D435 - Understanding HR Technology Users
HR Technology Users
Individuals inside an organization who utilize HR Technology for tasks like entering
personal information, time tracking, and accessing payroll details.
Application User
A specific person or role using an application to accomplish tasks, with two main types:
end-users and administrators.
End-users
Individuals using technology for personal or job-specific tasks, not on behalf of others.
-End-users and administrators as two types of users in HR Technology applications
-End-users use technology for personal or job-related tasks
-Administrators have additional permissions to maintain security and configure
workflows
-Administrators handle implementations, upgrades, integrations, and vendor contracts
-Administrators still perform tasks even with manager and employee self-service
Technology Administrators
End-users with additional permissions to manage user security, configure workflows,
and handle technical aspects like implementations and upgrades.
Persona Matrix
A chart outlining different roles within an organization and the specific screens they
need to access in an application.
User Personas
