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Certified Building Official MM
Management Module Study Guide 2024-
2025. Quizs & Ans. Graded A+
_______ is the use of technology to enhance and extend employees' abilities to work together regardless of their geographical proximity. It can include electronic messaging systems, electronic meeting systems, and online communities of learning organized by subject where employees can access interactive discussion areas and share training content, web links, and document-handling systems that allow interpersonal interactions. - ANSDigital collaboration _________ are statements that specify the desired KSAOCs that employees will possess at the end of training - ANSTraining objectives _________ are usually collected from developers and are used to pay for off-site improvements such as constructing new arterial roads, extending sewers and storm drainage lines, etc., serving the new development. - ANSImpact fees _________ generally stipulates a date by which the city or county manager must submit a proposed budget. - ANSHome rule charter A supervisor should always end a performance review meeting _________. - ANSon a positive and friendly note Accounting information is much more standardized due to __________ as adopted by the Governmental Accounting Standards Board. -
ANSgenerally accepted accounting principles All code professionals, regardless of the length of time on the job, require ongoing training opportunities to maintain a knowledge level consistent with changing technologies, to expand their skills and to increase their ________ to the department - ANSvalue Authority for code enforcement is based on _________ granted by the U.S. Constitution. - ANSpolice power Building Permit Fees are considered to be a ________. - ANSregulatory fee Code education begins at the highest levels of the organization through policies and __________ of the building department, which may include public presentations to interested groups. - ANSoutreach efforts Competencies are observable and measurable behaviors of the incumbent in the performance of their job. _________ is a means of describing the job in terms of measurable, observable, and behavioral competencies that an employee doing that job must exhibit. - ANSCompetency-based modeling Coordination between departments is often inadequate. _________ is a method that provides solutions to a fractured process. - ANSThe one-stop- shop process CRM software systems are one of the most popular forms of receiving public feedback. What does CRM stand for? - ANSCustomer Relationship Management Each staff member should be encouraged to participate in creating _________, identifying professional goals and selecting the
oversees the network of policies and procedures that govern how financial data, and the assets they produce, are collected, processed and documented. - ANSan internal auditor In order to improve efficiency related to emails, turning off __________ is one method. - ANSauto-notification sounds and popups Many municipalities require each of their various departments to submit an annual recapitulation of their activities. These annual reports have value to the building official in that problems can be brought directly to _______. - ANSthe legislative body Often the information obtained from a _________ is used to develop a job description and its job specifications. - ANSjob analysis One attribute that a field inspector should possess is problem solving skills. Both the IBC and IRC contain sections that allow for the approval of alternatives to gain code compliance. One of the best tools available to an inspector in approving alternative materials and methods is _____________. - ANSutilizing ICC Evaluation Service Reports One indication of poor time management on the part of an inspector is that the ___________. - ANSinspector's efficiency is less than peers One method of receiving feedback is working with local newspaper outlets to create a regular _________ allowing the building official to respond to questions posed by the public - ANScolumn One of the first steps to take during the preparation phase of a budget
cycle is: - ANSDevelop a budget calendar. One of the negative aspects of using a standard plan check is that it becomes _________. - ANSobsolete when a new code edition is adopted. Open records that have to be made available to the public upon request usually involve any part of an organization that uses or is supported by the use of _________. - ANSpublic funds Performance management, which integrates performance measures into the day-to-day operations of a program or department usually begins with the development of ___________. - ANSa strategic plan Performance measures and indicators are used to determine the __________ and __________ of the staff's work activities. - ANSquality, quantity Psychologists call the "will to work" _________. - ANSmotivation Records retained by a building department can be both public and nonpublic. Further, they can be either temporary or permanent records. Files containing permanent records that have no present or future worth should be ________. - ANScontinually purged Records that cease to be of any value and are destroyed are referred to as _________. - ANSpurification of files Regardless of the high degree of professionalism attained by members of the building department in its conduct of things scientific and technical, it will be judged more critically on ____________. - ANSits ability to relate to those they come in contact with Rewards that
inform applicants of an application form or advertisement that the hiring process includes special selection procedures such as written testing, typing or interview. - ANSAmericans with Disabilities Act (ADA) To compute driving time, it is necessary to develop _________ submitted by field personnel. - ANSmileage sheets To evaluate the effectiveness of strategic human resources management audits, benchmarking and _________ can be used. - ANSreturn on investment analysis To facilitate the use of common terminology, the accounting department maintains a _________, which assigns a number to each fund, each department or agency account, and each object of expenditure. - ANSchart of accounts U.S. Secretary of State and former Chairman of the Joint Chiefs of Staff is well known for his 18 principles of leadership. Five have been identified as important to leadership within a regulatory agency. One of those states, "Never neglect _________. When everyone's mind is dulled or distracted, the leader must be doubly vigilant." - ANSdetails Utilization of "workload units" is a complex, time-consuming and costly process. A simpler but less accurate method for determining staff requirements is to use the information provided in _________. - ANSrevenue fees What agency is charged with the marketing of the municipality and the recruitment of viable companies that make up the tax base such as owners of commercial real estate? - ANSThe
chamber of commerce What is referred to as " the building blocks of funds"? - ANSAccounts What is the report called that provides recommendations on improving internal controls, accounting procedures, data processing of financial activities, or cash management and investment, and that is usually provided by the auditor or an audit firm? - ANSManagement letter When determining the amount of time available for inspection, areas of concern include: the total number of working days available; amount of time spent in the office, including time devoted to training; and _________. - ANStravel time When making ethical decisions, one measure consists of asking yourself how you feel inside about the decision, i.e., Am I nervous? Am I losing sleep over this decision? Am I worried someone will find out? This type of questioning is called ____________. - ANSthe Butterfly test When recruiting externally of the organization, state, local and nonprofit agencies use the _________ when critical skills are in short supply locally - ANSnational labor market Which form is maintained in the department office and is completed by a clerk at the counter or through telephone requests? - ANSRequest for inspection Whose responsibility is it to acquaint the political body with the purpose of the building department and the need to refrain from becoming involved in
