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CISM EXAM 1 WITH 240 QUESTIONS
AND ANSWERS 100% CORRECT
- Routine reports are produced at scheduled intervals and have set data requirements. reports are used when requirements are not routine.: Ad hoc
- reports include only information that falls outside certain threshold standards.: Exception
- Greg is mowing lawns in the neighborhood for the summer. The most fun- damental information system Greg will need is .: a transaction processing system
- Which of the following statements is false?: An organization doesn't have to use the business processes coded into the ERP.
- Enterprise resource planning systems are very meaning that companies typically have to change their software products, to
accommo- date how the software functions.: structured, business processes
- Which of the following is not a process within an information system for Human Resource Management?: Firing decisions
- Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which if a particular client still owe him money?: Ad hoc
- Which of the following was not included in early ERP systems?: Sales and Marketing
- Functional information systems support the entire enterprise or major portions of it.: False 10.The POM function within an organization monitors the customer sales activity.: False 11.Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which of his clients still owe him money?: - Exception 12.Kathy has taken a job with her ideal company and is
company has, Kathy wonders which one she will be using the most. From the list below, which one would you tell Kathy is the one she will be using the most.: Customer relationship management 14.Which of the following is false about ERP II systems?: These ERP systems have no optional modules. 15.When the chief financial officer of a company wants a report on business units who have spent 10 percent more than their allotted budget, she would be requesting which type of report?: Exception
- integrate the planning, management, and use of all of an organiza- tion's resources, and are designed to tightly integrate the functional areas of the organization.: Enterprise resource planning systems 17.Data that have been processed by the organization's are inputs into the organization's database.: transaction processing systems
18.The most fundamental information systems in an organization are .: transaction processing systems 19.Which of the following is not a characteristic of a transaction processing system?: Small amounts of data are processed. 20.When interest is credited to your savings account at your bank, it is called a .: transaction 21.Information silos were particularly efficient when business processes crossed functional boundaries in an organization. true or false.: false 22.Information systems can be function-specific.: true 23.Greg is mowing lawns in the neighborhood for the summer. He buys a card swipe device for his smartphone so he can take credit card payments when he is at a customer's house. This is called batch processing.: false 24.When interest is credited to your savings account at your bank, it is called a .: transaction 25.Kathy has taken a job with her ideal company and is excited
27.Greg is mowing lawns in the neighborhood for the summer. Which of the following is not an example of a transaction he has in his business?: driving to a clients house 28.Enterprise resource planning systems take a(n) view of the overall organization.: business process 29.Organizational transactions are typically volume, , and there- fore to computerize.: high, repetitive, easy 30.Which of the following has not been identified as a reason for ERP implementation failure?: lack of documentation 31.Which of the following statements is false?: The POM function within an organization monitors sales. 32.The act of crediting interest to your savings account at your bank once a month is called a .: process 33.An organization has to own all of the information systems it used.: false 34.Which of the following is not a function of functional area
information systems?: providing data from business events to the corporate database 35.Key-indicator reports shows data at a greater level of detail. true or false: false
- Drill down reports are produced at scheduled intervals. true or false.: - false 37.Which of the following statements is false?: TPS need large computers to process the transactions. 38.When you make a purchase online, that transaction is an example of batch processing. true or false.: false 39.Which of the following statements is true?: The actual processing of a transaction has to be standard. 40.Business processes may be located within one functional area or may span multiple functional areas. true or false.: true 41.A large foreign automobile manufacturer is considering where to build a new manufacturing plant in the United States.
43.Digital dashboards provide all of the following capabilities except:: trans- action processing 44.KPI stands for key process information.: false 45.Which of the following is not an informational role of a manager?: liason
- Which of the following is not a characteristic of unstructured decisions?- : standards solutions exist 47.Management control is the acquisition and efficient use of resources in accomplishing organizational tasks.: true 48.Computer support is greatest for which of the following problems?: struc- tured and operational control
- Being an entrepreneur, disturbance handler, and negotiator is part of the managerial role.: decisional 50.Refer to IT's About Business 5.2 - Cardlytics Analyzes Customer Buying Behaviors: which of the following statements
about Cardlytics is not cor- rect?: All of the choices are correct 51.Geocoding involves : integrating maps with spatially oriented databases and other databases 52.A(n) provides rapid access to timely information and direct access to management reports.: digital dashboard 53.Which of the following information systems are very user friendly, sup- ported by graphics, and provide exception reporting and drill down?: digital dashboards 54.Shawn is doing some budgeting for his new start-up business. He has developed a budget in Excel using formulas, as he was taught to do in college. He is fairly confident about his estimated expenses. He is also sure that his current price is the best price he can get for his product. He would like to know how many units he needs to sell at that price (and his cost per product from his supplier) to cover his expenses. Shawn will be doing:: Goal-seeking analysis 55.Sally is working for her uncle for the summer in the marketing department of Proctor & Gamble. One of her recent
- attempts to find the value of the inputs necessary to achieve a desired level of output.: Goal-seeking analysis
- In thephase of the decision-making process, managers construct a model that simplifies the problem.: design 58.Shawn is doing some budgeting for his new start-up business. He has developed a budget in Excel using formulas, as he was taught to do in college. Which of the following statements is true?: If Shawn changes one of his assumptions, Excel will automatically recalculate the budget numbers. 59.Refer to IT's About Business 5.3 - Geographic Information Systems Have Many Uses: Based on the case study, what type of company might use GIS data for engineering and operations?: irrigation district 60.A company's annual employee evaluation best fits which type of deci- sion?: Semistructured
61.Which type of decision requires a combination of standard solution procedures and individual judgment?: semistructured 62.Refer to IT's About Business 5.1 - Predicting Airplane Arrivals More Accu- rately: The purpose of the first Flight Quest contest was to .: develop an algorithm that could help airlines better predict flight arrival times and reduce delays 63.Corporate performance management (CPM) is involved with monitoring and managing an organization's performance according to its budget.: false
- is the efficient and effective execution of specific tasks.: operational control
- is the acquisition and efficient use of resources in accomplishing organizational goals.: management control 66.A manager's primary function is strategic planning.: false 67.Which of the following is not an interpersonal role of a manager?: monitor
model the represents and simplifies the problem. Amanda's boss is in the phase of the decision-making process: design 71.Shawn is doing some budgeting for his new start-up business. He has de- veloped a budget in Excel using formulas, as he was taught to do in college. He would like to check the impact of changing his price and the commission he pays his sales people. Shawn will be doing:: sensitivity analysis 72.Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision- making process she learned in college. She has developed a few alternatives. Elena is in the phase of the decision-making process: choice 73.Business intelligence is a limited category of applications used for stor- ing and accessing data.: false
- Which of the following is not a reason why managers need
IT support?- : the number of alternatives is decreasing 75.At the end of a semester, a student knows that she must achieve a grade of 81 or higher on her final exam to get an A in the course. She has just performed what kind of analysis?: goalseeking 76.Rank-and-file employees tend to make more decisions.: struc- tured 77.Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision- making process she learned in college. She has developed a few alternatives. Elena built a model in Excel so she could test her assumptions. This is an example of .: decision support system 78.You've started an internship at the major hospital in your city. Your boss gave you ten minutes of training on the data warehouse that you have access to. The last thing she told you
80.Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.: false
- refer(s) to computer reasoning that deals with uncertainties by simulating the process of human reasoning.: fuzzy logic 82.One problem with expert systems is they decrease quality.: false 83.Hyo runs an ice cream shop with her family. They need to train someone to close the store at the end of day. This process is an example of which type of intelligent system?: Expert systems 84.Which of the following statements is false?: Expert systems cannot replace decision makers. 85.Hyo runs an ice cream shop with her family. They have a model that they created to give them flavor alternatives based on the ingredients that they have on hand. This process is an example of which type of intelligent system?:
expert systems 86.Hyo runs an ice cream shop with her family. They have configured their computer to put any e-mail that contains the word "order" into a folder called Possible Orders. This process is an example of which type of intelligent system?: intelligent agent 87.Which of the following statements is false?: Information agents search for information and store it for the user.
- Which of the following statements concerning expert systems is false?- : The blackboard displays the recommendation. 89.A genetic algorithm finds the combination of inputs that produces the best outputs: true 90.Fuzzy logic defines subjective concepts.: true 91.Fuzzy logic could be used to define which of the following terms:: mod- erate income 92.Monitoring and surveillance agents:: observe and report an item of interest
