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COMPLETE 6th Edition Basic
IAHSS Training – Q’s & A’s
Federal law Correct Answer - The privacy of medical records is protected by? Public speaking Correct Answer - In preparing for trial, which one of the following items is least critical? A flame contacting new fuel Correct Answer - The most common way for a fire spreads is by? In their own departments Correct Answer - A significant amount of personal information on employees is kept? The emotional state of the visitor Correct Answer - An underlying factor in many security officers interactions with visitors is? Access to the facility will not be affected Correct Answer - Which of the following is NOT a valid/key assumption in a written civil disturbance response plan? Move into a sensitive area and observe the response Correct Answer - One way terrorists may test the security of a facility is to? Dialysis Correct Answer - Which is NOT a type of Intensive Care Unit? Support Unit Correct Answer - A hospital's security department is considered? Patient and healthcare organization Correct Answer - Legally, a patient's medical record is the property of the?
Colored Coded Correct Answer - Badges of staff allowed access to the infants are often? Handicapped access Correct Answer - Signs in parking areas should be posted, visible, and appropriate for? Social or political Correct Answer - Usually citizen's protests are about? Of utmost importance to day-to-day operations Correct Answer - Being able to operate properly security equipment is? Summon the employee to a private area and notify administration Correct Answer - When police request to locate an employee they wish to question or serve with warrant, security should? De-escalation Correct Answer - What ability or skill is most likely to achieve success in a potentially violent situation? Who, What, When, Where, Why, How Correct Answer - Which BEST describes the six fundamental answers all investigations seek? The scale of the incident Correct Answer - A person may be assigned one or several job action sheet assignments depending on? Information systems Correct Answer - All computers in the entire hospital are linked through? Observations and facts Correct Answer - The security officer's notebook contains? Freedom of assembly Correct Answer - The individual right to come together with others to express , promote, pursue, and defend common interests refers to?
Pay Federal or State taxes Correct Answer - A not-for- profit healthcare organization does NOT generally? Govern the acts of private parties Correct Answer - Civil law is intended to? Move to opposite sides of the room Correct Answer - When conduction a two-person room search for a bomb, first? Listening, empathy, and collaboration Correct Answer - What three critical skills can aid a security officer in de- escalating behavior? Employees Correct Answer - A security officer interacts MOST often with? Illegally impersonating another Correct Answer - Identity theft is? Environment of Care Correct Answer - The Joint Commission's standards that relate to security are found in the accreditation manual's chapters entitled? Method Correct Answer - A criminal's modus operandi is their? These offenses can be categorized as code violations, misdemeanors, and felonies Correct Answer - Which of the following is NOT true of civil law? The possibility of a loss Correct Answer - A risk is? Questioning instincts Correct Answer - Which of the following is NOT a key attribute of one's observation skills? Age Correct Answer - Which does NOT typically contribute to behavior in stressful situations?
Defense attorney Correct Answer - Who has the PRIMARY responsibility for protecting the defendant's constitutional rights to due process and fair trial? Blood-borne pathogens Correct Answer - What potential biological hazard in healthcare facilities is regulated by OSHA? Time and attendance Correct Answer - All of the following are tools used by a security officer for effective security officer for effective security monitoring and planning EXCEPT? Natural, man-made, or both Correct Answer - Physical security controls can be? Four Correct Answer - The Magnetic Resonance imaging area is divided into ____________ zones. Recompounding Correct Answer - Which is not a typical way that caregivers try to divert drugs? Safety Data Sheet (formerly Material Safety Data Sheet) Correct Answer - Pertinent information about hazardous material is provided by the manufacturer on a? Let employees know that they are in the area Correct Answer - A security officer on patrol should? Use escape routes Correct Answer - Which of the following is NOT one of the key elements of officer conduct during crowd control? Proper lighting Correct Answer - ___________________________, both inside and outside the facility, may help deter a person interested in placing a bomb. Techniques used to address unlawful public assemblies Correct Answer - What is the definition of crowd control?
They are used to help create future loss avoidance Correct Answer - Which of the following MOST accurately describes the importance of security reports? Refuse to provide escort for a package or delivery Correct Answer - A hospital's business office is a busy place. Security should NOT? Medication error Correct Answer - Which of the following typical events is NOT something an officer would be asked to investigate? Obstetrics, Emergency Department, Pharmacy, and Administration Correct Answer - The four areas in a healthcare organization most susceptible to hostage taking are? Finance Correct Answer - Which is NOT an example of an ancillary service? Initial assignments and subsequent transfer of a patient Correct Answer - Bed control means? Keeping the media informed Correct Answer - Each of the following is a basic step in responding to a bomb threat EXCEPT? Exhibiting rational behavior Correct Answer - All of the following are behaviors which individuals exhibit when they are progressing towards violence EXCEPT? Specify hazards and vulnerabilities which often cause worker injury Correct Answer - The Safety Management Program has several goals, which is NOT one of those goals? Be prepared before any threats are received Correct Answer - The best way to manage the threat of a bomb is to?
