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chipotle kitchen manager validation 2025/2026 STUDY GUIDE
Typology: Exams
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5 primary responsibilities of KM
Freshness of our raw ingredients and produce - important to look over deliveries to make sure it reaches our standards (4 steps) Food Quality Step 1 Inspect it: Make sure boxes aren't bulging, crushed, wet, etc. Check fruits and veggies for freshness Check dry goods for dampness, punctures, tears, or odors FQRS mobile app FQRS mobile app App on our Traceability scanner that allows us to report any product that comes in damaged when a shipment has been keydropped Food Quality Step 2 Count it: Verify the items received match what was ordered Make sure to note if something is missing Food Quality Step 3 Scan it: The barcone of all top priority items must be scanned via the Traceability scanner What are top priority items? Tortillas and everything else stored in the walk in except citrus juice What is the Traceability Program? This program allows us to track food from our suppliers, to the distributors, to the restaurants through the use of the items barcode. Food Quality Step 4 Store it: Mark all food with the use through date circled Stack all boxes the same way with date showing Arrange items according to the rules of FIFO Be sure to pull everything forward and trim the boxes Reduce chances of cross contact by keeping meat separate. Never store anything below raw meat. What is food FACT tasting used for? Gauging whether our food is up to Chipotle' standards. What does FACT stand for? Flavor and aroma, Appearance, Color, Texture and Mouthfeel When are FACT food tastings supposed to occur? 4 times a day: Before lunch and diner peak, at shift change, and at 8:00pm. Why do we do FACT food tastings 4 times a day?
talking out of position What does TIP-TOP serve as? A means to update crew members on things happening in the restaurant as well as an opportunity to share expectations, set goals and provide feedback for the team member Difference between TIP-TOP and pre shift meeting? A pre-shift meeting has the same goals but it is held for the entire team working on that shift. Crisis Management Part 1 3 types of Customer Incident: