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The challenges faced in workplace communication and how it affects the criminal justice system. It highlights the communication challenges faced by media personnel and criminal justice agencies. The paper also suggests ways to solve these communication issues. The document emphasizes the importance of effective communication in creating a trustworthy workplace environment for increased output.
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Communication Challenges CJA/474: Managing Criminal Justice Personnel Communication Challenges Communication takes place through a given system and involves two parties, the sender and receiver of the message using a transit process. Workplace communication involves various parameters such as messages, calls, emails, texts, and notes made. It is essential for the workers in any workplace to effectively know communications is an integral part of creating a trustworthy workplace environment for increased output. Effective communication in the workplace informs, unites, and warns the involved workers towards taking duties, delegating work functions, and cautioning workers with respect. However, communication may be a challenge in various workplaces; hence it is essential to discuss how the process is carried out. The Paper discusses various challenges in touch by considering different workplaces. Communication challenges in the external environment that is media/public; Communication problems related to media include challenges with the targeted audience and overall public scrutiny. Communication challenges experienced by the media personals in the channellings of messages are the source of the news being a journalist and information auditors. Van Ruler (2018) argues that Irregular communication between the source (journalist) and the receiver, who is the public, brings a lot of confusion. And in the process, the people who are the listeners tend to research and scrutinize the transparency of the piece of information aired by the media. The targeted audience of the information communicated to is a challenger in the current external forces hindering proper channellings of the receivers' info. The challenges concerning the shortcomings experienced by the
receivers (public) involve direct impacts to the unseen receiver and if the message was accidentally released, retrieving the information for editing poses a significant challenge. Problems experienced by criminal justice societies/agencies; Bryan, Garvani, Gregory, & Kilner, (2015) reiterates that Criminal justice workplace experience various communication challenges such as language barrier among the victims, the non-coordinated challenge of information, challenges in a shift of conveying information, and listening problems. Some of the critical information is never communicated to the express, and some of the terms used by the justice authorities are difficult for the common victims to understand. Problem with the verbal communication experienced in policing and in most cases victim criminology requires that face to face and in case the justices opt to audio communication it creates a challenge for proper communication. Most of the victims have a challenge with their language use; some illiterate cannot communicate national language barring from getting first-hand information from the sender (Bryan, Garvani, Gregory, & Kilner, 2015). This issue of language barriers forces criminologists to first understand the message from the victims and readjust to the magistrate creating room for distortion of the information. Poor coordination, in turn-taking during the hearing in the state of justice, reduces the interest in listening to one another. Solving communication issues in both internal and external environment; The best way of solving internal and external communication challenges among the public includes employing an efficient method of communicating. A personalized form of communication, in many cases, reduces communication problems that aim at the required
is hindered for both media and criminal justice systems. Stealing client’s information hinders communication and lost data is challenge to retrieve and replace them for proper filing of the case. Reference Bryan, K., Garvani, G., Gregory, J., & Kilner, K. (2015). Language difficulties and criminal justice: the need for earlier identification. International Journal of Language & Communication Disorders , 50 (6), 763-775. Van Ruler, B. (2018). Communication theory: An underrated pillar on which strategic communication rests. International Journal of Strategic Communication, 12(4), 367-