CMN 396 Ch. 4 Quiz
The Transformational Approach to Leadership - correct answer Beginning in the late
1970s, the transformational approach emerged as a new perspective for understanding
and explaining leadership.
James MacGregor Burns. - correct answer He compared traditional leadership, which
he labeled as transactional, with a more "com plex and "potent type of leadership he
called transformational1
Abraham Maslow, - correct answer five hierarchically arranged human needs exist:
physiological,
safety,
belonging and love,
self-esteem, and
self-actualization.2
Bernard Bass and his associ ates looked at the factors of transactional and
transformational leadership - correct answer Transactional Leadership Factors
Contingent reward: Provide rewards for effort; recognize good performance.
Management-by-exception: Maintain the status quo; intervene when subordinates do
not
meet acceptable performance levels; initiate corrective action to improve performance.
Transformational Leadership Factors
Charisma: Provide vision and a sense of mission; inspire; build trust and respect.
Individualized consideration: Exhibit considerate and supportive behavior directed
toward
each individual subordinate; coach and advise.
inspiration: Communicate high expectations; use symbols to focus efforts and enhance
under
standing of goals.
Intellectual stimulation: Promote innovative ways of viewing situations; stimulate
intelligent
problem solving and decision making.
Nonleadership Factor
Laissez-faire (abdication): Abdicate leadership responsibility; avoid problem solving and
deci
