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CCC STUDY GUIDE QUESTIONS &
ANSWERS (GRADED A+).
The study of hair is important because stylists deal with hair on a daily basis. The study of hair is called? - ANSWERTrichology What are the main purposes of hair on the head? A. Adornment B. Cell protection C. Element Protection-Heat, Cold, Injury D. All of the above - ANSWERA. Adornment C. Element Protection- Heat, Cold, Injury Average hair is composed of over 50% carbon. True or false? - ANSWERTrue Hair coloring is both the science and art of changing the color of hair. Hair coloring includes which of these processes? A. Adding artificial pigment to natural hair color. B. Adding artificial pigment to previously colored hair. C. Adding artificial pigment to pre-lightened hair. D. Diffusing natural pigment and adding artificial pigment in one step. E. All of the above - ANSWERE. All of the above Hair is composed of what three parts? - ANSWERMedulla, cortex, cuticle To get the clients desired result, the stylist should choose hair color products based on the underlying pigment. True or false - ANSWERTrue Underlying pigments consist of cool and warm tones? True or False? - ANSWERFalse If a clients hair is a medium brown- level 4 shade and she wants to enhance her natural color. What should be the base of her hair color product? A. Blue-green B. Orange-red C. Green D. Red - ANSWERB. Orange- Red If a client is a dark brown, level 2, and she wants to lighten her virgin hair to a level 4, which means the underlying pigments needs to neutralize. What should be the base of her hair color product? A. Red-brown B. Blue-green C. Green D. Blue - ANSWERC. Green
Variations in hair texture are due to both the diameter of the hair and feel of the hair? True or false? - ANSWERTrue Which type of hair takes longer for lighteners to penetrate? A. Fine B. Medium C. Wiry - ANSWERWiry Hair has good porosity when the cuticle layer is raised from the hair shaft and can absorb a fair amount of moisture or chemicals. True or false? - ANSWERTrue Wet hair can be stretched 40% to 50% off it's length. True or false? - ANSWERTrue What can you analyze to determine tone of color? A. Eyes B. Eyebrow color C. Face shape D. All of the above - ANSWEREyes The number of hairs on the head varies with the color of hair. Which color had the highest number of hairs on the head? - ANSWERBlonde What are the two basic requisites for a healthy scalp? A. Stimulation B. Nutrition C. Cleanliness D. Heath - ANSWERA. Stimulation C. Cleanliness As normal, heathy hair grows and sheds, each follicle repeatedly cycles through how many phases, from active to inactive? - ANSWERThree Hair Color Service is on average what # ranking in the salon industry? A. The largest service done in industry B. Second largest service done in the industry C. Third largest service done in the industry - ANSWERB. Second largest Which color lasts until it grows out? - ANSWERPermanent Which color remains until it fades and lasts 4-15 shampoos? - ANSWERSemi- permanent Which color would you use if you just wanted to add color for the weekend? - ANSWERTemporary Which color is good for previously damaged hair? - ANSWERSemi-permanent Which color needs re-application, deposits color only? - ANSWERTemporary
What is used to analyze the lightness or darkness of a color? A. Tone B. Density C. Level D. Formation - ANSWERC. Level Which are considered warm colors? A. Violet, green, blue B. Yellow, orange, red - ANSWERB. Yellow, orange, red All colors are created from the primary colors. Which colors are these? - ANSWERBlue, red, yellow Which primary color is the darkest of the primary colors? - ANSWERBlue Secondary colors are created by combining two primary colors in equal proportions. What are the secondary colors? - ANSWERViolet, green, orange Tertiary colors are created by mixing a primary color with the adjacent secondary color on the color wheel. What are the tertiary colors? A. Blue-green B. Blue- violet C. Red-violet D. Green-orange E. Yellow-red F. Yellow-orange G. Yellow- green H. Red- orange - ANSWERA. Blue-green B. Blue-violet C. Red-violet F. Yellow-orange G. Yellow-green H. Red-orange What are combinations of commentary colors on the wheel that neutralize each other? - ANSWERBlue and orange Red and green Yellow and violet How many complementary colors in total are there? - ANSWERSix When you mix equal parts of the primary colors, why color can you get? A. A muted blue- green B. A neutral non-descript brown C. A vibrant orange D. A dark violet - ANSWERB. A neutral non-descript brown If a client is dark brown level 3, and they want to add some violet to their hairs. What should be the base of her hair color product?
