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This is an introductory course that leads to a Computer Systems Servicing National Certificate Level II (NC II). It covers seven (7) common competencies ...
Typology: Exercises
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(640 hours)
These are the specializations and their pre-requisites. These lists should be used as reference for curriculum maps.
(640 hours)
(640 hours)
(640 hours)
Course Description
This is an introductory course that leads to a Computer Systems Servicing National Certificate Level II (NC II). It covers seven (7) common competencies that a student ought to possess: 1) application of quality standards, 2) computer operations; 3) performing mensuration and calculation; 4) preparation and interpretation of technical drawing; 5) the use of hand tools; 6) terminating and connecting electrical wiring and electronics circuits; and 7) testing electronics components; and four (4) core competencies, namely, 1) installing and configuring computer systems, 2.) setting up computer networks, 3) setting up computer servers, and 4) maintaining and repairing computer systems and networks.
Introduction
The learners demonstrate an understanding of the basic concepts and underlying theories in computer systems servicing
The learners shall be able to demonstrate common competencies in computer systems servicing as prescribed by TESDA Training Regulations
The learners…
PERSONAL ENTREPRENEURIAL COMPETENCIES (PECs)
The learners demonstrate an understanding of one’s PECs in computer systems servicing
The learners shall be able to prepare an activity plan that aligns with the PECS of a practitioner/entrepreneur in computer systems servicing
LO 1. Recognize Personal Entrepreneurial Competencies and Skills (PECs) needed in computer systems servicing 1.1 Compare one’s PECs with those of a practitioner/ entrepreneur 1.2 Align one’s PECs with those of a practitioner/ entrepreneur 1.3 Assess one’s PECs 1.4 Assess practitioner’s PECs
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LO 3. Create new business ideas in computer systems servicing by using various techniques 3.1 Explore ways of generating business ideas from ones’ own characteristics/attributes 3.2 Generate business ideas using product innovation from irritants, trends, and emerging needs 3.3 Generate business ideas using Serendipity Walk
The learners demonstrate an understanding of concepts of environment and market and how they relate to computer systems servicing, particularly in one’s town/municipality
The learners shall be able to create a business vicinity map reflective of the potential computer systems servicing market within the locality/town
LO 4. Develop a product/service in computer systems servicing 4.1 Identify what is of “value” to the customer 4.2 Identify the customer 4.3 Explain what makes a product unique and competitive 4.4 Apply creativity and innovative techniques to develop marketable product 4.5 Employ a USP to the product/service
LO 5. Select a business idea based on the criteria and techniques set 5.1 Enumerate various criteria and steps in selecting a business idea 5.2 Apply the criteria/steps in selecting a viable business idea 5.3 Determine a business idea based on the criteria/techniques set
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Work order and standard operating procedures Specification of materials and components
The learners demonstrate an understanding of concepts and underlying principles in applying quality standard in computer systems servicing
The learners shall be able to apply quality standards in computer systems servicing
LO 1. Assess quality of received materials 1.1 Obtain work instruction in accordance with standard operating procedures 1.2 Check the received materials against workplace standards and specifications 1.3 Identify and isolate faulty materials related to work 1.4 Record and/ or report defects and any identified causes to the supervisor concerned in accordance with workplace procedures 1.5 Replace faulty materials in accordance with workplace procedures
12AQS-Ia- 1
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 2: PERFORMING COMPUTER OPERATIONS (PCO) Task identification
The learners demonstrate and understanding of concepts and underlying principles in performing computer operations
The learners shall be able to perform computer operations based on a given tasks
LO 1. Plan and prepare for task to be undertaken 1.1 Determine requirements of task in accordance with the required output 1.2 Select appropriate hardware and software according to task assigned and required outcome 1.3 Plan a task to ensure that OHS guidelines and procedures are followed 1.4 Follow client-specific guidelines and procedures 1.5 Apply required data security guidelines in accordance with existing procedures
12PCO-Ic-d- 4
Types of program/ application software
LO 2. Input data into computer 2.1 Enter the data into the computer using appropriate program/application in accordance with company procedures 2.2 Check the accuracy of information and save the information in accordance with standard operating procedures 2.3 Store inputted data is in storage media according to requirements 2.4 Perform work within ergonomic guidelines
12PCO–Id-e- 5
Desktop icons
LO 3. Access information using computer 3.1 Select correct program/application based on job requirements 3.2 Access program/application containing the information required according to company procedures 3.3 Select, open, and close desktop for navigation purposes 3.4 Carry out keyboard techniques in line with OHS requirements
