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Master the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams with the definitive 2026 study bank. This V15 Updated Edition is the ultimate resource for WGU students and IT professionals seeking a Graded A+ result. With 1,000+ verified questions and answers, this document provides the exact situational logic and technical depth required to pass the first time.
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Which will accomplish a specific task for a user? A.) Driver B.) Application C.) Operating System D.) Filesystem B.) Application Which operating system is a cloud-based operating system? A.) Linux B.) Android C.) Windows 10 D.) Chrome OS D.) Chrome OS Which term defines the precompiled instructions that are programmed and allows an operating system and its applications to operate? A.) Shell B.) Source
C.) GUI (graphical user interface) D.) Multithreading B.) Source Which term best describes the Android operating system? A.) Server B.) Workstation C.) Mobile D.) Cloud-based C.) Mobile You need to change a computers name and join it to a domain. Which tool will allow you to perform these actions.? A.) Device Manager B.) User Accounts C.) System Properties D.) Credential Manager C.) System Properties (SYSDM.CPL) Which tab in Task Manager allows you to see processes separated by each user on the system? A.) Processes
B.) Windows Assessment & Deployment Kit C.) sysprep.exe D.) Windows Imaging C.) sysprep.exe Which element of the boot process holds the information that instructs the operating system to load from a specific partition? A.) winload.exe B.) BOOTMGR C.) winresume.exe D.) BCD (Boot Configuration Data) D.) BCD (Boot Configuration Data) You need to configure a static IP address for Windows 10. Which of the following allows you to perform this task? A.) The Network & Sharing Center B.) Windows Defender Firewall C.) The Network & Internet settings screen D.) The VPN settings screen C.) The Network & Internet Settings Screen Which filesystem performs on-the-fly defragmentation?
C.) ext D.) FAT C.) ext Which place can you find updates for Apple operating systems? A.) iTunes B.) App Store C.) Keychain D.) Mission Control B.) App Store Which macOS feature is similar to Windows File Explorer? A.) Keychain B.) iCloud C.) Spotlight D.) Finder D.) Finder Your system log files report an ongoing attempt to gain access to a single account. This attempt has been unsuccessful to this point. What type of attack are you most likely experiencing?
C.) Rootkit D.) Botnet C.) Rootkit A user wants to ensure that all contacts from their mobile device are copied onto their computer before migrating to a new device. Which of the following processes can accomplish this? A.) Mirroring B.) Synchronization C.) Calling each contact D.) Attaching the contacts to an email B.) Synchronization With which mobile filesystem are files with .ipa file extensions typically associated? A.) Android B.) iOS C.) Windows 10 D.) Blackberry OS B.) iOS A technician is configuring a new Windows computer for a home office. Which of the following steps should the technician take to secure the workstation?
A.) Rename default accounts B.) Configure single sign-on C.) Disable Windows Update D.) Disable Action Center pop-ups. A.) Rename default accounts You need to protect files on the desktop operating system with encryption but find out you do not have a TPM. What can you use to protect the files? A.) A BitLocker B.) Encrypted File System C.) BitLocker to Go D.) Full-drive encryption B.) Encrypted File System Which is a benefit of setup of a device with a Microsoft account? A.) Access to the online store B.) Automatic synchronization of OneDrive C.) Active Directory Authentication D.) Offline Authentication B.) Automatic synchronization of OneDrive Which critical system generally requires third-party tools to troubleshoot performance problems?
