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This chapter explores the psychological and social dimensions of consumer behavior in an international context. Topics include motivation, learning, personality, psychographics, perception, attitude, social class, group dynamics, opinion leadership, and the diffusion process of innovations. Additionally, the document discusses hofstede's national cultures and their impact on consumer behavior, as well as factors affecting perception of product quality from a country of origin perspective.
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Psychological and SocialDimensions
Perspectives on Consumer Behavior
Motivation
Learning
Personality
Clustering: Commonality and Diversity
Psychological and SocialDimensions
Group
Family
Opinion Leadership
Diffusion Process of Innovations
Factors
Social Factors
Social Class
Group
Family
Opinion Leadership
Diffusion Process of Innovations
Culture
Subculture
Hofstede’s National Culture
Individualism vs. Collectivism
Large vs. Small Power Distance
Strong vs. Weak Uncertainty Avoidance
Masculinity vs. Femininity