Cigna 2022(updated) -Our Compliance
Program Exam correctly answered
Which of the following best describe the auditing and monitoring programs of the Sales
Development Action Program (SDAP)? - correct answer Sales Integrity monitors data
pertaining to the sale of Cigna products and potential violations of state, federal or
Cigna policy.
Brandon, a sales agent completed the review of Cigna policies and procedures and
signed the attestation to comply last year. Will Brandon be required to complete the
review and attestation again this year? - correct answer All sales agents of Cigna are
contractually obligated to review and abide by the policies and procedures and sign an
attestation yearly.
Which of the following are examples of protected or confidential information - correct
answer All of the above.
HIPAA rules apply to "business associates", in addition to health plans and providers.
Which of the following are included under "business associates"? - correct answer
Employees and subcontractors such as contracted sales agents and brokers.
Which of the following statements is accurate? - correct answer Cigna's goal is for all
sales agents to practice compliance daily in the course of representing the company.
Which of the following statements is true of the HITECH act? - correct answer It made
business associates of covered entities directly liable for compliance with certain HIPAA
Security and Privacy Rules.
Which of the following is a reason why the the Compliance Department conducts
internal and external audits? - correct answer To identify areas of risk and compliance
with Federal and State regulatory guidelines.
Kate, a broker sales agent, suspects a disclosure of a member's PHI and decides to
report her suspicion to the privacy officer. Turns out after investigation that there really
was no disclosure of PHI. Which of these options appropriately describes her actions? -
correct answer She did the right thing; reasonable suspicions of disclosure of PHI
should be reported.
Which of the following are goals of the Compliance department? - correct answer All of
the above.
Shelly Brown, a broker agent, shares the same office space and equipment with her
real estate agent sister, Simone. Simone often provides MA leads to Shelly and both