A. Blue B. Red C. Green D. Blue-green - ANSWERA. Blue If a client is light brown level 5 and she wants to lighten her hair to a level 7. What should be the base of her hair color product? A. Orange B. Gold C. Blue-violet D. Blue - ANSWERD. Blue When are lighteners needed? A. When clients want a dramatic lift B. When clients hair is previously color treated C. Both - ANSWERC. Both If a client has light brown hair that has never been colored before and she only wants to go a shade lighter does she need a lighter? - ANSWERNo If a client has black hair and is previously color treated and wants to go 6 shades lighter does she need a lightener? - ANSWERYes What lightener is it that is generally fast acting, preferred for off the scalp use and body heat dries it? - ANSWERPowder lightener What lightener is strong and may contain blue or violet pigment? - ANSWERPowder lightener What lightener remains moist throughout the process, is mild and conditions the hair? - ANSWERCrème lightener If the average color services $80 in a stylus has 200 clients with 45% of them having a color service every eight weeks what color total revenue is the stylist earning annually from these clients on their color service? A. $48, B. $46, C. $48,800 - ANSWERB. $46, If the stylist above increase their color ticket with all of the 45% having color services every eight weeks by adding a $15 condition treatment what was the total annual revenue from these clients be? A. $55, B. $57, C. $55,575 - ANSWERC. $55, If a tube of color is 3 ounces in the total cost is 795 what is the cost per ounce? A. $3. B. $7. C. $2.65 - ANSWERC. $2.
Which of the following is not an ingredient that will repair damaged textured hair? - ANSWERTea tree oil Which of the following is not an ingredient that will retain moisture in textured hair? - ANSWERExtra virgin olive oil (EVOO) Which of the following is a benefit of avocado oil? A. Reduces hair loss? B. Helps rehydrate the hair C. Vitamin rich (A,D, E, & Potassium) - ANSWERC. Vitamin rich Which ingredient if use too much could cause irritation? - ANSWERTea tree oil What s the highest concern for people with coily pattern of hair? A. Frizz B. Moisture retention - ANSWERB. Moisture retention What is the highest concern for people with chemically relaxed hair? - ANSWERBreakage What is a modern service of press and curl? A. Smoothing service B. Silk press service C. Texturizers D. Relaxers - ANSWERB. Silk Press services What is the recommended shampoo to remove calcium build up in texturized hair - ANSWERClarifying shampoo What does a soothing system do? - ANSWEREliminates frizz and adds shine How long does a smoothing service last? - ANSWERUp to 4 months How does a smoothing treatment change the texture of the hair? A. Eliminate frizz. B. Softens waves and curls C. Breaks the hair bonds - ANSWERA. Eliminate frizz B. Softens waves and curls Silk press is a non-chemical hair treatment True or false? - ANSWERTrue Cost per application for color service is the cost of working ounces times how many ounces used per service. True or false? - ANSWERTrue Stylish a display certificate on sanitation in safety standards to wish her clients. They are providing the highest level of cleanliness and hygiene standards. true or false - ANSWERTrue
When coaching stylist to understand, price increases, you should coach them to understand. Pricing increases are normal and it's recommended to reevaluate every two years. True or false? - ANSWERFalse When coaching Silas to manage their expenses and make sure every color service is turning a profit. Color costs are variable based on many factors. Choose the answer below they do not need to factor in. A. Hair density B. Hair length C. Hair texture D. Total stylist in salon E. Service type - ANSWERD. Total stylist in salon When contacting customer that haven't been in the store in the past 30+ days or a new customer to vitamin for a special sale, what is the method of contact that has the highest response rate? A. Email B. Text C. Telephone - ANSWERC. Telephone What are the steps of our Cosmo prof selling model? A. Gain. Sleek. influence. B. Connect. Engage. Inspire. C. Education. products. Inspire. Community. D. Bias for action - ANSWERB. Connect. Engage. Inspire. When stylist are establishing pricing for their salon, menus, they need to factor in: A. Expenses B. Margins C. Their market D. Profit goal E. All of the above - ANSWERE. All of the above As Cosmoprof, color, and curl concierge How many category should you suggest? It's a long consider for their service menu? A. Three B. Four. C. Five. - ANSWERC. Five The consultation allows a stylists to build rapport and confidence by inspiring the client with their skill and vision. Which of these steps below should not be part of the consultation? A. Ask appropriate questions to determine the clients needs B. Analyze hair and diagnose potential issues C. Review sale prices of retail products D. Review the clients expectations and build loyalty - ANSWERC. Review sale prices of retail products In sales it's been proven that people buy what first? A. The brand-people are loyal to a brand
C. Twitter - ANSWERA. Facebook Are the following are part of our selling model? Give every person a firm handshake Ask about their needs Inform them about trends and products Note their preferences and plan for your next interaction A. True B. False - ANSWERB False When you were following are steps of selling model, which of these actions below are part of engaging with customers? A. Solve their needs by offering solutions and advice B. Seek information that will help you get to know customers personally. C. Discover why they became a stylists - ANSWERA. Solve their needs by offering solutions and advice.
