order to lower logistics costs and increase efficiency in its transportation and warehousing
operations, IKEA started an internal competition to reduce unnecessary air in their product
packaging. This “Air hunting competition“ focused on removing as much air as possible from
packaging and thereby increasing true product volume during transportation and storage.
Several IKEA products were identified for packaging development, one being the Glimma tea
candle that is described in this best practice documentation. The development of the Glimma
tea candle packaging resulted in a 30% increase in products volume for each load unit. Thanks
to this packaging development, the efficiency of the transportation and warehouse operations is
now much greater and the impact on the environment has decreased significantly.
THE SOLUTION
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Case Study 2 - IKEA - Increased transport efficiency by product and packaging redesign PROBLEM DESCRIPTION IKEA Increased transport efficiency by product and packaging redesign Many of IKEA’s products are low value but high volume products. Transportation costs form a large part of the total cost of many of the products, which makes it important for the company to minimize transportation, handling and warehouse costs wherever possible. A problem IKEA has identified is that many of their low value products use excessive space on load units due to packaging design. This packaging design results in poor efficiency in both the transportation and warehouse operations, and thereby creates unnecessary costs. Examples of large products are pillows, mattresses, sofas, and others which are filled with air and therefore take up a lot of unnecessary space during transportation and storage. Another example of a product that has traditionally included a lot of air in its packaging is the Glimma tea candle. The original packaging for the candles is a bag containing 100 candles weighing in total 1.4kg. IKEA has been looking into ways of eliminating as much air as possible from their product packages. By doing this the utilization of transport load units and vehicles would be increased, and thus lead to higher efficiency and lower transportation, handling and warehouse operations costs. The excessive packaging space used during transportation affects the environment as well, as too many vehicles are being used for transportation operation. Solving the problems affects packaging design and even in some cases product design, as is has to be adapted to the new packaging design. IKEA’s suppliers need to be involved in decisions on packaging design, as the manufacturing processes are often affected. In order to lower logistics costs and increase efficiency in its transportation and warehousing operations, IKEA started an internal competition to reduce unnecessary air in their product packaging. This “Air hunting competition“ focused on removing as much air as possible from packaging and thereby increasing true product volume during transportation and storage. Several IKEA products were identified for packaging development, one being the Glimma tea candle that is described in this best practice documentation. The development of the Glimma tea candle packaging resulted in a 30% increase in products volume for each load unit. Thanks to this packaging development, the efficiency of the transportation and warehouse operations is now much greater and the impact on the environment has decreased significantly. THE SOLUTION

The Glimma tea candles’ original packaging was a plastic bag randomly filled with 100 candles. The round shape of the candles and the nature of the packaging process resulted in a bag containing a substantial portion of air. To solve this problem, the air has to been taken out of the bag and the number of candles per unit increased. The solution is to place the candles in such a pattern that the density of the product package is increased, removing excess air. Both of these solutions depend largely on the product’s shape and the potential to improve the package design. By using a new packaging method it is possible to decrease the amount of air enclosed in the Glimma packaging process. Instead of using the previous method of randomly filling a plastic bag with 100 Glimma tea candles, they are now neatly stacked in five rows, 4 x 5 candles in each layer. The result was that more candles could be loaded on each pallet, rising from around 250 to 360 packs, resulting in a near 30% increase of products per load unit. Increasing the density of the packaging led to an increase in weight per pallet. Previously about 60, pallets in total were shipped worldwide every year. By increasing the load capacity by 30%, the total amount of pallets could be reduced to 42,000 pallets worldwide. This results in a significant decrease in transportation work and costs. However, the weight of the load unit increases to such a level that the weight can exceed the load capacity of vehicles if they loaded to reach full volume utilization. The weight of a 40 ft container with full load would be approximately 22,000 kg, which exceeds the maximum weight allowed for a vehicle, semi- trailer and load in some European countries. The solution to this overload is to balance the load on the trucks by using lightweight products to fill up the left over space. This was accomplished with voluminous but lightweight products such as mattresses and folded sofas. This load balancing results in high utilization, in respect of to both weight and volume. To be able to achieve this type of balancing, products need to be consolidated from different suppliers and travel together to a common destination. IKEA has solved this by using a so-called “cluster supplier”. The “cluster supplier” concept is based on a solution where a major supplier of IKEA takes responsibility for storing goods from the other suppliers for later consolidation with its own goods when orders are despatched to central distribution centres and warehouses in different countries. For the Glimma product, the candles are sent to a cluster supplier which in some cases is also a supplier of mattresses. The cluster supplier concept typically involves several smaller suppliers, from seven up to 24, in the area around the cluster supplier, who deliver their products direct to the cluster supplier. When orders are placed all the shipments are consolidated and sent to the ultimate destination. There are four suppliers of the Glimma tea candle worldwide, located in Europe as well as in Asia.

  • Unforeseen side-effects are not uncommon and in the Glimma case, the packaging technology led to much more convenient “shop ready” packaging. The design means much less time is spent in preparing the product for display in the retail warehouses. Questions and Answers
    1. Given IKEA's challenge with high transportation costs due to inefficient packaging leading to poor transport and warehouse efficiency, can you identify how logistics could be redefined in this context to optimize IKEA's operations?
    2. In light of the case study, how can an effective materials, logistics, and distribution management strategy reduce unnecessary space used by IKEA’s products during transportation and storage, and what role does packaging redesign play in this strategy?
    3. Considering the changes in packaging and product design by IKEA to increase transport efficiency, discuss how reverse logistics could be impacted and what measures can be taken to manage returns while maintaining new packaging efficiencies.
    4. From the case study, analyze how supply chain collaboration and integration, particularly the “cluster supplier” concept, can lead to a more efficient supply chain for companies like IKEA.
    5. Based on IKEA's strategic implementation to optimize packaging and transportation, how crucial is SCM in driving innovation and efficiency across the entire supply network?
    6. IKEA had to balance the load of transport units to avoid exceeding vehicle weight limits. In the scope of supply chain vulnerability, what risks does this introduce, and how can IKEA mitigate these risks to prevent disruptions?