Consumer Behavior in the International Context: Psychological and Social Dimensions, Slides of Marketing Management

This chapter explores the psychological and social dimensions of consumer behavior in an international context. Topics include motivation, learning, personality, psychographics, perception, attitude, social class, group dynamics, opinion leadership, and the diffusion process of innovations. Additionally, the document discusses hofstede's national cultures and their impact on consumer behavior, as well as factors affecting perception of product quality from a country of origin perspective.

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2012/2013

Uploaded on 07/29/2013

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Chapter 7
Consumer Behavior in
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Chapter 7

Consumer Behavior inthe InternationalContext

Psychological and SocialDimensions 

Perspectives on Consumer Behavior 

Motivation 

Learning 

Personality

  • Personality Traits - Hofstede's National Cultures -^

Clustering: Commonality and Diversity

Psychological and SocialDimensions 

Group 

Family 

Opinion Leadership 

Diffusion Process of Innovations

Factors 

PSYCHOLOGICAL FACTORS

  • unit of analysis = individual 

SOCIAL FACTORS

  • unit of analysis = group

Social Factors 

Social Class 

Group 

Family 

Opinion Leadership 

Diffusion Process of Innovations 

Culture 

Subculture

Hofstede’s National Culture 

Individualism vs. Collectivism 

Large vs. Small Power Distance 

Strong vs. Weak Uncertainty Avoidance 

Masculinity vs. Femininity