12PCO-Ie-f- 6
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Computer application software Computer peripherals
LO 4. Produce output/ data using computer system 4.1 Process entered data using appropriate software commands 4.2 Print out data as required using computer hardware /peripheral devices in accordance with standard operating procedures 4.3 Transfer files and data between compatible systems using computer software, hardware/peripheral devices in accordance with standard operating procedures
12PCO-If- 7
Requirements for Internet search
LO 5. Use basic functions of a www- browser to locate information 5.1 Establish information requirements for internet search 5.2 Launch browser 5.3 Load search engine 5.4 Enter appropriate search criteria/or URL of site 5.5 Follow relevant links to locate required information 5.6 Bookmark useful pages and print as required
12PCO-Ig-h- 8
Computer maintenance
LO 6. Maintain computer equipment and systems 6.1 Implement procedures for ensuring security of data, including regular backups and virus checks in accordance with standard operating procedures 6.2 Implement basic file maintenance procedures in line with the standards operating procedures
12PCO-Ii-j- 9
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 4: PREPARING AND INTERPRETING TECHNICAL DRAWING (PITD)
Basic symbols Basic elements
The learners demonstrate and understanding of concepts and underlying principles in preparing and interpreting technical drawings and work plans for computer systems servicing
The learners shall be able to prepare and interpret technical drawings and work plans accurately
LO 1. Identify different kinds of technical drawings 1.1 Select correct technical drawing in accordance with the job requirement 1.2 Segregate technical drawings in accordance with the types and kinds of drawings
12 PITD-IIf-g- 13
Technical drawing
LO 2. Interpret technical drawing 2.1 Recognize components, assemblies, or objects as required 2.2 Identify dimensions of the key features of the objects depicted in the drawing 2.3 Identify and interpret symbols used in the drawing 2.4 Check and validate drawing against job requirements or equipment in accordance with standard operating procedures
12 PITD-IIg-h- 14
Electrical/ Electronic Schematic Schematic drawings
LO 3. Prepare/ make changes to electrical/ electronic schematics and drawings 3.1 Draw and identify correctly electrical/ electronic schematic 3.2 Identify correct drawing; select and use equipment in accordance with job requirements
12PITD-IIh-i- 15
Care and maintenance of technical drawing equipment/ instruments Inventory of technical drawings Proper storage of instruments
LO 4. Store technical drawings and equipment/ instruments 4.1 Identify tasks to be undertaken for care and maintenance of drawings according to company procedures
12PITD-IIj- 16
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
4.2 Record technical drawings and prepare an inventory in accordance with company procedures 4.3 4.3 identify tasks to be undertaken for proper storage of instruments according to company procedures LESSON 5: USING HAND TOOLS (UHT)
Identifying and selecting different types and uses of hand tools Uses of different hand tools.
The learners demonstrate an understanding of the use of hand tools and equipment for computer systems servicing
The learners shall be able to use hand tools and equipment for computer systems servicing
LO 1. Plan and prepare for tasks to be undertaken 1.1 Identify tasks to be undertaken properly 1.2 Identify and select appropriate hand tools according to the task requirements
12UHT-IIIa- 17
Checking of hand tools Identifying unsafe or faulty tools
LO 2. Prepare hand tools 2.1 Check appropriate hand tools for proper operation and safety 2.2 Identify and mark unsafe or faulty tools for repair according to standard company procedure
12UHT-IIIb- 18
Operating hand tools Safety procedures using handling tools Personal Protective Equipment (PPE) Documentation process
LO 3. Use appropriate hand tools and test equipment 3.1 Use tools according to tasks undertaken. 3.2 Observe all safety procedures in using tools at all times and use appropriate PPE 3.3 Report malfunctions, unplanned or unusual events to the supervisor
12UHT-IIIc- 19
Maintenance of hand tools
LO 4. Maintain hand tools 4.1 Do not drop tools to avoid damage; carry out routine maintenance of tools according to standard operational procedures, principles, and techniques 4.2 Store tools safely in appropriate locations in accordance with manufacturer’s specifications or standard operating procedures
12 UHT-IIId- 20
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Proper procedure in conducting testing of termination/connection of electrical wiring/electronics circuits Proper procedure in checking wirings and circuits using specified testing procedures Protocol in responding to unplanned conditions
LO 3: Test termination/connections of electrical wiring/electronics circuits 3.1 Conduct complete testing of termination/connection of electrical wiring/electronics circuits in compliance with specifications and regulations using appropriate procedures and equipment 3.2 Check wirings and circuits using specified testing procedures 3.3 Respond to unplanned events or conditions in accordance with established procedures
12TCEW-IIIi-j- 23