You are receiving USB controller resource warning messages. What should you try to resolve the issue? A.) Move USB devices around on the USB ports. B.) Manually allot more endpoints C.) Upgrade drivers for the USB devices. D.) Manually increase the output amperage. A.) Move USB devices around on the USB ports Why is time drift a big problem on virtual machines? A.) Lack of configuration for the NTP server B.) Availability of the NTP server C.) Shared physical RTC D.) Emulated RTC (Real-Time Communications) D.) Emulated RTC (Real-Time Communications) Which tool can be used to restart a failed service? A.) msconfig.exe B.) WinRE C.) Computer Management MMC (Microsoft Management Console) D.) Resource Monitor C.) Computer Management MMC (Microsoft Management Console)
Which is a safety risk from overheating a lithium-ion battery? A.) Reduced voltage B.) Shock C.) Explosion D.) Shutdown C.) Explosion Which of these are not generally attributed to an intermittent wireless issue? A.) Bluetooth Devices B.) Microwave ovens C.) WAPS (Wireless Access Points) D.) Radar C.) WAPS (Wireless Access Points) You are trying to troubleshoot a problem with AirDrop. You have verified that both participants are within range and both Bluetooth and Wi-Fi are turned on. What could the problem be? A.) AirDrop is configured for direct connection. B.) The sender is not in the recipient's contact list. C.) The sender is in the blocked AirDrop list on the recipient's phone. D.) The phones are connected to the same SSID.
A client computer connects to the main office and is configured with an IP address from the main office, on the client computer. What is being described? A.) Site-to-site VPN B.) Remote Desktop Connection C.) SSH Connection D.) Host-to-site VPN D.) Host-to-site VPN Zoom and Teams are classic examples of which of the following? A.) Screen-sharing software B.) Video-conferencing software C.) File transfer software D.) Desktop management software B.) Video-conferencing software Which remote access technology is used for encrypted console based access? A.) MSRA B.) RDP C.) Telenet D.) SSH D.) SSH (Secure Shell Utility)
Which of the following are good measures to take to help prevent ESD? (choose two) A.) Decrease the humidity. B.) Tie Long hair back. C.) Take your shoes off. D.) Perform self-grounding. B.) Tie long hair back D.) Perform self-grounding Which of the following screwdrivers has a splined head? A.) Flat-tipped B.) Phillips C.) Axial D.) Torx D.) Torx What type of software licensing agreement usually provides free trial software, with the expectation that you will pay for it if you decide to keep it? A.) Freeware B.) Shareware C.) Open Source D.) Single User
While working on a user's system, you discover a sticky note attached to the bottom of the keyboard that has their username and password written on it. The user is not around, and you need to verify that the network connection is working. What should you do? A.) Log in, verify access, and log out. B.) Log in and stay logged in when you are finished. C.) Text the user. D.) Log in and change the user's password. C.) Text the user While installing a new network card, you accidentally broke a component off the card. What should you do? A.) Explain that the card was broken out of the box. B.) Install the card anyway. C.) Inform the customer of the situation. D.) Leave everything as is until you can locate a new card. C.) Inform the customer of the situation Which regulation is enforced by the Health & Human Services (HHS) that regulates the privacy of patient information related to health services? A.) SOX B.) FERPA
C.) HIPAA (Health Insurance Portability and Accountability Act) D.) GLBA C.) HIPAA (Health Insurance Portability and Accountability Act) Which ticket entry method is the easiest for end users to submit their own tickets? A.) Email entry B.) Portal entry C.) Manual entry D.) Application entry A.) Email Entry What is typically used for protecting data center equipment during a power outage? A.) Line interactive UPS (uninterruptible power supply) B.) Surge protector C.) Standby UPS (uninterruptible power supply) D.) Online UPS (uninterruptible power supply) D.) Online UPS (uninterruptible power supply) Which method is used to test a change in an isolated environment? A.) Primary plan B.) Backout plan
A company wants to remove information from past users' hard drives in order to reuse the hard drives. Which of the following is the MOST secure method? A. Reinstalling Windows B. Performing a quick format C. Using disk-wiping software D. Deleting all files from command-line interface: C A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings. Which of the following should the technician perform FIRST to mitigate the issue? A. Reset the phone to factory settings. B. Uninstall the fraudulent application. C. Increase the data plan limits. D. Disable the mobile hotspot. B A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process? A. End user acceptance B. Perform risk analysis
C. Communicate to stakeholders D. Sandbox testing A A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access. A technician verifies the user's PC is infected with ransomware. Which of the following should the technician do FIRST? A. Scan and remove the malware. B. Schedule automated malware scans. C. Quarantine the system. D. Disable System Restore. C A company is issuing smartphone to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution? A. Anti-malware B. Remote wipe C. Locator applications D. Screen lock B