CIMA Code of Professional Ethics
The purpose of the CIMA Code of Professional Ethics is to set forth the minimum standards of
individual conduct expected of CIMA employees. It is also hoped that this Code will facilitate and
inspire voluntary compliance with standards considerably higher than the required minimums.
At all times, each employee is a representative of CIMA, our customers, and our insurers. As a
representative of each and all, the employee has special responsibilities and duties.
As a representative of CIMA, an employee must at all times act in a professional, ethical,
compassionate manner to fulfill the obligation of: providing our customers with professional
service of excellence: assisting our customers in every way possible in constructing, developing,
and maintaining a viable risk management/insurance program to aid in the growth and
profitability of their operations; and respecting and working with fellow employees.
Each employee is charged with the duty to act in a competent, professional, diligent manner in
the fulfillment of these responsibilities.
Each employee must maintain open, honest communication with all and keep in confidence
information to which he/she is privileged.
Each employee must conform to the requirements of the applicable insurance laws and the laws
in general, both in fulfilling his or her professional job requirements and in his or her personal
affairs.
Each employee must continually strive to improve his/her knowledge and to use this knowledge
in service to our customers, our companies, and to assist other employees in the fulfillment of
their job responsibilities.
Each employee is urged to engage in educational activities which will improve his or her
professional knowledge, skills, and competence.
In addition to specific guidelines, philosophies, and codes, each employee must ultimately be
guided by his/her personal conscience. All employees should strive to maintain the highest level
of skill in their respective duties to improve themselves and CIMA, to better serve our customers
and our companies, and to exemplify CIMA's ideals.
The following code of Professional Ethics is a code of reason. Some of the specific items are
imperatives and must be followed without exception. Others set forth ideals or goals and are
meant to set forth the highest level of achievement which all employees should strive to attain.
The Code is designed to provide guidance and goals. The Code is binding on all employees. A
violation of an imperative within the Code subjects the employee to proper disciplinary action.
When an employee is uncertain as to the propriety of a specific action, he or she should refrain
from that action until he or she has obtained clarification.
I. An employee should endeavor to place the public's, customers', insurers', and CIMA's
interest above his/her own interest.