Reasonable suspicion Correct Answer - The amount of evidence a sworn officer needs to make a "stop" or "frisk" is defined as? Limit contact between the victim and potential assailant Correct Answer - The purpose of a protection order is to? Well Lit Correct Answer - To make a parking areas safe and easier to defend during crowd control event, the areas should be? Ensure the safety of responders/others, coordinate local and national response, and effectively use resources Correct Answer - The Incident Command System has three purposes, they are? Follow your facility's emergency management plan Correct Answer - If it is decided to partially or fully evacuate for a bomb event? Apply the level of force appropriate to the level of aggression Correct Answer - When dealing with an aggressive situation, you must? First responder and first coordinator Correct Answer - According to C. J. Hetherington of the Navel Postgraduate School, private security officers are "essential to the efforts of the Department of Homeland Security" to employ what two strategies? Aggressive or violent behavior Correct Answer - While providing security services in a healthcare setting, an officer must always be alert of the potential for? Having all employees briefly greet each visitor Correct Answer - A sample of effective deterrent to potential infant abduction is?
Against medical advice Correct Answer - The term commonly used to refer to an incident where a patient leaves the hospital without being discharged or without telling anyone is? Acceptable principles ofr right, just and fair Correct Answer - Ethical behavior, in its simplest form, is defined as? Fake a medical condition Correct Answer - To obtain narcotics or other drugs, a drug seeking patient will typically? Violations Correct Answer - Criminal acts are classified into felonies, misdemeanors, and OSHA Correct Answer - Guidelines for Preventing Workplace Violence for Healthcare and Social Services workers are published by? Commit acts of fraud Correct Answer - An identity theft deliberately assumes another person's identity to? Displaying calm, remaining confident, and providing leadership Correct Answer - Key functions of security personnel at the onset of a disaster or emergency may includes setting the tone by? Number of people Correct Answer - A team is defined as a ____________________________________________________________ associated in a work or activity. Short and to the point communication style Correct Answer
- Which of the following is NOT on the checklist used by security officers to build their public relation skills? Use a pencil Correct Answer - Which of the following tools/tips for writing reports should NOT be used? US Code of Federal Regulations Correct Answer - Several laws, bills and presidential directives define terrorism including the?
Expanded and contracted Correct Answer - The Hospital Incident Command System provides a scalable plan to provide only the necessary number of responders and manager an incident by its ability to be? Five to Seven Years Correct Answer - The statutes of limitations vary among states but security incident reports should generally be kept for? RX Correct Answer - The term "recipe" from the original Latin, then abbreviated, is what we now know as? Defensive purposes Correct Answer - A baton should be issued and used for? Memories fade Correct Answer - Which of the following reasons explains why an attorney for the plaintiff would appreciate a delay in litigation? Resist the urge to verbally retaliate Correct Answer - When you encounter a police officer who acts unprofessionally, you should? Anyone with whom you interact Correct Answer - Which of the following BEST defines "customer?" Serving as the point of contact for agency representatives who are helping support the operation Correct Answer - The liaison officer assists the incident commander by? Guild healthcare security personnel Correct Answer - The IAHSS Code of Ethics helps? Carry signs and protest to publicize their issues Correct Answer - Picketers may legally?
Services rendered data Correct Answer - Medical data for a specific patient is known by each of the following names EXCEPT? They could do more to encourage a positive working relationship Correct Answer - Surveys of law enforcement and security agencies reveal both sides believe? Posing as a surveyor for The Joint Commission Correct Answer - Since 2005, several suspicious incidents have occurred in hospitals that could be linked to terrorism, including? Operation Correct Answer - Conditions observed while on patrol such as lights out, unsafe conditions, or license numbers of suspicious vehicles are considered___________________________________ notes. Admitting patients and collecting payments Correct Answer
- The primary responsibilities for the business offices are? Medical doctors Correct Answer - Generally, who is the largest group of drug diverters? Security -sensitives Correct Answer - Whenever a civil disturbance moves within the healthcare facility, strong consideration should be given to protect what vulnerable areas from potential vandalism? Summary citation Correct Answer - Which is NOT a sanction for Constitutional, Civil Rights, and Criminal Violations? Opened Correct Answer - In a bomb situation, all windows and doors should be? Response Phase Correct Answer - The Emergency Management phase that concentrates upon activities to continue operations and provide lifesaving services is known as the?