Work instructions Job order Work coordination process Documentations and interpretations of data/testing criteria Testing criteria
The learners demonstrate an understanding of concepts and underlying principles in testing electronic components
The learners shall be able to test electronic components
LO 1: Determine criteria for testing electronics components 1.1 Obtain and clarify work instructions based on job order or client requirements 1.2 Consult responsible person for effective and proper work coordination 1.3 Obtain and interpret data sheets/application notes based on manufacturer’s specifications 1.4 Define testing criteria to ensure that components meet technical and quality requirements 1.5 Document and communicate testing criteria to relevant personnel
12TEC-IVa-c- 24
Testing methods for electronic components
LO 2: Plan an approach for components testing 2.1 Identify various testing methods based on types of electronic components 2.2 Determine characteristics and appropriateness of testing methods to be used during development and on completion 2.3 Consider/select testing methods in relation to appropriate testing strategy
12TEC-IVc-e- 25
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
2.4 Develop plan for testing components at specified points during development and on completion 2.5 Prepare and check required test and measuring instruments and tools in accordance with established procedures 2.6 Establish records system to document testing results, including problems and faults
Component testing process evaluation Component problems and faults Documentation procedures Procedures in resolving detected problems faults
LO 3: Test components 3.1 Apply appropriate testing methods to electronic components in accordance to technical specifications 3.2 Detect and record problems and faults by testing 3.3 Document remedial steps 3.4 Resolve detected problems and faults during testing in accordance with agreed project or industry practice 3.5 Evaluate final products against the determined criteria 3.6 Submit to relevant personnel the documented and summarized evaluation report of the testing process
12TECO-IVf-h- 26
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Desktop PC interface/ hook up procedures Application packages and use of application programs Bootable devices
2.2 Prepare customized installers in accordance with software utilization guide and end user agreement 2.3 Carry out installation of portable applications in accordance with software user guide and software license
Installation of Operating System
LO 3. Install operating system and drivers for peripherals/ devices 3.1 Install Operating System (OS) in accordance with established installation procedures and to comply with end-user requirements 3.2 Install peripherals/ devices in accordance with manufacturer’s instructions and/ or OS installation procedures 3.3 Configure peripherals/ devices in accordance with manufacturer’s instructions and/ or OS installation procedures 3.4 Access OS and drivers updates/ patches in accordance with manufacturer’s recommendations and requirements 3.5 Install OS and drivers updates/ patches in accordance with manufacturer’s recommendations and requirements 3.6 Check the quality of the work undertaken in accordance with established procedures
12 ICCS-IIa-j- 30
Installation of applications software with different variations Software updates Virtualization software
LO 4. Install application software 4.1 Install Application Software based on software installation guides, end-user requirements and software license agreement
12 ICCS-IIIa-e- 31
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Disk management software Antivirus / diagnostic software Device drivers Drivers/Software update procedures
4.2 Carry out variation to application software in accordance to customer/ client requirements 4.3 Access software updates in accordance with manufacturer’s recommendations and requirements 4.4 Install software updates in accordance with manufacturer’s recommendations and requirements
Burning or testing installed equipment/devices Stress test
LO 5. Conduct testing and documentation 5.1 Test devices/ systems and/or installation to determine whether it conforms to requirements 5.2 Conduct stress test to ensure reliability of equipment in accordance with manufacturer’s instructions and system requirements 5.3 Follow 5S and 3Rs according to environmental policies 5.4 Follow procedures in forwarding documentation to appropriate personnel and/or authority on the test conducted.
12 ICCS-IIIf-j- 32
Computer network concepts Network cable installation Copper cable splicing and cable testing Fiber optic cables splicing and installation requirements Philippine Electrical Code relevant to data connection OHS standards and 5S principles
The learners demonstrate an understanding of concepts and principles in setting up computer networks
The learners shall be able to set up computer networks based established procedures and system requirements for hardware
LO 1 Install network cables 1.1 Plan cable routes in accordance with network design and actual installation site 1.2 Determine cable routes in accordance with network design and actual installation site 1.3 Identify necessary network materials in accordance with established procedures and check against system requirements 1.4 Obtain necessary network materials in accordance with established procedures and check against system requirements
12SUCN-IVa-j- 33