Download Personnel and Communications in Food Service: Q&A with Solutions and more Exams Nutrition in PDF only on Docsity!
CDM Personnel And Communications
Questions And Answers With Verified
Solutions Already Passed Newest
updated 2025
List the 8 steps of a personnel needs analysis - ANSWER✔✔1. Forecast
- Determine base staffing
- Inventory
- Assess
- Develop training
- Recruitment plan
- Monitor
- Evaluate
- Forecast
- Determine base staffing
- Inventory
- Assess
- Develop training
- Recruitment plan
- Monitor
- Evaluate These are the 8 steps in what type of analysis? - ANSWER✔✔Personal needs analysis
Define a Gantt chart - ANSWER✔✔It consits of department tasks assigned to certain positions. This chart consits of department tasks assigned to certain positions. - ANSWER✔✔Gantt chart Fill in the organizational chart [1]-->[2] -->3 -->([3a]&[3b]) - ANSWER✔✔[1]Food service director -->[2] (CDM&dietitians) -->[3](cafeteria supervisor[3a]&food production manager[3b]) -->(foods service staff&cooks[3a]&food service staff[3b]) [1]Food service director -->[2] (CDM&dietitians) -->[3](cafeteria supervisor[3a]&food production manager[3b]) -->(foods service staff&cooks[3a]&food service staff[3b]) What is this chart called? - ANSWER✔✔Food organizational chart List the 5 types of foodservice department meeting - ANSWER✔✔1. Production m.
- Premeal line m.
- Training m.
- Monthly department m.
- Teamwork m.
- Production m.
- Premeal line m.
- Conclusion: if successful or not or needs to be extended
- The problem being observed
- A detailed action plan
- Follow-up steps
- Conclusion: if successful or not or needs to be extended These 4 things reuncluded in what plan? - ANSWER✔✔Improvement plan List 4 great questions to ask the nursing staff when they point out a client is not eating much of their meals lately - ANSWER✔✔1. Are there specific foods not being eaten or all food in general?
- Are there certain times of the day when the client doesn't eat or do the times vary?
- Any new medications that decrease appetite or make client nauseous?
- Are there specific foods not being eaten or all food in general?
- Are there certain times of the day when the client doesn't eat or do the times vary?
- Any new medications that decrease appetite or make client nauseous? Thses are 4 great questions to ask the nursing staff if they report a client is what? - ANSWER✔✔Not eating much of their meals lately Define resource availability - ANSWER✔✔Financal restrictions, number of personnel, or equipment and space needed to complete a goal
Financal restrictions, number of personnel, or equipment and space needed to complete a goal is known as - ANSWER✔✔Resource availability Define short-term goals for resource availability - ANSWER✔✔Revising the current menu, posting nutritional information for each meal where clients can see it, and reducing food cost by price comparison Revising the current menu, posting nutritional information for each meal where clients can see it, and reducing food cost by price comparison are examples of short or long-term resource availability? - ANSWER✔✔Short-term Define long-term resource availability - ANSWER✔✔Adding a cooler of grab and go items to the cafeteria, discontinuing the current meal system and having room service instead, and replacing the refrigerators with a walk-in cooler. Adding a cooler of grab and go items to the cafeteria, discontinuing the current meal system and having room service instead, and replacing the refrigerators with a walk-in cooler are examples of short or long-term resource availability? - ANSWER✔✔Long term resource availability Name the 4 types of performance reviews - ANSWER✔✔1. Absolute standards performance review
- Open-ended summary performance review
- Objective based performance review
- 360 review
- Absolute standards review
- Open-ended summary review
A log is kept throughout the review period of examples of effective and ineffective performance by the employee. This method is called? - ANSWER✔✔Critical incident method Define forced-choice plan - ANSWER✔✔When a manager writes a statement in one column an explanation of how that employee meets that statement When a manager writes a statement in one column an explanation of how that employee meets that statement. What type of plan is this? - ANSWER✔✔Forced- choice plan Define an open-ended summary performance review - ANSWER✔✔The manager writes about the employee's strengths, weaknesses, and goals for the improvement in an open-ended format. The manager writes about the employee's strengths, weaknesses, and goals for the improvement in an open-ended format. Which performance review is this? Absolute standards performance review, open-ended summary performance review, objectives-based performance review, or 360? - ANSWER✔✔Open-ended summary performance review Define objectives-based performance review - ANSWER✔✔Manager and employee sit down and create a list of objectives that the employee is to achieve. During the review the employee is assessed on whether or not they achieved those objectives. Manager and employee sit down and create a list of objectives that the employee is to achieve. During the review the employee is assessed on whether or not they achieved those objectives. Which performance review is this? Absolute standards
performance review, open-ended summary performance review, objectives-based performance review, or 360? - ANSWER✔✔Objectives-based performance review Define a 360 review - ANSWER✔✔This review puts less of an emphasis on the employee's individual job assignments and more or an emphasis on how the employee contributes to the facility as a whole. This review is completed with input from coworkers and the in other departments. This review puts less of an emphasis on the employee's individual job assignments and more or an emphasis on how the employee contributes to the facility as a whole. This review is completed with input from coworkers and the in other departments. Which performance review is this?Absolute standards performance review, open-ended summary performance review, objectives-based performance review, or 360? - ANSWER✔✔360 performance review What is the temperature danger zone number range? - ANSWER✔✔Between 41 and 135 degrees farenheit Between 41 and 135 degrees farenheit is considered - ANSWER✔✔Temperature danger zone Cold foods should be kept below what degree - ANSWER✔✔41 degrees farenheit Hot foods should be kept above what degree? - ANSWER✔✔135 degrees farenheit List the 13 foods that are time and temperature controlled - ANSWER✔✔1. Meat Dairy
These are the 13 foods that are _____ and _____ controlled - ANSWER✔✔Time and temperature controlled List the 5 things that need to be done when there is complaint of a foodborne illness - ANSWER✔✔1. contact local health department
- Save food item that is the subject of the complaint
- Make sure the food that is saved is not served to anyone else
- Contact individual in facility that is in charge of infection control
- Comply with any investigation that occurs
- contact local health department
- Save food item that is the subject of the complaint
- Make sure the food that is saved is not served to anyone else
- Contact individual in facility that is in charge of infection control
- Comply with any investigation that occurs These are the 5 things that need to be done when there is a complaint of what? - ANSWER✔✔Foodborne illness Name the 3 types of schedules - ANSWER✔✔Master schedule, work area schedule, and shift schedule Define policy - ANSWER✔✔A regulation in a establishment. A regulation in a establishment is known as - ANSWER✔✔Policy
Define procedure - ANSWER✔✔It list the steps to follow the regulation It lists the steps to follow the regulation, known as a - ANSWER✔✔Procedure List the 8 steps when creating a training program - ANSWER✔✔1. Determine need Determine the content of the training Determine the objective of the training Gather materials needed for the training Determine where to have the training Promote the training Perform the training
- Evaluate how the training went
- Determine need Determine the content of the training Determine the objective of the training Gather materials needed for the training Determine where to have the training Promote the training Perform the training
- Evaluate how the training went These are the 8 steps when creating what program - ANSWER✔✔Training program