Customers Correct Answer - Which of the following groups is NOT considered one of the different types of workers one might find in a healthcare facility? Hints at what the answer is Correct Answer - Which of the following is true of a leading question? Control Traffic Correct Answer - Stop signs, stop lanes, and traffic lights in parking lots are intended to? Officer visibility and accountability Correct Answer - Which of the following does community-oriented patrolling improve? Rock Concert Correct Answer - What is NOT a typical reason why crowd would gather in a healthcare environment? Hospital Incident Command System Correct Answer - What does the acronym HICS refer to? Organization's Correct Answer - An image risk involves damage or loss of a/an________________________________________________ reputation. Escort the employee off the premises Correct Answer - When an employee is terminated, the security officer may be asked to be present or nearby and? Trained Correct Answer - Before unloading, handling, or transferring injured persons, security officers should first be? Candid Correct Answer - Which one of the following is NOT one of the four "C's" of a security report? Number of individuals involved Correct Answer - One of the situation-specific factors to consider during the response to an actual disturbance is the?
The age of the suspect Correct Answer - The power to detain or arrest someone depends upon all of the following EXCEPT? Meet in a non-work areas on non-work time Correct Answer
- Prior to the formation of a bargaining movement, employees and representatives of a union may lawfully engage in passing out written materials and? Deter crime, regulate the behavior of others, and convey an air of authority Correct Answer - The security uniform helps? When, where, and why? Correct Answer - A person who receives a bomb threat by telephone should ask three key questions? Step in when opportunities for advancement occur Correct Answer - Combining ongoing training with professionalism, job interest, and ethical behavior prepares you to? Employee satisfaction Correct Answer - Good customer service is a key to gaining repeat customers and? Seniority Correct Answer - The term "professionalism" refers to an individual or group of individuals who have all of the following EXCEPT? Local law enforcement officials Correct Answer - Which is NOT an authority having jurisdiction over a healthcare facility that requires compliance with NFPA codes? Observations, perceptions, and memory Correct Answer - The order in which these interactive sensory processes affect each other can be described by the model? Government-funded patient reimbursement Correct Answer
- It is importance for healthcare organizations to maintain their Joint Commission accreditation to avoid losing?
The suspect becomes the responsibility of the security officer Correct Answer - After an officer uses a protective spray or foam? Wait for law enforcement to arrive before doing anything Correct Answer - When responding to a duress/panic alarm, the security officer should? Just as important as having one at night Correct Answer - Carrying a flashlight during the day is? Be told to leave their valuables at home Correct Answer - All patients planning a stay in the facility should? Using all of their senses Correct Answer - A security officer can improve and enhance their powers of observation on patrol by? Non-hazardous materials that are in the area Correct Answer - All of the following are things security officers need to know when responding to a chemical emergency EXCEPT? Pyramid Correct Answer - The basic organizational structure of the typical healthcare organization resembles a? Direct involvement in outreach activities Correct Answer - The best way to advocate and promote the growing, challenging, and exciting field of security is through? Foster a team effort by the entire staff Correct Answer - To help prevent infant abductions, a facility must Express the report writer's attitude and opinion Correct Answer - An investigation report should NOT Eight Correct Answer - Many authorities on terrorism use the "___________ Signs of Terrorism" as an educational tool.
Attitude, skills, and knowledge Correct Answer - A good report writer has three attributes represented by the letters ASK, the skills are? Giving Miranda warnings Correct Answer - Which of the following is NOT considered an abusive technique when interrogating a suspect? Have a criminal history Correct Answer - The profile of a typical infant abductor includes the following characteristics EXCEPT? Use of dummy cameras Correct Answer - Which of the following is NOT a standard procedure with video cameras? Creating opportunities for unique departments and processes within the organization Correct Answer - The following are big advantages for team building in a healthcare organization EXCEPT? Goals of the institution Correct Answer - Healthcare security departments derive their missions for the? At all times Correct Answer - The facility is responsible for the safeguarding Personal Health information? Information Systems Department Correct Answer - The information System department is the backbone of the healthcare organization's 30% Correct Answer - According to the U. S. Drug Enforcement Administration, prescription drug abuse represents approximately________of the overall drug problem in the US. Occupational Safety and Health Administration Correct Answer - The
requires employers to keep workplaces free from recognized hazards likely to cause death or serious physical harm.
Holistic care Correct Answer - You may encounter a family member walking a dog to a patient's room. This in an example of? In close association Correct Answer - Teamwork is the work or activity of several persons acting? Supplement new employee orientation Correct Answer - Ongoing educational offerings about protecting personal information should? Serious infectious diseases, strong magnets, and toxic chemicals Correct Answer - The healthcare environment presents unique hazards for workers including? Physicians and employees Correct Answer - Which of the following groups are considered internal customers of the security department? Four Correct Answer - a fire develops in __________ stages? At all times Correct Answer - Ingress to and egress from parking areas must be controlled? Hazard communication standard Correct Answer - One of the OSHA standards that directly affect healthcare organizations is the? Empathy and situation control Correct Answer - During a patients stand-by or monitoring situation, security must use? Initial appearance Correct Answer - Suspects are advised of the charges by a judge and required to enter a plea at the? Right, just and fair Correct Answer - Ethical behavior is doing what is?
