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Shaping Events Terrorism: 911, World Trade Center, Oklahoma City School violence: Columbine Global warming, natural disasters, AIDS Ubiquitous technology Working mothers Unprecedented bull market Pro-child culture
Gen Y’s Key Characteristics: Milleniums
Born 1980-2000? Today 7 - 27
Key Characteristics Confident and full of self-esteem Tolerant Pro-learning and goal oriented Plugged into info Socially conscious Family centric Spiritual 90% are “very close” to parents
Y’s as the predominant workforce
Y’s live asynchronous lives – mulit-tasking comes naturally
Y’s coordinate, rather than plan
Y’s solve problems and perform tasks collaboratively
Y’s select and use technology in ways that make their lives easier
Y’s find new uses for technology that is “good enough”
Y’s value the role of reputation in the digital world – and rely on reputation rather than hierarchy
Y’s know how to work together and alone
Y’s “own” the technology, redrawing the line between institutional and personal
Fastest growing occupations 2002-
Occupation Percent growth in employment projected
Medical Assistants 59%
Network/systems and
Data communications Analysts 57%
Physician Assistants 49%
Social & Human Aides 49%
Home Health Aides 48%
Med records and Health Info Techs 47%
Physical therapy Aides 46%
Computer Apps Engineers 45%
Computer Systems Engineers 45%
Fitness Trainers 44%
Industry Thousands
- Most U.S. Job Losses: 2002-
- Apparel Manufacturing -
- Aerospace manufacturing -
- Electronic component manufacturing -
- Computer manufacturing -
- Fabric Mills -
- Wired telecomm carriers -
- Navigational, measuring manufacturing -
- Pulp and Paper mills -
- Postal Service -
- Petroleum wholesalers -
- Oil and gas extraction -
HR’s Role Sell traditional HR interventions Serve the internal customers Build individual employee skills Execute business strategy Defend company culture Develop policies and programs
Measures of HR Effectiveness Employee satisfaction Internal customer satisfaction HR activity levels Staffing levels
HR’s Role Support critical business objectives Serve the company’s customers Build the organization’s capabilities Formulate business strategy Ensure value proposition alignment Develop guiding principles
Measures of HR Effectiveness Employee engagement and productivity External customer satisfaction Strength of organizational capabilities Company’s internal alignment with value proposition to customers
The Past The New Economy
Key HR Trends
Source: SHRM Workplace Forecast: A Strategic Outlook
Growing complexity of legal compliance Use of technology to perform transactional HR functions Preparing for the next wave of retirement and labor shortage Responding to the changing demographics of a diverse workforce Demonstrating HR’s return on investment Emphasis on HR competencies for practitioners HR’s role in promoting corporate ethics Measuring human capital Building people management or human capital components into key business transactions Increase in outsourcing for HR expertise
Attract, Retain, and Engage the Future Workforce
Rethink “retirement”
Careers don’t just stop; they slow down
Create new career paths -
Lateral and “downward” movement. Flex hours & telecommuting
Recruit at multiple entry points
Diversity, stay-at-home parents Recent grads, mid-career changers, retirees
Invest in development
Teach the needed skills
Engage hearts and minds
Future promotion and “employee of the month” won’t motivate this generation Respect, interesting & challenging work, skills development, freedom on how work gets done
Best wishes in your studies!
Careers in Human Resources
Benefits
Communications
Training and Development
Organizational Behaviorist or Designer
Employee and/or Labor Relations
HRIS
Recruiter
Strategic Planner
Compensation
Generalist
