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Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
The dimensions of a particular steel casket are 6'6" long and 23" wide. A casket invoiced as 6'6" XX would be how many inches wide? - - - correct answer ✅ 27 Chromium is added to carbon steel primarily to: - - - correct answer ✅Increase the resistance to rust and corrosion "Let the seller beware" is also known by which Latin term? - - - correct answer ✅Caveat venditor A printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices: - - - correct answer ✅General Price List That part of the casket handle, attached to the lug or arm, which is grasped by the casketbearer is called the - - - correct answer ✅Bar
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
Another term for the "extendover" is the: - - - correct answer ✅Valance Galvanizing is a process in which steel is coated with: - - - correct answer ✅Zinc Ferrous metals such as iron and steel are measured using the - - - correct answer ✅United States Standard Gauge A burial vault which is closed by lowering the dome over the base describes a(n): - - - correct answer ✅Air seal The purchasing, pricing, display and sale of a product is known as: -
- correct answer ✅Merchandising
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
The Magnuson-Moss Warranty Act concerns: - - - correct answer ✅Expressed and implied warranties Padding materials commonly used in casket interiors include - - - correct answer ✅Excelsior When the interior fabric of the casket is drawn smooth, flat, and tight with no design, it is - - - correct answer ✅Tailored This metal is malleable, ductile, and has a reddish-brown color: - - - correct answer ✅Copper Similar to the full couch perfection cut, this casket contains no inner foot panel, however, a blanket is used to cover the lower portion of the deceased: - - - correct answer ✅Eternity Bed
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
A form of casket interior created by placing the lining material on a metal form, weights added, the material steamed, and then attached to a suitable upholstery material is called a(n) - - - correct answer ✅Crushed interior If the total sales for the year were $4,000,000 and $450,000 of that was due to the sale of merchandise, what percentage of Gross Profit was due to the sale of merchandise? - - - correct answer ✅11.25% The efforts of all the members in an organization directed to ensure that quality in the production of goods and services is achieved is known as: - - - correct answer ✅Total quality management
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
Which of the following is classified as a hardwood? - - - correct answer ✅Oak If a funeral director purchased a casket for $350.00 and sold it for $950.00 the consumer value index for that piece of merchandise would be: - - - correct answer ✅37% An aesthetic covering for the foot cap or inner foot panel of the casket is called a(n) - - - correct answer ✅Overlay A metal that is derived from iron is: - - - correct answer ✅Ferrous The gauge of a steel casket is equivalent to the number of steel sheets placed on top of one another to equal the thickness of how many inches? - - - correct answer ✅ 1
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
The price increments between casket prices, when arranged in order of their increasing value, is called price: - - - correct answer ✅Progression Which of the following is an "end" or "corner" design for a casket shell? - - - correct answer ✅Elliptic A heavy durable cotton fabric with a short (1/8 inch or less), thick, velvety nap on one side describes all of the following except - - - correct answer ✅High pile Automotive equipment made available for hire is called: - - - correct answer ✅Livery
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
Which type of metal is can be described as malleable, ductile, and having a reddish-brown color? - - - correct answer ✅Copper An example of a softwood species casket would be: - - - correct answer ✅Pine An exterior casket finish in which the metal is coated with a substance that wrinkles as it dries describes a(n) - - - correct answer ✅Crinkled finish The percentage derived by dividing the wholesale amount of the merchandise by the retail price of the merchandise yields the: - - - correct answer ✅Consumer value index Hardwoods are from trees that are - - - correct answer ✅Deciduous
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
Any container which is designed for placement in the grave around the casket including, but not limited to burial vaults, grave boxes, and grave liners: - - - correct answer ✅Outer burial container The art of making the public aware of the services or commodities that a business has for sale is - - - correct answer ✅Advertising A hardware production method of lesser expense whereby the casket hardware sections are pressed out on a hydraulic press produces - - - correct answer ✅Stamped hardware While making funeral arrangements for a traditional burial, the practitioner should explain and discuss which of the following? 1-Casket warranty
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
The goods which are sold or offered for sale directly to the public for use in connection with funeral services: - - - correct answer ✅Funeral goods A wedge-shaped burial container, which is broader at the shoulders than at the head or feet is called a: - - - correct answer ✅Coffin How many caskets, according to merchandising guidelines, should be shown in a casket selection room? - - - correct answer ✅ 12 minimum and 30 maximum If the thickness of ferrous caskets is reported as gauge, a casket 1/16 inch thick would be: - - - correct answer ✅16 gauge
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
The meeting between the funeral director and the client family during which the funeral arrangements are discussed is referred to as the: - - - correct answer ✅Arrangement conference This wood is light in texture, non-resistant, and easily worked. It comes from a conifer tree: - - - correct answer ✅Softwood Which type of construction material is composed of thin sheets of wood glued together so that the grains of each layer are at right angles to each other? - - - correct answer ✅Plywood None of the 16 items required by the rule to be separately itemized on the GPL can be listed as Free or No Charge. Items not required by the rule can be listed as: - - - correct answer ✅Free
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
Precious metals such as bronze and copper are measured using the
- correct answer ✅Browne and Sharpe Method The topmost part of the casket is the: - - - correct answer ✅Cap A scheduled time when the deceased is presented for viewing in a casket so that family and friends may come together is known as: - -
- correct answer ✅Visitation The FTC Funeral Rule requires that the Outer Burial Container Price List contain the: 1-Name of the funeral home 2-Effective date of the price list 3-Price of any grave opening and closing
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
4-Price of any vault installation fee - - - correct answer ✅1 and 2 only Which one of the following casket interiors is considered the standard for expensive caskets? - - - correct answer ✅Velvet The method of price quotation by which each unit of service and/or merchandise is priced: - - - correct answer ✅Itemization Non-ferrous caskets usually have which of the following finishes? - -
- correct answer ✅Brushed Ferrous metals contain - - - correct answer ✅Iron
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
Variable costs, amount of workmanship involved, and the species available are: - - - correct answer ✅Reasons why hardwood caskets may cost more than metal caskets A method of molding plastic by injecting molten plastic into a die results in - - - correct answer ✅Plastic extrusion molding hardware If a consumer does not want to accept, or look at the General Price List then: - - - correct answer ✅You do not have to do anything else Which of the following is NOT an interior style for a casket? - - - correct answer ✅Crepe
Marketing/Merchandising, NBE Funeral
Service Marketing/Merchandising, NBE
Glossary: Funeral Service
Merchandising, FSE 1150 Cremation
Final Review, Cremation NBE, DEAD
management & merchandising & casket
parts, Cremation Questions And
Answers
What is the most commonly accepted means of measuring the thickness of copper and bronze caskets? - - - correct answer ✅Ounces per square foot Printed or typewritten list of the caskets and alternative containers normally offered for sale by the funeral provider which do not require special ordering: - - - correct answer ✅Casket price list How does the practitioner utilize the "direct method" of selling a casket? - - - correct answer ✅By remaining in the selection room What casket lining material is considered the standard for expensive caskets? - - - correct answer ✅Velvet A component part of the casket interior which lines the rim and surrounds the cap panel is the - - - correct answer ✅Puffing
