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Cork Institute of Technology
Bachelor of Engineering (Honours) in Electronic Engineering - Stage 3
(NFQ – Level 8)
Autumn 2007
MANAGEMENT
(Time: 2.5 Hours)
Answer four questions, two questions from each section. Use separate answer books for each section.
Examiners: Ms. I.A. Sheridan Ms. A. Hackett Prof. G. Hurley Dr. S. Foley
Section A
Q1. (a) Describe what is meant by ‘Operations Management’. Explain how this role interacts with the other major functions within a manufacturing organisation. What, in your opinion are the main challenges facing operations managers in Ireland today? [15 marks]
(b) Explain the importance of effective inventory management including advantages and disadvantages of holding inventory and the associated costs. [10 marks]
Q2. (a) How would you define ‘Quality’? Give some examples of how an organisation might seek to improve the reputation of a product in the market place. [12 marks]
(b) Outline the documentation system necessary to meet the requirements of the ISO 9001 Quality Management System standard. Describe a suitable documentation control system. [13 marks]
Q3. (a)^ Discuss the implementation and operation of the ISO 14000 Environmental Management System standard in the context of a modern Electronic Manufacturing organisation. [10 marks]
(b) Explain how an organisation might expect to benefit from having a recognised Environmental Management System in place. [10 marks]
(c) Outline briefly the employee’s responsibilities under the Health Safety and Welfare at work Act. [5 marks]
